outlool crash when sending/reciving and scalix synchronizes

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marcin_n_MWM

outlool crash when sending/reciving and scalix synchronizes

Postby marcin_n_MWM » Wed Feb 11, 2009 3:31 am

I'm using scalix with 20 premium accounts conecting to scalix from outlook via scalix connector.

When lunching outlook it is almost (95% of tries on some machines) certain that it will stop responding when it tries to send/recive emails when the smartcache synchronizes. Even if the smartcache stops synchronizing outlook wont respond any more - it like its still waiting for scalix server to respond - on the outlook tray icone I get a message like this "if you trying to connect to exchange server, click on the tray icon to cancel connection" (a very loose translation) but there is no option to do that. The outlook tray icone is then in most cases not the orange one but white with two emails.

Only way to resolve the issue is to kill outlook, wait to smartcache to synch, and then tray again (helps after 5-10 tries) or to stop outlook from reciving emails - but you have to make it before its to late, and its not that easy sometimes.

babytux
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Joined: Wed Sep 26, 2007 2:30 am
Location: India

Postby babytux » Tue Mar 17, 2009 6:52 am

which version of Outlook, Scalix Connector & scalix you are using?
Babytux

les
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Joined: Thu Feb 23, 2006 10:18 am
Location: Sydney, Australia

Postby les » Tue Mar 17, 2009 5:13 pm

babytux wrote:which version of Outlook, Scalix Connector & scalix you are using?


and what outlook addins are enabled? most AV plugins, itunes all conflict with the scalix connector and need to be disabled.
Regards,

Les Stott


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