Installer Wizard finishes without installing anything

Discuss the Scalix Outlook MAPI Interface

Moderators: ScalixSupport, admin

les
Scalix Star
Scalix Star
Posts: 819
Joined: Thu Feb 23, 2006 10:18 am
Location: Sydney, Australia

Installer Wizard finishes without installing anything

Postby les » Thu Apr 03, 2008 12:30 am

Brand new scalix 11.3 U1 server. CentOS 5.1

Windows XP service Pack 2.
Office 2007 Basic SP1
scalix connect 11.3U1

I extract the setup file to the desktop and run it locally. I used 7-zip to extract fully, NOT running from windows compressed folders or network paths etc etc.

The following error pops up immediately.

"The wizard was interrupted before scalix connect for Microsoft Outlook could be completely installed.

Your system has not been modified. To complete installation please run setup at another time."


So i extracted the MSI file out of the setup.exe. Got the same error.

So i ran the msi file with full logging enabled.

"C:\Documents and Settings\bobw\Desktop\Scalix Connect for Microsoft Outlook.msi" /lvx* c:\logfile.txt

same error. Logfile is below...
=== Verbose logging started: 3/04/2008 14:48:42 Build type: SHIP UNICODE 3.00.3790.2180 Calling process: C:\WINDOWS\System32\msiexec.exe ===
MSI (c) (C8:2C) [14:48:42:109]: Resetting cached policy values
MSI (c) (C8:2C) [14:48:42:109]: Machine policy value 'Debug' is 0
MSI (c) (C8:2C) [14:48:42:109]: ******* RunEngine:
******* Product: C:\Documents and Settings\bobw\Desktop\Scalix Connect for Microsoft Outlook.msi
******* Action:
******* CommandLine: **********
MSI (c) (C8:2C) [14:48:42:125]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (C8:2C) [14:48:42:203]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Documents and Settings\bobw\Desktop\Scalix Connect for Microsoft Outlook.msi' against software restriction policy
MSI (c) (C8:2C) [14:48:42:203]: Note: 1: 2262 2: DigitalSignature 3: -2147287038
MSI (c) (C8:2C) [14:48:42:203]: SOFTWARE RESTRICTION POLICY: C:\Documents and Settings\bobw\Desktop\Scalix Connect for Microsoft Outlook.msi is not digitally signed
MSI (c) (C8:2C) [14:48:42:203]: SOFTWARE RESTRICTION POLICY: C:\Documents and Settings\bobw\Desktop\Scalix Connect for Microsoft Outlook.msi is permitted to run at the 'unrestricted' authorization level.
MSI (c) (C8:2C) [14:48:42:234]: Cloaking enabled.
MSI (c) (C8:2C) [14:48:42:234]: Attempting to enable all disabled priveleges before calling Install on Server
MSI (c) (C8:2C) [14:48:42:250]: End dialog not enabled
MSI (c) (C8:2C) [14:48:42:250]: Original package ==> C:\Documents and Settings\bobw\Desktop\Scalix Connect for Microsoft Outlook.msi
MSI (c) (C8:2C) [14:48:42:250]: Package we're running from ==> C:\DOCUME~1\bobw\LOCALS~1\Temp\9107e.msi
MSI (c) (C8:2C) [14:48:42:265]: APPCOMPAT: looking for appcompat database entry with ProductCode '{4200A083-CCED-48A4-9CB7-77CD3B1920E5}'.
MSI (c) (C8:2C) [14:48:42:265]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (C8:2C) [14:48:42:265]: MSCOREE not loaded loading copy from system32
MSI (c) (C8:2C) [14:48:42:265]: Machine policy value 'TransformsSecure' is 0
MSI (c) (C8:2C) [14:48:42:265]: User policy value 'TransformsAtSource' is 0
MSI (c) (C8:2C) [14:48:42:265]: Machine policy value 'DisablePatch' is 0
MSI (c) (C8:2C) [14:48:42:265]: Machine policy value 'AllowLockdownPatch' is 0
MSI (c) (C8:2C) [14:48:42:265]: Machine policy value 'DisableLUAPatching' is 0
MSI (c) (C8:2C) [14:48:42:265]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (c) (C8:2C) [14:48:42:265]: Enabling baseline caching for this transaction since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor update patch is active
MSI (c) (C8:2C) [14:48:42:265]: APPCOMPAT: looking for appcompat database entry with ProductCode '{4200A083-CCED-48A4-9CB7-77CD3B1920E5}'.
MSI (c) (C8:2C) [14:48:42:265]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (C8:2C) [14:48:42:265]: Transforms are not secure.
MSI (c) (C8:2C) [14:48:42:265]: Command Line: CURRENTDIRECTORY=C:\Documents and Settings\bobw\Desktop CLIENTUILEVEL=0 CLIENTPROCESSID=1224
MSI (c) (C8:2C) [14:48:42:265]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{85545D37-F161-46FE-9973-3FC580B3B00C}'.
MSI (c) (C8:2C) [14:48:42:265]: Product Code passed to Engine.Initialize: ''
MSI (c) (C8:2C) [14:48:42:265]: Product Code from property table before transforms: '{4200A083-CCED-48A4-9CB7-77CD3B1920E5}'
MSI (c) (C8:2C) [14:48:42:265]: Product Code from property table after transforms: '{4200A083-CCED-48A4-9CB7-77CD3B1920E5}'
MSI (c) (C8:2C) [14:48:42:265]: Product not registered: beginning first-time install
MSI (c) (C8:2C) [14:48:42:265]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (c) (C8:2C) [14:48:42:265]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (C8:2C) [14:48:42:265]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (C8:2C) [14:48:42:265]: Adding new sources is allowed.
MSI (c) (C8:2C) [14:48:42:265]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (c) (C8:2C) [14:48:42:265]: Package name extracted from package path: 'Scalix Connect for Microsoft Outlook.msi'
MSI (c) (C8:2C) [14:48:42:265]: Package to be registered: 'Scalix Connect for Microsoft Outlook.msi'
MSI (c) (C8:2C) [14:48:42:265]: Note: 1: 2729
MSI (c) (C8:2C) [14:48:42:265]: Note: 1: 2729
MSI (c) (C8:2C) [14:48:42:265]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (C8:2C) [14:48:42:265]: PROPERTY CHANGE: Modifying ALLUSERS property. Its current value is '2'. Its new value: '1'.
MSI (c) (C8:2C) [14:48:42:265]: Machine policy value 'DisableMsi' is 0
MSI (c) (C8:2C) [14:48:42:265]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (C8:2C) [14:48:42:265]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (C8:2C) [14:48:42:265]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (c) (C8:2C) [14:48:42:265]: Running product '{4200A083-CCED-48A4-9CB7-77CD3B1920E5}' with elevated privileges: Product is assigned.
MSI (c) (C8:2C) [14:48:42:265]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Documents and Settings\bobw\Desktop'.
MSI (c) (C8:2C) [14:48:42:265]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'.
MSI (c) (C8:2C) [14:48:42:265]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '1224'.
MSI (c) (C8:2C) [14:48:42:265]: TRANSFORMS property is now:
MSI (c) (C8:2C) [14:48:42:265]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
MSI (c) (C8:2C) [14:48:42:265]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\bobw\Application Data
MSI (c) (C8:2C) [14:48:42:265]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\bobw\Favorites
MSI (c) (C8:2C) [14:48:42:265]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\bobw\NetHood
MSI (c) (C8:2C) [14:48:42:265]: SHELL32::SHGetFolderPath returned: F:\bobw
MSI (c) (C8:2C) [14:48:42:265]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\bobw\PrintHood
MSI (c) (C8:2C) [14:48:42:265]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\bobw\Recent
MSI (c) (C8:2C) [14:48:42:265]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\bobw\SendTo
MSI (c) (C8:2C) [14:48:42:265]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\bobw\Templates
MSI (c) (C8:2C) [14:48:42:265]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Application Data
MSI (c) (C8:2C) [14:48:42:265]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\bobw\Local Settings\Application Data
MSI (c) (C8:2C) [14:48:42:265]: SHELL32::SHGetFolderPath returned: F:\bobw\My Pictures
MSI (c) (C8:2C) [14:48:42:281]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools
MSI (c) (C8:2C) [14:48:42:281]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Startup
MSI (c) (C8:2C) [14:48:42:281]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs
MSI (c) (C8:2C) [14:48:42:281]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu
MSI (c) (C8:2C) [14:48:42:281]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Desktop
MSI (c) (C8:2C) [14:48:42:281]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\bobw\Start Menu\Programs\Administrative Tools
MSI (c) (C8:2C) [14:48:42:281]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\bobw\Start Menu\Programs\Startup
MSI (c) (C8:2C) [14:48:42:281]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\bobw\Start Menu\Programs
MSI (c) (C8:2C) [14:48:42:281]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\bobw\Start Menu
MSI (c) (C8:2C) [14:48:42:281]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\bobw\Desktop
MSI (c) (C8:2C) [14:48:42:281]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Templates
MSI (c) (C8:2C) [14:48:42:281]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\Fonts
MSI (c) (C8:2C) [14:48:42:281]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (c) (C8:2C) [14:48:42:281]: MSCOREE not loaded loading copy from system32
MSI (c) (C8:2C) [14:48:42:281]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (c) (C8:2C) [14:48:42:281]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Administrator'.
MSI (c) (C8:2C) [14:48:42:281]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Zenith Management'.
MSI (c) (C8:2C) [14:48:42:281]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\DOCUME~1\bobw\LOCALS~1\Temp\9107e.msi'.
MSI (c) (C8:2C) [14:48:42:281]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Documents and Settings\bobw\Desktop\Scalix Connect for Microsoft Outlook.msi'.
MSI (c) (C8:2C) [14:48:42:281]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\Documents and Settings\bobw\Desktop\'.
MSI (c) (C8:2C) [14:48:42:281]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:\Documents and Settings\bobw\Desktop\'.
MSI (c) (C8:2C) [14:48:42:281]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '3.00'.
=== Logging started: 3/04/2008 14:48:42 ===
MSI (c) (C8:2C) [14:48:42:296]: Note: 1: 2205 2: 3: PatchPackage
MSI (c) (C8:2C) [14:48:42:296]: Machine policy value 'DisableRollback' is 0
MSI (c) (C8:2C) [14:48:42:296]: User policy value 'DisableRollback' is 0
MSI (c) (C8:2C) [14:48:42:296]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'.
MSI (c) (C8:2C) [14:48:42:296]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (c) (C8:2C) [14:48:42:296]: Doing action: INSTALL
Action start 14:48:42: INSTALL.
MSI (c) (C8:2C) [14:48:42:296]: UI Sequence table 'InstallUISequence' is present and populated.
MSI (c) (C8:2C) [14:48:42:296]: Running UISequence
MSI (c) (C8:2C) [14:48:42:296]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'.
MSI (c) (C8:2C) [14:48:42:296]: Doing action: LaunchConditions
Action start 14:48:42: LaunchConditions.
MSI (c) (C8:2C) [14:48:42:296]: Note: 1: 2205 2: 3: LaunchCondition
MSI (c) (C8:2C) [14:48:42:296]: Note: 1: 2228 2: 3: LaunchCondition 4: SELECT `Condition`, `Description` FROM `LaunchCondition`
Action ended 14:48:42: LaunchConditions. Return value 0.
MSI (c) (C8:2C) [14:48:42:312]: Doing action: SetupInitialization
Action start 14:48:42: SetupInitialization.
Info 2898.Tahoma8, Tahoma, 0
Info 2898.TahomaBold10, Tahoma, 0
Action 14:48:42: SetupInitialization. Dialog created
Action ended 14:48:42: SetupInitialization. Return value 1.
MSI (c) (C8:2C) [14:48:42:343]: Doing action: SXInit
Action start 14:48:42: SXInit.
MSI (c) (C8:2C) [14:48:42:359]: Creating MSIHANDLE (1) of type 790542 for thread 1580
MSI (c) (C8:44) [14:48:42:359]: Invoking remote custom action. DLL: C:\DOCUME~1\bobw\LOCALS~1\Temp\MSI2B.tmp, Entrypoint: SXInit
MSI (c) (C8:38) [14:48:42:359]: Cloaking enabled.
MSI (c) (C8:38) [14:48:42:359]: Attempting to enable all disabled priveleges before calling Install on Server
MSI (c) (C8:38) [14:48:42:359]: Connected to service for CA interface.
MSI (c) (C8:44) [14:48:42:468]: Closing MSIHANDLE (1) of type 790542 for thread 1580
Action ended 14:48:42: SXInit. Return value 3.
MSI (c) (C8:2C) [14:48:42:468]: Doing action: SetupCompleteError
Action start 14:48:42: SetupCompleteError.
DEBUG: Error 2826: Control Image on dialog SetupCompleteError extends beyond the boundaries of the dialog to the right by 2 pixels
Internal Error 2826. SetupCompleteError, Image, to the right
Action 14:48:42: SetupCompleteError. Dialog created
MSI (c) (C8:2C) [14:48:42:546]: Note: 1: 2731 2: 0
Action ended 14:48:43: SetupCompleteError. Return value 2.
Action ended 14:48:43: INSTALL. Return value 3.
MSI (c) (C8:2C) [14:48:43:906]: Destroying RemoteAPI object.
MSI (c) (C8:38) [14:48:43:906]: Custom Action Manager thread ending.
Property(C): _IsMaintenance = Change
Property(C): UpgradeCode = {1400219F-255B-42E5-8841-A4277EF83D68}
Property(C): VersionNT = 501
Property(C): SXInstall = [SETUPPATH]
Property(C): DiskPrompt = [1]
Property(C): ISCHECKFORPRODUCTUPDATES = 1
Property(C): Manufacturer = Scalix Corporation
Property(C): ProductCode = {4200A083-CCED-48A4-9CB7-77CD3B1920E5}
Property(C): ProductLanguage = 1033
Property(C): ProductName = Scalix Connect for Microsoft Outlook
Property(C): ProductVersion = 11.3.0.77
Property(C): ErrorDialog = SetupError
Property(C): DefaultUIFont = Tahoma8
Property(C): IS_PROGMSG_XML_FILES = Performing XML file changes...
Property(C): DisplayNameMinimal = Minimal
Property(C): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...
Property(C): this post will be deleted = Yes
Property(C): INSTALLLEVEL = 100
Property(C): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...
Property(C): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...
Property(C): DialogCaption = Scalix Connector Installer
Property(C): ISSCRIPT_VERSION_OLD = The InstallScript engine on this machine is older than the version required to run this setup. If available, please install the latest version of ISScript.msi, or contact your support personnel for further assistance.
Property(C): IS_SQLSERVER_AUTHENTICATION = 0
Property(C): ApplicationUsers = AllUsers
Property(C): IS_PROGMSG_XML_COSTING = Costing XML files...
Property(C): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...
Property(C): PROGMSG_IIS_REMOVESITE = Removing web site at port %d
Property(C): RepackagingMode = InstallMonitor
Property(C): AgreeToLicense = No
Property(C): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...
Property(C): SetupType = Typical
Property(C): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s
Property(C): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...
Property(C): Display_IsBitmapDlg = 1
Property(C): ProductID = none
Property(C): ProgressType3 = installs
Property(C): ProgressType2 = installed
Property(C): ProgressType1 = Installing
Property(C): ProgressType0 = install
Property(C): DisplayNameTypical = Typical
Property(C): ISVROOT_PORT_NO = 0
Property(C): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...
Property(C): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s
Property(C): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]
Property(C): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine. If available, please run ISScript.msi, or contact your support personnel for further assistance.
Property(C): InstallChoice = AR
Property(C): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(C): DisplayNameCustom = Custom
Property(C): DWUSINTERVAL = 30
Property(C): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]
Property(C): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...
Property(C): ARPURLINFOABOUT = http://www.scalix.com
Property(C): ALLUSERS = 1
Property(C): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...
Property(C): ARPPRODUCTICON = ""
Property(C): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]
Property(C): ReinstallModeText = omus
Property(C): ARPHELPLINK = http://www.scalix.com
Property(C): _IsSetupTypeMin = Typical
Property(C): SecureCustomProperties = PREVIOUSVERSIONINSTALLED;SX_INSTALL;SX_MAINTENANCE;SX_OLDER;SX_UPGRADE
Property(C): MsiHiddenProperties = SETUPPATH;USERTEMP
Property(C): ProgramFilesFolder = C:\Program Files\
Property(C): SourceDir = C:\Documents and Settings\bobw\Desktop\
Property(C): SystemFolder = C:\WINDOWS\system32\
Property(C): MDACMainModId.B23DA2AD_A925_4B07_A1A2_B1E6D31A7858 = 7E4F6CB4_E769_4917_AA7E_0E3CA074ABB3
Property(C): WdSfpCaMainModId.41646F16_4E6C_4E96_BF1B_772105414B9D = 7E4F6CB4_E769_4917_AA7E_0E3CA074ABB3
Property(C): AdminToolsFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools\
Property(C): AppDataFolder = C:\Documents and Settings\bobw\Application Data\
Property(C): CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\
Property(C): CommonFilesFolder = C:\Program Files\Common Files\
Property(C): DesktopFolder = C:\Documents and Settings\All Users\Desktop\
Property(C): FavoritesFolder = C:\Documents and Settings\bobw\Favorites\
Property(C): FontsFolder = C:\WINDOWS\Fonts\
Property(C): LocalAppDataFolder = C:\Documents and Settings\bobw\Local Settings\Application Data\
Property(C): MyPicturesFolder = F:\bobw\My Pictures\
Property(C): PersonalFolder = F:\bobw\
Property(C): ProgramMenuFolder = C:\Documents and Settings\All Users\Start Menu\Programs\
Property(C): SendToFolder = C:\Documents and Settings\bobw\SendTo\
Property(C): StartMenuFolder = C:\Documents and Settings\All Users\Start Menu\
Property(C): StartupFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Property(C): System16Folder = C:\WINDOWS\system\
Property(C): TempFolder = C:\DOCUME~1\bobw\LOCALS~1\Temp\
Property(C): TemplateFolder = C:\Documents and Settings\All Users\Templates\
Property(C): WindowsFolder = C:\WINDOWS\
Property(C): WindowsVolume = C:\
Property(C): NetHoodFolder = C:\Documents and Settings\bobw\NetHood\
Property(C): PrintHoodFolder = C:\Documents and Settings\bobw\PrintHood\
Property(C): RecentFolder = C:\Documents and Settings\bobw\Recent\
Property(C): PackageCode = {85545D37-F161-46FE-9973-3FC580B3B00C}
Property(C): ProductState = -1
Property(C): PackagecodeChanging = 1
Property(C): CURRENTDIRECTORY = C:\Documents and Settings\bobw\Desktop
Property(C): CLIENTUILEVEL = 0
Property(C): CLIENTPROCESSID = 1224
Property(C): VersionDatabase = 200
Property(C): VersionMsi = 3.00
Property(C): WindowsBuild = 2600
Property(C): ServicePackLevel = 2
Property(C): ServicePackLevelMinor = 0
Property(C): MsiNTProductType = 1
Property(C): RemoteAdminTS = 1
Property(C): GPTSupport = 1
Property(C): OLEAdvtSupport = 1
Property(C): ShellAdvtSupport = 1
Property(C): Intel = 15
Property(C): PhysicalMemory = 504
Property(C): VirtualMemory = 1023
Property(C): AdminUser = 1
Property(C): LogonUser = bobw
Property(C): UserSID = S-1-5-21-1390067357-113007714-682003330-1005
Property(C): UserLanguageID = 3081
Property(C): ComputerName = ZENITH-BD066A92
Property(C): SystemLanguageID = 3081
Property(C): ScreenX = 1024
Property(C): ScreenY = 768
Property(C): CaptionHeight = 26
Property(C): BorderTop = 1
Property(C): BorderSide = 1
Property(C): TextHeight = 16
Property(C): ColorBits = 32
Property(C): TTCSupport = 1
Property(C): MsiWin32AssemblySupport = 5.1.2600.3019
Property(C): RedirectedDllSupport = 2
Property(C): Time = 14:48:43
Property(C): Date = 3/04/2008
Property(C): Privileged = 1
Property(C): USERNAME = Administrator
Property(C): COMPANYNAME = Zenith Management
Property(C): DATABASE = C:\DOCUME~1\bobw\LOCALS~1\Temp\9107e.msi
Property(C): OriginalDatabase = C:\Documents and Settings\bobw\Desktop\Scalix Connect for Microsoft Outlook.msi
Property(C): SOURCEDIR = C:\Documents and Settings\bobw\Desktop\
Property(C): VersionHandler = 3.00
Property(C): UILevel = 5
Property(C): ACTION = INSTALL
Property(C): EXECUTEACTION = INSTALL
=== Logging stopped: 3/04/2008 14:48:43 ===
MSI (c) (C8:2C) [14:48:43:968]: Note: 1: 1708
MSI (c) (C8:2C) [14:48:43:968]: Product: Scalix Connect for Microsoft Outlook -- Installation operation failed.

MSI (c) (C8:2C) [14:48:43:968]: Grabbed execution mutex.
MSI (c) (C8:2C) [14:48:43:968]: Cleaning up uninstalled install packages, if any exist
MSI (c) (C8:2C) [14:48:43:968]: MainEngineThread is returning 1603
=== Verbose logging stopped: 3/04/2008 14:48:43 ===




Can anyone shed some light on why this is happening? i have never had this before.
Regards,

Les Stott

les
Scalix Star
Scalix Star
Posts: 819
Joined: Thu Feb 23, 2006 10:18 am
Location: Sydney, Australia

Re: Installer Wizard finishes without installing anything

Postby les » Thu Apr 03, 2008 1:31 am

les wrote:Can anyone shed some light on why this is happening? i have never had this before.



Ok just found out what this was......

I was using the office customization kit to install office and one of the packages i added to install after office completed was....

SaveAsPDFandXPS.exe

This is from the Microsoft site.

After i removed it from the pc i could happily install scalix connect without issue.

Obviously an incompatibility. I'll raise a bug.
Regards,

Les Stott

les
Scalix Star
Scalix Star
Posts: 819
Joined: Thu Feb 23, 2006 10:18 am
Location: Sydney, Australia

Re: Installer Wizard finishes without installing anything

Postby les » Thu Apr 03, 2008 7:06 am

les wrote:
les wrote:Can anyone shed some light on why this is happening? i have never had this before.



Ok just found out what this was......

I was using the office customization kit to install office and one of the packages i added to install after office completed was....

SaveAsPDFandXPS.exe

This is from the Microsoft site.

After i removed it from the pc i could happily install scalix connect without issue.

Obviously an incompatibility. I'll raise a bug.



I spoke too soon!!!!!!

While i was able to install scalix connect after removing the plugin above i am now getting the same issue as here......

viewtopic.php?t=9939&start=0&postdays=0&postorder=asc&highlight=mlcfg32+dll

When you try to add a profile it crashes, but the second time you go into it if you throw a username and password in it will work. But something's screwy.

And on a second machine i had exactly the same issue. Even if i remove office completely, i had already given up on the pdf plugin so that never even got installed, reboot and try to install scalix connect with no MS office products i still get the same error. Go figure....

....groan....something buggy here.....
Regards,

Les Stott

les
Scalix Star
Scalix Star
Posts: 819
Joined: Thu Feb 23, 2006 10:18 am
Location: Sydney, Australia

Re: Installer Wizard finishes without installing anything

Postby les » Thu Apr 03, 2008 9:09 am

les wrote:
And on a second machine i had exactly the same issue. Even if i remove office completely, i had already given up on the pdf plugin so that never even got installed, reboot and try to install scalix connect with no MS office products i still get the same error. Go figure....

....groan....something buggy here.....


on the second machine i have no office products installed at all. either run setup.exe locally or the extracted msi file and i get the original error saying that the installation wizard got interrupted.

logging a bug.....
Regards,

Les Stott

FJE_84
Posts: 30
Joined: Mon Apr 16, 2007 3:15 am
Location: AUSTRIA

Outlook 2007 SP1 with Scalix 11.4.1 Connector

Postby FJE_84 » Mon Sep 01, 2008 8:37 am

Hello i have the same Problem with the Connector like the Subject!

I am opening the Outlook an want some password: but the passwort question comes back an back.

Then ich would make some new Profile but the Error Comes like this:

Beim Ausführen von C:/WINDOWS/system32/shell32.dll,Control_RunDLL C:/PROGRA~1/Office/Office12/MLCFG32.CPL ,@0 ist eine Ausnahme aufgetreten.

hope some one can help me :)

i have installed a profile with ssl and smart cache Server also Uptodate and omshowlog looks so:

[OM 4884] omshowlog : No logged records match the specified criteria
No Problems by the Server

omscan for the User not help
Webmail works fine

LG
Thanks

Franz
__________________________
YOU speak GERMAN? PM me ;)

les
Scalix Star
Scalix Star
Posts: 819
Joined: Thu Feb 23, 2006 10:18 am
Location: Sydney, Australia

Re: Outlook 2007 SP1 with Scalix 11.4.1 Connector

Postby les » Mon Sep 01, 2008 9:52 am

FJE_84 wrote:
Then ich would make some new Profile but the Error Comes like this:

Beim Ausführen von C:/WINDOWS/system32/shell32.dll,Control_RunDLL C:/PROGRA~1/Office/Office12/MLCFG32.CPL ,@0 ist eine Ausnahme aufgetreten.

hope some one can help me :)



i eventually got around my problems. A bit of a mixed bag, but here's a quick run down.

Outlook 2007 has some quirks with scalix. These do not happen with Outlook 2003.

Outlook 2007 needs to be installed before installing scalix.

the error about MLCFG32.CPL is caused by outlook not being the default mail client when scalix is installed.
In addition to resolve you need to remove scalix connect, remove any profiles created, manually delete c:\program files\scalix, then go to Internet Explorer properties, under programs set Microsoft Outlook as the default mail editor. Then you can reinstall scalix connect.

Start outlook BEFORE setting up a scalix profile. Let the wizard run, configure a profile with no email accounts. then close outlook, go to control panel, mail, remove the outlook profile and add the scalix profile.

when installing scalix connect the sxlogger application will pop up after the installer finishes. Maximize it, untick "keep open" and close the window. You may get a fatal exception, don't worry, it doesn't seem to have lasting effects.

Disable unnecessary com addins via the trust centre. itunes, exchange extensions, sharepoint etc. Some cause real havoc with scalix connect. itunes especially.
The saveaspdfandxps plugin has proved to work fine, no problem with it as i originally had thought.

A lot of my issues ended up being because office 97 was the previous version and, surprise, surprise, the uninstaller never removed everything leaving behind files which conflicted with office 2007. The office resource kit came to the rescue with a great cleaner tool.

Despite that i still had 2 machines where scalix would not instal, even after trying all the tricks above. I had to reinstall windows on both those machines.

As i said, a mixed bag, but those are the issues i've had and how i got around them. Hopefully they can help you solve your issues too. good luck :)
Regards,

Les Stott

konman
Posts: 48
Joined: Mon Jul 30, 2007 3:07 am
Location: Downunder.

Postby konman » Thu Jan 15, 2009 8:24 am

les - I know its a while since your post - hope you come across this some time - but thanks for your post with tips.

Ive been pulling what is left of my hair out for the last 3 days trying to get scalix connect on a PC that came 'pre-loaded' with Office 2007 that I uninstalled for 2003 - together with the junk plugins that HP loads on their laptops.

Thanks again - KonMan.

les
Scalix Star
Scalix Star
Posts: 819
Joined: Thu Feb 23, 2006 10:18 am
Location: Sydney, Australia

Postby les » Thu Jan 15, 2009 4:33 pm

konman wrote:les - I know its a while since your post - hope you come across this some time - but thanks for your post with tips.

Ive been pulling what is left of my hair out for the last 3 days trying to get scalix connect on a PC that came 'pre-loaded' with Office 2007 that I uninstalled for 2003 - together with the junk plugins that HP loads on their laptops.

Thanks again - KonMan.


so where are you at? what stage have you got to?
Regards,

Les Stott

DonMarco

Re: Installer Wizard finishes without installing anything

Postby DonMarco » Thu May 07, 2009 6:07 am

Hi guys

I did everything as mentioned here but still without no luck. Profile is created, when I get to Scalix Connector
I enter data which server, username, password and I also turn on SmartCache. From past errors I now that
connector at this stage connects to server and if it is OK it allows to procede.

So I finalize creating new profile. But when I'm try to open Outlook 2007 Enterprise Edition Outlook reports
"No profiles have been created. To create a new profile, use Mail icon in the Control Panel."

I tried all other possibilites, to remove/delete everything, set Outlook to default etc...I have removed
all profiles and started from beggining. Same situation.

Web access is working excellent.

Well I can't complain to much for opensource software. I'm not happy becouse I really wanted to install
in our company alternative to Microsoft Exchange but it seems that there are so many issues connecting
Scalix with Outlook. Unfortunatelly every company is using Outook as default client and escpecially with
2007 Office with new interface this will not change.

I tried to find why Scalix doesn't use POP and SMTP server as many others do...this should be standard
which is not dependant from Microsoft. But I'm not technical guru in mail field...

Well anyway...for month or two...I will run Scalix until I get Windows Server SBS 2008 fully runing....

Regards
Sasa

DonMarco

Re: Installer Wizard finishes without installing anything

Postby DonMarco » Thu May 07, 2009 7:18 am

I checked again documentation for installing Scalix under section REQUIRMENTS:

E-mail client software
• Microsoft Outlook versions 2000, XP, 2003, and 2007
• Novell Evolution, versions 2.4, 2.6, and 2.8
Outlook Express is not recommended because functionality and security are poor.

Operating systems (for client workstations)
• Windows 2000 and XP for Microsoft Outlook. All earlier versions of Windows are not
supported, regardless of the version of Microsoft Outlook installed.
• Fedora 6 for Novell Evolution
Windows Vista is known to work with some limitations but is not officially supported.

I wonder if I would contact official Scalix support while evaluating if they could give me some answer.

Couple of my co-workers liked a lot Scalix WebMail since it's in Java and fast compared with Microsoft WebMail which
is ASP and slow.

Regards
Saso

DonMarco

Re: Installer Wizard finishes without installing anything

Postby DonMarco » Thu May 07, 2009 6:32 pm

Hi just to give more update regarding Scalix and Office 2007.

At company where I installed Scalix client to connect my Outlook I managed with
all changes to crash Outlook so that now it's not usable anymore.

On other hand I didn't install any scalix client on my private PC with Vista+Office 2007.

I have just create new IMAP account and it's working.

Which gives me back some positive energy to continue using Scalix as email server.

Regards
Saso

Valerion
Scalix Star
Scalix Star
Posts: 2730
Joined: Thu Feb 26, 2004 7:40 am
Location: Johannesburg, South Africa
Contact:

Re: Installer Wizard finishes without installing anything

Postby Valerion » Fri May 08, 2009 12:50 am

Outlook 2007 + Vista Business 32-bit is definitely working, as I use that on my office PC. Don't have the release notes in front of me, but I believe this has been supported for a few releases now. The documentation are likely out of date on this issue.

Normally what I do is this:

- Start -> Control Panel, switch to Classic View
- Click the Mail icon
- Go to Show Profiles, then Add to add a new profile
- On the bottom, select the "Manual configuration" option
- There I select Scalix Connect and then follow the steps
- When done, make sure the new profile is listed in the mail applet before closing it. Also, make sure the profile is selected in this screen

Haven't yet had a OL 2k7 + Vista issue where the profile isn't created properly.

DonMarco

Re: Installer Wizard finishes without installing anything

Postby DonMarco » Fri May 08, 2009 4:37 am

HI again

Since I'm newbie with Scalix I would like to report that I have success to connect Outlook
also with other machines without Scalix connector.

I add just new IMAP account and that's it.

Can somebody tell me if there is real difference to use Outlook without connector
or there is some features which connector gives to Outlook?

Thanks
Sasa

Valerion
Scalix Star
Scalix Star
Posts: 2730
Joined: Thu Feb 26, 2004 7:40 am
Location: Johannesburg, South Africa
Contact:

Re: Installer Wizard finishes without installing anything

Postby Valerion » Fri May 08, 2009 8:35 am

Via IMAP you can get access to your mailbox, true. However, with the connector and a Premium User you can get access to cross-user collaboration, better integration with the Public Folders and a better address book than LDAP provides. Also, you get your own Calendar and Contacts folders, which IMAP normally doesn't provide server-side.

mmas
Posts: 58
Joined: Tue Apr 15, 2008 11:14 am
Location: Italy

Re: Installer Wizard finishes without installing anything

Postby mmas » Fri Oct 14, 2011 6:39 am

Hi,
I see this error too. In my case was due to the lack of the C:\windows\system32\mapi32.dll file.


Return to “Scalix Connect for MS Outlook”



Who is online

Users browsing this forum: No registered users and 4 guests

cron