Unexpected sync error type 14: ''

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humpty
Posts: 68
Joined: Thu Jan 04, 2007 8:18 am

Unexpected sync error type 14: ''

Postby humpty » Wed Jun 02, 2010 7:44 am

I've got very severe problems with the connector, both 11.4.5 and 11.4.6. It usually takes me three or four reboots to get Outlook to start up in a morning.

Anyway I have another PC which is giving me an 'unexpected sync error type 14:. Can anyone suggest what might be causing this. Once I hit it then that pc cannot send e-mail until a reboot.

...and please don't suggest removing and recreating the profile. I'm doing about half our machines here once a week to keep them going and it's a severe user pain to lose signatures, stored addresses etc.

ltward
Posts: 309
Joined: Tue Jan 15, 2008 1:54 pm
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Re: Unexpected sync error type 14: ''

Postby ltward » Wed Jun 02, 2010 9:07 am

Have you checked the SmartCache sync logs?

From the Outlook client: Tools -> Scalix SmartCache -> Show SyncLog


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