Scalix Rules Processing Engine Causing Outlook Crashes

Discuss the Scalix Outlook MAPI Interface

Moderators: ScalixSupport, admin

billb3
Scalix Star
Scalix Star
Posts: 464
Joined: Mon May 26, 2008 8:56 pm
Location: Kingston, NY
Contact:

Scalix Rules Processing Engine Causing Outlook Crashes

Postby billb3 » Thu Aug 13, 2009 11:30 am

A few users/systems (including one system I use) are having issues with the "Scalix Rules Processing Engine" Outlook Add-in and Outlook 2003 SP3. I had originally thought this was caused by other outlook extensions/add-ins, but now that it is happening on my system...I have been able to disable all other extensions/add-ins, clear temp files, and I still see the behavior. This has been happening with 11.4.4 and I just upgraded to 11.4.5 and am still having the issue.

The only Add-ins enabled are:
Scalix ACL Extension
Scalix Delegates Extension
Scalix Offline Working Extensions
Scalix Menu Extensions
Scalix Out of Office

After Outlook crashes, the user is asked if they would like to disable the add-in and they usually click Yes. This often fixes the issue, but oddly sometimes...if they try to click the Help menu -> About Microsoft Office Outlook...Outlook crashes again.

Is anyone else seeing this behavior?

arndtw
Posts: 10
Joined: Mon Aug 20, 2007 3:05 am
Location: Emsdetten, Germany

Re: Scalix Rules Processing Engine Causing Outlook Crashes

Postby arndtw » Thu Sep 10, 2009 9:09 am

Hello,
i have the same problem here.

Is there any help?

Wolfgang Arndt


Return to “Scalix Connect for MS Outlook”



Who is online

Users browsing this forum: No registered users and 8 guests

cron