SmartCache breaks return-receipts?

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mito
Posts: 194
Joined: Fri Mar 24, 2006 11:33 am

SmartCache breaks return-receipts?

Postby mito » Wed Mar 28, 2007 4:26 pm

I just upgraded to Scalix 11.0.2.1 from 10.0.5 over the weekend. Yesterday I upgraded one of my user's Scalix Connect for Outlook and created a new profile to enable SmartCache

If the user logs into Outlook (2003) using the SmartCache profile, all return receipts are shown in the "From" field in the email-listing window as if they are from "MAIL SYSTEM", but when you open the email, it has the correct name in the from field of the email.

If the user logs into Outlook using the profile that they had used previously (was used with Scalix Connect 10 and upgraded to 11) they show the From name properly in both the listing and the email itself.

Anyone have any ideas as to what's going on?

Thanks!
Mito

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Postby ScalixSupport » Thu Mar 29, 2007 8:42 am

Hi Mito!

Check if this bug refers to the issue you experience:
http://bugzilla.scalix.com/show_bug.cgi?id=14975

Thanks,
Subir

mito
Posts: 194
Joined: Fri Mar 24, 2006 11:33 am

Postby mito » Thu Mar 29, 2007 10:51 am

ScalixSupport wrote:Hi Mito!

Check if this bug refers to the issue you experience:
http://bugzilla.scalix.com/show_bug.cgi?id=14975

Thanks,
Subir


Not even close. I'm talking about when you send an email, and request a read receipt. The receipt that you get back has a special postage-stamp type icon. The "From" field, however, when viewed in the message listing, says "MAIL SYSTEM" when you are using SmartCache, but exit Outlook and go back in, this time not using SmartCache, and the "From" field has the real user's name.

I'll try to get a screenshot of it if possible to show better. I also have another oddity that I'm having with the rules, but am still getting more info before I post on that...

Mito

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Postby ScalixSupport » Fri Mar 30, 2007 6:53 am

Mito... I got your point, I tried the same steps mentioned by you, upgraded the server from
10.0.5 to 11.0.2.1, I accept this is a bug, I have reported the same, please follow:

http://bugzilla.scalix.com/show_bug.cgi?id=15097

Thanks,
Subir

mito
Posts: 194
Joined: Fri Mar 24, 2006 11:33 am

Postby mito » Fri Mar 30, 2007 10:10 am

Exactly what's going on... thanks!

mmas
Posts: 58
Joined: Tue Apr 15, 2008 11:14 am
Location: Italy

Re: SmartCache breaks return-receipts?

Postby mmas » Thu Aug 06, 2009 3:13 am

This seems to be a very old bug.
News?

I use scalix 11.4.3 and 11.4.4.


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