Funny problem with Sent Items

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CyberDobby

Funny problem with Sent Items

Postby CyberDobby » Mon Apr 20, 2009 5:56 am

Hi!

I've got a funny problem with my Outlook - connnector / SmartCache:

If I write a mail (HTML-format) an send it, everything works properly

If I do the same with an attachement, the following behaviour occurs:

1) mail is sent and is transfered to "sent items" folder
2) if the small preview is activated, the mail and it's text is shown correctly
3) the same time the also activated reading arrea does not show the text of the mail - it only shows the header of the mail including the line with the attachement
4) same happens if small preview is not activated
5) opening the mail shows the same error

when looking deeper into it, you can see the following:

1) error occurs only when attachements are attached
2) mail-format is now "text-only" instead of "HTML"
3) restarting Outlook cures the problem, all old mails are then shown in HTML but still all new mails with attachements have the error again.
4) on the Scalix-Server (WEB-Access) the format is always shown correctly
5) the mail is sent correctly - it is retreived in HTML-format and includes complete text and all attachements.

Does anyone have a clue, what the problem is?

I'm using WindowsXP (latest SP + updates) and Outlook 2003. German version of it.

Cheers,

CyberDobby

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