Wrong username or password

[rmarinho]

Hello,

I'm running Scalix Version 11.0.1.22 and when I try to log in on Mobile Client I receive message " Wrong username or password".

scalix-mobile.log is clear, but on scalix-api.log I receive this message:
2007-02-04 02:07:14,068 ERROR [CheckAuthInterceptor.preHandle:57] Problem encoutered during authentication
M00021 could not connect to database
at com.scalix.api.mailbox.Mailbox.checkForTables(Mailbox.java:712)
at com.scalix.api.mailbox.Mailbox.init(Mailbox.java:62)
at com.scalix.api.service.ServiceFactory.createService(ServiceFactory.java:24)
at com.scalix.api.service.Context.create(Context.java:87)
at com.scalix.api.session.SessionManager.aquire(SessionManager.java:48)
at com.scalix.api.rest.CheckAuthInterceptor.preHandle(CheckAuthInterceptor.java:48)
at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:707)
at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:658)
at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:392)
at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:347)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:754)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:684)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:876)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Unknown Source)
Caused by: org.hibernate.exception.GenericJDBCException: Cannot open connection
at org.hibernate.exception.SQLStateConverter.handledNonSpecificException(SQLStateConverter.java:103)
at org.hibernate.exception.SQLStateConverter.convert(SQLStateConverter.java:91)
at org.hibernate.exception.JDBCExceptionHelper.convert(JDBCExceptionHelper.java:43)
at org.hibernate.exception.JDBCExceptionHelper.convert(JDBCExceptionHelper.java:29)
at org.hibernate.jdbc.ConnectionManager.openConnection(ConnectionManager.java:420)
at org.hibernate.jdbc.ConnectionManager.getConnection(ConnectionManager.java:144)
at org.hibernate.jdbc.BorrowedConnectionProxy.invoke(BorrowedConnectionProxy.java:40)
at $Proxy0.createStatement(Unknown Source)
at com.scalix.api.db.DbUtils.getSession(DbUtils.java:48)
at com.scalix.api.mailbox.Mailbox.checkForTables(Mailbox.java:693)
... 26 more
Caused by: java.sql.SQLException: Connections could not be acquired from the underlying database!
at com.mchange.v2.sql.SqlUtils.toSQLException(SqlUtils.java:104)
at com.mchange.v2.c3p0.impl.C3P0PooledConnectionPool.checkoutPooledConnection(C3P0PooledConnectionPool.java:236)
at com.mchange.v2.c3p0.PoolBackedDataSource.getConnection(PoolBackedDataSource.java:94)
at org.hibernate.connection.C3P0ConnectionProvider.getConnection(C3P0ConnectionProvider.java:35)
at org.hibernate.jdbc.ConnectionManager.openConnection(ConnectionManager.java:417)
... 31 more
Caused by: com.mchange.v2.resourcepool.CannotAcquireResourceException: A ResourcePool could not acquire a resource from its primary factory or source.
at com.mchange.v2.resourcepool.BasicResourcePool.awaitAcquire(BasicResourcePool.java:970)
at com.mchange.v2.resourcepool.BasicResourcePool.checkoutResource(BasicResourcePool.java:208)
at com.mchange.v2.c3p0.impl.C3P0PooledConnectionPool.checkoutPooledConnection(C3P0PooledConnectionPool.java:232)
... 34 more

Thanks in advance.

Regard's.

[ScalixSupport]

Hi Ricardo,

Did you upgrade Scalix or is Scalix 11.0.1.22 a fresh installation?

Did you do to reconfigure Scalix Messaging Services or the PostgreSQL Database
Integration with the Installation Wizard upgrade process. If so, this is a known bug,
the process can, in some cases, cause users to be locked out when they later try
to sign in to the Scalix Mobile Web Client. (Bug 13947:
http://bugzilla.scalix.com/show_bug.cgi?id=13947).

The workaround for the bug 13947 is:
If the PostgreSQL database password changes, it must also be changed in the
file, platform.properties, which is located at <instance>/platform/platform.properties.
This requires a restart of Tomcat. If the database is on a separate server from the
platform, this change must be done manually.

Thanks,
Subir

[rmarinho]

Did you upgrade Scalix or is Scalix 11.0.1.22 a fresh installation?

Hi Subir,

First I've try to upgrade and problem remains, but after saw your post, I've made a fresh install of version 11.0.1.22 and mobile web client start to work.

Thank's for your help.

Regard's,

[k4ci]

cant login to Mobile Client tooo

Code: Select all

2007-03-21 10:20:45,478 ERROR [CheckAuthInterceptor.preHandle:57] Problem encoutered during authentication
A00004 wrong username or password
        at com.scalix.api.auth.ImapAuthenticationService.authenticate(ImapAuthenticationService.java:116)
        at com.scalix.api.auth.Frontdoor.authenticate(Frontdoor.java:23)
        at com.scalix.api.rest.CheckAuthInterceptor.preHandle(CheckAuthInterceptor.java:47)
        at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:707)
        at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:658)
        at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:392)
        at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:347)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
        at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199)
        at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282)
        at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:754)
        at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:684)
        at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:876)
        at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
        at java.lang.Thread.run(Unknown Source)
Caused by: javax.mail.AuthenticationFailedException: AUTHENTICATE failure, user name or password rejected
        at com.sun.mail.imap.IMAPStore.protocolConnect(Unknown Source)
        at javax.mail.Service.connect(Unknown Source)
        at com.scalix.api.auth.ImapAuthenticationService.authenticate(ImapAuthenticationService.java:71)
        ... 23 more


scalix-mobile.log is empty
platform.properties is right

but still Wrong Username or Password

[ScalixSupport]

Hi!

Are you able to login mobile-client for any other user. Can you login SWA using the same
username/password? What are the un-commented lines in the file
/var/opt/scalix/??/postgres/data/pg_hba.conf.

Can you send the result of the commands:
omshowu -n <username>/<mailnode>
omstat -a
omstat -s
ps ax | grep post
ps ax | grep tomcat

Thanks,
Subir

[k4ci]

Cant login to Mobile Client with any user SWA is working

Lines of postgres/data/pg_hba.conf

Code: Select all

# List of Scalix Platform hosts begins here
host    scalix      scalix      213.23.42.187/32   md5

# TYPE  DATABASE    USER        CIDR-ADDRESS          METHOD

# "local" is for Unix domain socket connections only
local   all         all                               trust
# IPv4 local connections:
host    all         all         127.0.0.1/32          trust
# IPv6 local connections:
host    all         all         ::1/128               trust

host    all         all         192.168.161.0/24       trust


Output of omshowu -n

Code: Select all

Authentication ID: TC
Globally Unique ID: 0f10000041e59844-781.24.32.312
User Name : Tim Casper /CN=Tim Casper
MailNode : scalix,diginet
Internet Address : "Tim Casper" <Tim.Casper@diginet.de>="Tim Casper" <Tim.Casper@scalix.diginet.de>
System Login : 60540
Password : set
Admin Capabilities : YES
Mailbox Admin Capabilities : NO
Language : GERMAN
Mail Account: Unlocked
Last Signon : 03.21.07 11:39:52
Receipt of mail : ENABLED
Service level : 0
Excluded from Tidying : NO
Recovery Folder visible : NO
User Class : Full
SIS URL : sxidx://scalix.diginet.de/0340000041e59844-781.24.32.312

omstat -a

Code: Select all

PC Monitor                    Started        NON-STOP       0
Directory Relay Server        Started        03:21:56
Notification Server           Started        03:21:56       0
Shared memory daemon          Started        NON-STOP
Notification Monitor          Started        NON-STOP
Session Monitor               Started        NON-STOP
Indexer                       Started        NON-STOP
Stats Daemon                  Started        NON-STOP
Container Access Monitor      Started        NON-STOP
Item Structure Server         Stopped        03.19.07
Database Monitor              Started        03:21:56
Licence Monitor Daemon        Started        NON-STOP
LDAP Daemon                   Started        03:21:56
Queue Manager                 Started        NON-STOP
Item Delete Daemon            Started        NON-STOP
IMAP Server Daemon            Started        03:21:56
SMTP Relay                    Started        03:21:56
Mime Browser Controller       Started        03:21:56
Event Server                  Started        03:21:56


omstat -s

Code: Select all

Service Router                Started        03:21:58       0
Local Delivery                Started        03:21:58       0
Internet Mail Gateway         Started        03:21:58       0
Local Client Interface        Enabled        03:21:58       0
Remote Client Interface       Enabled        03:21:58       17
Test Server                   Started        03:21:59       0
Request Server                Started        03:21:59       0
Print Server                  Started        03:21:59       0
Bulletin Board Server         Started        03:21:59       0
Background Search Service     Started        03:22:00       0
CDA Server                    Started        03:22:00       0
POP3 interface                Started        03:22:00       0
Omscan Server                 Started        03:22:00       0
Archiver                      Started        03:22:00       0


ps ax | grep post

Code: Select all

12473 ?        Ss     0:00 /usr/bin/postmaster -h scalix.diginet.de -p 5733 -D /var/opt/scalix/sx/postgres/data -k /var/opt/scalix/sx/postgres/data
12474 ?        S      0:00 postgres: logger process                                                                         
12476 ?        S      0:00 postgres: writer process                                                                         
12477 ?        S      0:00 postgres: stats buffer process                                                                   
12478 ?        S      0:00 postgres: stats collector process                                                                 
12596 ?        S      0:00 postgres: scalix scalix 213.23.42.187(38457) idle                                                 
12598 ?        S      0:00 postgres: scalix scalix 213.23.42.187(45013) idle                                                 
12603 ?        S      0:00 postgres: scalix scalix 213.23.42.187(56805) idle                                                 
12604 ?        S      0:00 postgres: scalix scalix 213.23.42.187(47191) idle                                                 
12605 ?        S      0:00 postgres: scalix scalix 213.23.42.187(47059) idle                                                 
16621 pts/0    S+     0:00 grep post


ps ax | grep tomcat

Code: Select all

 
12537 pts/0    Sl     2:26 /usr/java/jre1.5.0_06/bin/java -server -Djava.net.preferIPv4Stack=true -Dscalix.instance=/var/opt/scalix/sx -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=/var/opt/scalix/sx/tomcat/conf/logging.properties -Djava.endorsed.dirs=/opt/scalix-tomcat/common/endorsed -classpath /usr/java/jre1.5.0_06/lib/tools.jar:/opt/scalix-tomcat/bin/bootstrap.jar:/opt/scalix-tomcat/bin/commons-logging-api.jar -Dcatalina.base=/var/opt/scalix/sx/tomcat -Dcatalina.home=/opt/scalix-tomcat -Djava.io.tmpdir=/var/opt/scalix/sx/tomcat/temp org.apache.catalina.startup.Bootstrap start
16654 pts/0    R+     0:00 grep tomcat


[ScalixSupport]

Seems Scalix-DB is not properly configured, I would suggest you to run scalix-installer to
re-configure components Scalix-DB and Scalix Messaging Services.

Thanks,
Subir

[k4ci]

Reconfigured Scalix-DB and Messaging Services. Still no login to Mobile Web Client.

[ScalixSupport]

Hi!

What is the value for platform.url in the file /var/opt/scalix/s4/mobile/mobile.properties?
Do you see any problem in httpd access_log or error_log?

Thanks,
Subir

[k4ci]

platform.url=http://scalix.diginet.de/api


error_log of apache:

Code: Select all

[Wed Mar 21 12:00:34 2007] [error] (111)Connection refused: proxy: AJP: attempt to connect to 213.23.42.187:8009 (scalix.digi
net.de) failed
[Wed Mar 21 12:00:34 2007] [error] ap_proxy_connect_backend disabling worker for (scalix.diginet.de)
[Wed Mar 21 12:00:34 2007] [error] proxy: AJP: failed to make connection to backend: scalix.diginet.de
[Wed Mar 21 12:00:39 2007] [error] (111)Connection refused: proxy: AJP: attempt to connect to 213.23.42.187:8009 (scalix.digi
net.de) failed
[Wed Mar 21 12:00:39 2007] [error] ap_proxy_connect_backend disabling worker for (scalix.diginet.de)
[Wed Mar 21 12:00:39 2007] [error] proxy: AJP: failed to make connection to backend: scalix.diginet.de
[Wed Mar 21 12:00:44 2007] [error] proxy: AJP: disabled connection for (scalix.diginet.de)
[Wed Mar 21 12:00:54 2007] [error] proxy: AJP: disabled connection for (scalix.diginet.de)
[Wed Mar 21 12:01:04 2007] [error] proxy: AJP: disabled connection for (scalix.diginet.de)
[Wed Mar 21 12:01:14 2007] [error] proxy: AJP: disabled connection for (scalix.diginet.de)
[Wed Mar 21 12:01:25 2007] [error] proxy: AJP: disabled connection for (scalix.diginet.de)
[Wed Mar 21 12:01:38 2007] [error] proxy: AJP: disabled connection for (scalix.diginet.de)

access_log:
[code]213.157.16.29 - - [21/Mar/2007:12:45:35 +0100] "GET /m HTTP/1.1" 302 - "-" "Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1
.8.1.2) Gecko/20070219 Firefox/2.0.0.2"
213.157.16.29 - - [21/Mar/2007:12:45:35 +0100] "GET /m/? HTTP/1.1" 302 20 "-" "Mozilla/5.0 (Windows; U; Windows NT 5.1; de; r
v:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2"
213.157.16.29 - - [21/Mar/2007:12:45:35 +0100] "GET /m/main.do HTTP/1.1" 302 - "-" "Mozilla/5.0 (Windows; U; Windows NT 5.1;
de; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2"
213.157.16.29 - - [21/Mar/2007:12:45:35 +0100] "GET /m/login.do HTTP/1.1" 200 755 "-" "Mozilla/5.0 (Windows; U; Windows NT 5.
1; de; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2"
213.23.42.187 - - [21/Mar/2007:12:45:42 +0100] "GET /api/userinfo HTTP/1.1" 401 954 "-" "Scalix Mobile Web Client"
213.23.42.187 - - [21/Mar/2007:12:45:48 +0100] "GET /api/userinfo HTTP/1.1" 401 954 "-" "Scalix Mobile Web Client"
213.157.16.29 - - [21/Mar/2007:12:45:42 +0100] "POST /m/login.do HTTP/1.1" 200 821 "http://scalix.diginet.de/m/login.do" "Moz
illa/5.0 (Windows; U; Windows NT 5.1; de; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2"[/code]

[ScalixSupport]

Hi!

What is the content of the files /etc/opt/scalix-tomcat/connector/ajp/app-*.m.conf and
/etc/opt/scalix-tomcat/connector/ajp/instance-*.conf?

Thanks,
Subir

[k4ci]

app-scalix.m.conf:

Code: Select all

ProxyPass /m ajp://scalix.diginet.de:8009/m

instance-scalix.conf

Code: Select all

<VirtualHost scalix.diginet.de:80>
    Include /etc/opt/scalix-tomcat/connector/ajp/app-scalix.*.conf
</VirtualHost>


[ScalixSupport]

Hi!

What is the result for the command "lsof -i:8009".

Thanks,
Subir

[k4ci]

Code: Select all

COMMAND     PID   USER   FD   TYPE  DEVICE SIZE NODE NAME
httpd2-pr 18018 wwwrun   16u  IPv4 2984524       TCP scalix.diginet.de:38352->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18018 wwwrun   17u  IPv4 2985384       TCP scalix.diginet.de:32962->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18018 wwwrun   18u  IPv4 2990659       TCP scalix.diginet.de:45891->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18018 wwwrun   19u  IPv4 2992626       TCP scalix.diginet.de:45968->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18019 wwwrun   15u  IPv4 3006534       TCP scalix.diginet.de:46480->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18019 wwwrun   16u  IPv4 2984826       TCP scalix.diginet.de:38361->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18019 wwwrun   17u  IPv4 2987516       TCP scalix.diginet.de:33012->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18019 wwwrun   18u  IPv4 2992663       TCP scalix.diginet.de:51732->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18020 wwwrun   16u  IPv4 2982590       TCP scalix.diginet.de:38312->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18020 wwwrun   17u  IPv4 2984906       TCP scalix.diginet.de:32942->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18020 wwwrun   18u  IPv4 2985513       TCP scalix.diginet.de:32963->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18020 wwwrun   19u  IPv4 2990812       TCP scalix.diginet.de:45898->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18021 wwwrun   16u  IPv4 2984676       TCP scalix.diginet.de:38357->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18021 wwwrun   17u  IPv4 2985776       TCP scalix.diginet.de:32973->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18021 wwwrun   18u  IPv4 2992740       TCP scalix.diginet.de:51735->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18021 wwwrun   19u  IPv4 2997020       TCP scalix.diginet.de:44516->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18022 wwwrun   16u  IPv4 2982574       TCP scalix.diginet.de:38310->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18022 wwwrun   17u  IPv4 2984938       TCP scalix.diginet.de:32944->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18022 wwwrun   18u  IPv4 2985679       TCP scalix.diginet.de:32969->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18022 wwwrun   19u  IPv4 2990860       TCP scalix.diginet.de:45900->scalix.diginet.de:8009 (ESTABLISHED)
java      18250   root   36u  IPv4 2982575       TCP scalix.diginet.de:8009->scalix.diginet.de:38312 (ESTABLISHED)
java      18250   root   40u  IPv4 2982591       TCP scalix.diginet.de:8009->scalix.diginet.de:38336 (ESTABLISHED)
java      18250   root   42u  IPv4 2982561       TCP scalix.diginet.de:8009 (LISTEN)
java      18250   root   44u  IPv4 2982570       TCP scalix.diginet.de:8009->scalix.diginet.de:38310 (ESTABLISHED)
java      18250   root   45u  IPv4 2997021       TCP scalix.diginet.de:8009->scalix.diginet.de:53902 (ESTABLISHED)
java      18250   root   47u  IPv4 2984152       TCP scalix.diginet.de:8009->scalix.diginet.de:38348 (ESTABLISHED)
java      18250   root   50u  IPv4 2984408       TCP scalix.diginet.de:8009->scalix.diginet.de:38352 (ESTABLISHED)
java      18250   root   51u  IPv4 2984827       TCP scalix.diginet.de:8009->scalix.diginet.de:38362 (ESTABLISHED)
java      18250   root   53u  IPv4 2984715       TCP scalix.diginet.de:8009->scalix.diginet.de:38361 (ESTABLISHED)
java      18250   root   54u  IPv4 2984834       TCP scalix.diginet.de:8009->scalix.diginet.de:32942 (ESTABLISHED)
java      18250   root   59u  IPv4 2984525       TCP scalix.diginet.de:8009->scalix.diginet.de:38357 (ESTABLISHED)
java      18250   root   61u  IPv4 2984677       TCP scalix.diginet.de:8009->scalix.diginet.de:38359 (ESTABLISHED)
java      18250   root   64u  IPv4 2984907       TCP scalix.diginet.de:8009->scalix.diginet.de:32944 (ESTABLISHED)
java      18250   root   65u  IPv4 2985385       TCP scalix.diginet.de:8009->scalix.diginet.de:32963 (ESTABLISHED)
java      18250   root   67u  IPv4 3001403       TCP scalix.diginet.de:8009->scalix.diginet.de:46480 (ESTABLISHED)
java      18250   root   68u  IPv4 2984939       TCP scalix.diginet.de:8009->scalix.diginet.de:32962 (ESTABLISHED)
java      18250   root   71u  IPv4 2987536       TCP scalix.diginet.de:8009->scalix.diginet.de:56426 (ESTABLISHED)
java      18250   root   72u  IPv4 2993914       TCP scalix.diginet.de:8009->scalix.diginet.de:37948 (ESTABLISHED)
java      18250   root   73u  IPv4 2992741       TCP scalix.diginet.de:8009->scalix.diginet.de:51736 (ESTABLISHED)
java      18250   root   74u  IPv4 2985514       TCP scalix.diginet.de:8009->scalix.diginet.de:32969 (ESTABLISHED)
java      18250   root   75u  IPv4 2989515       TCP scalix.diginet.de:8009->scalix.diginet.de:45891 (ESTABLISHED)
java      18250   root   77u  IPv4 2985680       TCP scalix.diginet.de:8009->scalix.diginet.de:32972 (ESTABLISHED)
java      18250   root   78u  IPv4 2985772       TCP scalix.diginet.de:8009->scalix.diginet.de:32973 (ESTABLISHED)
java      18250   root   79u  IPv4 2988626       TCP scalix.diginet.de:8009->scalix.diginet.de:40500 (ESTABLISHED)
java      18250   root   81u  IPv4 2985777       TCP scalix.diginet.de:8009->scalix.diginet.de:33012 (ESTABLISHED)
java      18250   root   82u  IPv4 2987520       TCP scalix.diginet.de:8009->scalix.diginet.de:33014 (ESTABLISHED)
java      18250   root   83u  IPv4 2990660       TCP scalix.diginet.de:8009->scalix.diginet.de:45898 (ESTABLISHED)
java      18250   root   84u  IPv4 2990861       TCP scalix.diginet.de:8009->scalix.diginet.de:45968 (ESTABLISHED)
java      18250   root   85u  IPv4 2992627       TCP scalix.diginet.de:8009->scalix.diginet.de:51732 (ESTABLISHED)
java      18250   root   86u  IPv4 2990813       TCP scalix.diginet.de:8009->scalix.diginet.de:45900 (ESTABLISHED)
java      18250   root   87u  IPv4 2992752       TCP scalix.diginet.de:8009->scalix.diginet.de:56763 (ESTABLISHED)
java      18250   root   88u  IPv4 2993904       TCP scalix.diginet.de:8009->scalix.diginet.de:56765 (ESTABLISHED)
java      18250   root   89u  IPv4 2992664       TCP scalix.diginet.de:8009->scalix.diginet.de:51734 (ESTABLISHED)
java      18250   root   90u  IPv4 2992704       TCP scalix.diginet.de:8009->scalix.diginet.de:51735 (ESTABLISHED)
java      18250   root   92u  IPv4 3006535       TCP scalix.diginet.de:8009->scalix.diginet.de:45859 (ESTABLISHED)
java      18250   root   93u  IPv4 3010862       TCP scalix.diginet.de:8009->scalix.diginet.de:49785 (ESTABLISHED)
java      18250   root   97u  IPv4 2995546       TCP scalix.diginet.de:8009->scalix.diginet.de:44516 (ESTABLISHED)
httpd2-pr 18331 wwwrun   16u  IPv4 2984151       TCP scalix.diginet.de:38336->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18331 wwwrun   17u  IPv4 2992703       TCP scalix.diginet.de:51734->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18331 wwwrun   18u  IPv4 2993903       TCP scalix.diginet.de:56763->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18338 wwwrun   16u  IPv4 2984407       TCP scalix.diginet.de:38348->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18338 wwwrun   17u  IPv4 2987535       TCP scalix.diginet.de:33014->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18338 wwwrun   18u  IPv4 2992751       TCP scalix.diginet.de:51736->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18338 wwwrun   19u  IPv4 3011855       TCP scalix.diginet.de:49785->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18409 wwwrun   16u  IPv4 2984714       TCP scalix.diginet.de:38359->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18409 wwwrun   17u  IPv4 2989514       TCP scalix.diginet.de:40500->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18409 wwwrun   18u  IPv4 2993913       TCP scalix.diginet.de:56765->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18409 wwwrun   19u  IPv4 3010861       TCP scalix.diginet.de:45859->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18457 wwwrun   16u  IPv4 2984833       TCP scalix.diginet.de:38362->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18457 wwwrun   17u  IPv4 2985771       TCP scalix.diginet.de:32972->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18457 wwwrun   18u  IPv4 2988625       TCP scalix.diginet.de:56426->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18457 wwwrun   19u  IPv4 2995545       TCP scalix.diginet.de:37948->scalix.diginet.de:8009 (ESTABLISHED)
httpd2-pr 18457 wwwrun   20u  IPv4 3001402       TCP scalix.diginet.de:53902->scalix.diginet.de:8009 (ESTABLISHED)


[ScalixSupport]

Check that the tomcat process is running

Code: Select all

ps -ef | grep java

and you should see something like

Code: Select all

15466 pts/1    Rl     0:01 /usr/java/jre1.5.0_06/bin/java -server -Djava.net.preferIPv4Stack=true -Xms124m -Xmx124m -Dscalix.instance=/var/opt/scalix/s4 -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=/var/opt/scalix/s4/tomcat/conf/logging.properties -Djava.endorsed.dirs=/opt/scalix-tomcat/common/endorsed -classpath /usr/java/jre1.5.0_06/lib/tools.jar:/opt/scalix-tomcat/bin/bootstrap.jar:/opt/scalix-tomcat/bin/commons-logging-api.jar -Dcatalina.base=/var/opt/scalix/s4/tomcat -Dcatalina.home=/opt/scalix-tomcat -Djava.io.tmpdir=/var/opt/scalix/s4/tomcat/temp org.apache.catalina.startup.Bootstrap start

Take the process ID of that process and run

Code: Select all

lsof -p XXXX | grep IPv4

This should give you output like this

Code: Select all

[root@subir-rhel4 ~]# lsof -i:8009 | grep 15466
java    15466   root   36u  IPv4 104178       TCP subir-rhel4.scalix.co.in:8009 (LISTEN)

Alternatively, you may have selinux configured ( this is documented in the release notes to be disabled). Check /etc/selinux/config and make sure that the following line is set

Code: Select all

SELINUX=disabled

You will need to reboot your machine if you make a change to this file.

Thanks,
Subir