Scalix Forums

I was trying to access the Mobile Client on my Windows Mobile 5 Smartphone (Cingular 2125).

I enter the URL: https://mymailserver.mydomain.com/m/. When I enter my username and password, I get an error screen with the message:

An error occurred: full folder sync failed (M00005)

I also tried accessing the mobile client via a web browser on my laptop and received the same error.

Has anyone seen this before? Any ideas on what might be the cause? Where should I started looking?

[edit]
Posted pre-maturely... found this thread in the RC Feedback forum.

http://www.scalix.com/community/viewtop ... torder=asc

I moved all messages in my inbox to a new folder and was able to open the mobile web client successfully. I'm going to try an isolate the message and post it to bugzilla.

hi, i faced the same problem with u too.
An error occurred: full folder sync failed (M00005)
after i ove all inbox message to other local folder inbox, i m able to access mobile web.
But i got over 2000+ msg in my inbox, i m not sure which one cause problem.
how about you,do u have nay final solutions?

pibarrola wrote:I moved all messages in my inbox to a new folder and was able to open the mobile web client successfully. I'm going to try an isolate the message and post it to bugzilla.

what version of scalix is this?

Florian.

the version is 11.1.0.51

florian wrote:what version of scalix is this?

Florian.

i also got this type of problem...
when i try to using https://XXX.com.my/m
the error will come out.
but i using https://XXX.com.my/webmail
is ok
how come ?

i already know the answer
check the email
some of the mail contain chinese word
then conflict with your mobile.
delete the mail , the problem settle