An error occurred: full folder sync failed (M00005)

[pibarrola]

I was trying to access the Mobile Client on my Windows Mobile 5 Smartphone (Cingular 2125).

I enter the URL: https://mymailserver.mydomain.com/m/. When I enter my username and password, I get an error screen with the message:

An error occurred: full folder sync failed (M00005)

I also tried accessing the mobile client via a web browser on my laptop and received the same error.

Has anyone seen this before? Any ideas on what might be the cause? Where should I started looking?

[edit]
Posted pre-maturely... found this thread in the RC Feedback forum.

http://www.scalix.com/community/viewtop ... torder=asc

[pibarrola]

I moved all messages in my inbox to a new folder and was able to open the mobile web client successfully. I'm going to try an isolate the message and post it to bugzilla.

[melvinong1]

hi, i faced the same problem with u too.
An error occurred: full folder sync failed (M00005)
after i ove all inbox message to other local folder inbox, i m able to access mobile web.
But i got over 2000+ msg in my inbox, i m not sure which one cause problem.
how about you,do u have nay final solutions?

I moved all messages in my inbox to a new folder and was able to open the mobile web client successfully. I'm going to try an isolate the message and post it to bugzilla.

[florian]

what version of scalix is this?

Florian.

[melvinong1]

the version is 11.1.0.51

what version of scalix is this?

Florian.

[ngyc]

i also got this type of problem...
when i try to using https://XXX.com.my/m
the error will come out.
but i using https://XXX.com.my/webmail
is ok
how come ?

[ngyc]

i already know the answer
check the email
some of the mail contain chinese word
then conflict with your mobile.
delete the mail , the problem settle