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Reordering of Recipient Email Addresses
Posted: Fri Oct 05, 2007 12:20 am
by jeffp
When emails are sent through our system, the recipient email addresses are automatically reordered to alphabetical order. Has anyone seen this problem before?
For example, an email sent with the To: line reading as follows (To: emailC, emailB, emailA) will arrive on our internal system and external systems as follows (To: emailA, emailB, emailC).
Thanks.
Posted: Fri Oct 05, 2007 1:30 pm
by LHD-Tech
I am not quiet sure i understand you.
In your inbox the emails are showing up in alphabetical order? Is it a filtered view?
If that is the case, look under the word Inbox. you should see "arranged by: To". If you want it to be arranged by date, right click that grey bar and select date.
If that is not the case, can you explain it a little better.
-James-
Posted: Fri Oct 05, 2007 1:37 pm
by jeffp
James,
Sorry for the confusion. Hopefully this helps.
Its not an inbox problem. Its a problem with each specific email. The ordering of the actual email addresses in the recipient line of each individual email are reordered alphabetically when sent through the system.
If I send an email as follows:
TO: emailC, emailB, emailA
It will appear to the recipients as having been sent as follows:
TO: emailA, emailB, emailC
The addresses themselves are reordered to conform to alphabetical ordering within the TO line. It only happens when emails are sent from the Scalix system. For example, gmail and other programs receive the recipient list in alphabetical order as well. But for incoming emails from other systems (gmail, etc.), the recipient ordering is maintained as the sender had intended.
Its a very annoying for our organization because we work with customers who care about this sort of thing (whether or not they should).
Thanks for the help!
Posted: Fri Oct 05, 2007 3:59 pm
by LHD-Tech
Is someone feeling a little down and they need to feel better by seeing that thier name is first on the list? Kidding.
I did just notice that my system does this also. Interesting, I never noticed that it did that. Well, i was trying to help, but i dont know how to fix this. Sorry.
Good luck,
-James-