omscan: Unable to read requested data from a serialised file

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alfista
Posts: 94
Joined: Sat Oct 22, 2005 10:32 am

omscan: Unable to read requested data from a serialised file

Postby alfista » Thu Jun 07, 2007 11:12 pm

I'm getting this error when running omscan. According to google, its pretty rare. Any ideas how I should go about fixing the mailbox error?

[root@mail ~]# omscan -vfx -U "Joe User"
omscan running on 06.07.07 at 23:06:56.
Host computer : mail.joeuser.com.
Fix mode requested.

Last omscan tool run on 06.07.07 at 22:29:59; duration 2 minute(s).
Previous server cycle run on 06.05.07 at 22:45:04; duration 58 minute(s).
Current server cycle not started; service reset or delayed.


Extra check option requested.
Passive scan option requested.

Scanning file/dir links .... done.

CAUTION: Scanning of message store has started.
Mounted file/dir links must be maintained during the scan.
VxFS file system must not be reorganized - see omscan(1M).

Checking/Scanning user trays ....Max Rogers-Grazado / mail, lunawire/CN=Rogers-Grazado, Max
^[[6~

omscan : [OM 4951]
A serious error has occurred. Please see the log files.
Event logged on 06.07.07 at 23:08:42.
Owner/Context Info : ~/user/g00003g
Additional error info:
omscan : [OM 28871] Unable to read requested data from a serialised file.


alfista
Posts: 94
Joined: Sat Oct 22, 2005 10:32 am

Postby alfista » Fri Jun 08, 2007 9:14 am

I think I solved my own problem.

I decided to delete the user using 'omdelent' which worked partially. I was unable to recreate the user in sac, and so I tried using omdelu on the username. I received errors similar to the ones I was receiving in omscan. I went to delete the offending directory on the file system and noticed that it was somehow owned by root. I set its ownership to 'scalix' and it seems to be working ok.


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