Can't send email at all

[cedross]

I am running Scalix 11.04 on RedHat Enterprise 4 and up until yesterday everything was working fine. I am new to Scalix and not sure where to start the troubleshooting procedure. Here is the contents of my /var/log/maillog file:


May 31 20:06:12 scalix sendmail[20844]: l5106CrP020844: Milter (milter-amavis): local socket name /var/amavis/amavisd-milter.sock unsafe
May 31 20:06:12 scalix sendmail[20844]: l5106CrP020844: Milter (milter-amavis): to error state
May 31 20:06:12 scalix sendmail[20844]: l5106CrP020844: Milter: initialization failed, temp failing commands
May 31 20:06:13 scalix sendmail[20845]: l5106D37020845: Milter (milter-amavis): local socket name /var/amavis/amavisd-milter.sock unsafe
May 31 20:06:13 scalix sendmail[20845]: l5106D37020845: Milter (milter-amavis): to error state
May 31 20:06:13 scalix sendmail[20845]: l5106D37020845: Milter: initialization failed, temp failing commands
May 31 20:06:40 scalix sendmail[20855]: l5106eJw020855: Milter (milter-amavis): local socket name /var/amavis/amavisd-milter.sock unsafe
May 31 20:06:40 scalix sendmail[20855]: l5106eJw020855: Milter (milter-amavis): to error state
May 31 20:06:40 scalix sendmail[20855]: l5106eJw020855: Milter: initialization failed, temp failing commands
May 31 20:06:49 scalix sendmail[20856]: l5106nJP020856: Milter (milter-amavis): local socket name /var/amavis/amavisd-milter.sock unsafe
May 31 20:06:49 scalix sendmail[20856]: l5106nJP020856: Milter (milter-amavis): to error state
May 31 20:06:49 scalix sendmail[20856]: l5106nJP020856: Milter: initialization failed, temp failing commands
May 31 20:06:50 scalix sendmail[20857]: l5106oTm020857: Milter (milter-amavis): local socket name /var/amavis/amavisd-milter.sock unsafe
May 31 20:06:50 scalix sendmail[20857]: l5106oTm020857: Milter (milter-amavis): to error state
May 31 20:06:50 scalix sendmail[20857]: l5106oTm020857: Milter: initialization failed, temp failing commands


Can anyone shed some light as to where I should start in order to fix my problem?

cedross

[ScalixSupport]

Hi Cedross!

Please reply to us with the result of the command:
omstat -s
omstat -a
lsof -i:25
lsof -i:8009
ps ax | grep tomcat

Check if you get any error in /var/opt/scalix/??/s/logs/fatal.

Thanks,
Subir

[cedross]

It is solved. I had to have amavisd disabled in sendmail. Once that was done the system was back to normal.

cedross

[Baba Tosh]

Hi there,

I am fairly new to scalix and linux, please I have installed scalix 11.04 on SLES9
and I am experiencing a similar problem mentioned earlier on.
......................................................................................................................

I have applied these commands and here are the results -
omstat -s
omstat -a
lsof -i:25
lsof -i:8009
ps ax | grep tomcat

tkfc:~ # omstat -s
Service Router Started 17:59:35 0
Local Delivery Started 17:59:35 0
Internet Mail Gateway Started 17:59:35 0
Local Client Interface Enabled 06.14.07 0
Remote Client Interface Enabled 06.14.07 1
Test Server Started 17:59:35 0
Request Server Started 17:59:35 0
Print Server Started 17:59:35 0
Bulletin Board Server Started 17:59:35 0
Background Search Service Started 17:59:35 0
CDA Server Started 17:59:35 0
POP3 interface Started 17:59:35 0
Omscan Server Started 17:59:36 0
Archiver Started 17:59:36 0
tkfc:~ # omstat -a
PC Monitor Started NON-STOP 0
Directory Relay Server Started 17:59:32
Notification Server Started 17:59:32 0
Shared memory daemon Started NON-STOP
Notification Monitor Started NON-STOP
Session Monitor Started NON-STOP
Indexer Started NON-STOP
Stats Daemon Started NON-STOP
Container Access Monitor Started NON-STOP
Item Structure Server Stopped 06.14.07
Database Monitor Started 17:59:32
Licence Monitor Daemon Started NON-STOP
LDAP Daemon Started 17:59:32
Queue Manager Started NON-STOP
Item Delete Daemon Started NON-STOP
IMAP Server Daemon Started 17:59:32
SMTP Relay Started 17:59:32
Mime Browser Controller Started 17:59:32
Event Server Started 17:59:32
tkfc:~ # isof -i:25
bash: isof: command not found
tkfc:~ # Isof -i:25
bash: Isof: command not found
tkfc:~ # lsof -i:25
COMMAND PID USER FD TYPE DEVICE SIZE NODE NAME
sendmail 5882 root 4u IPv4 11198 TCP localhost:smtp (LISTEN)
omsmtpd 6244 root 4u IPv4 11934 TCP tkfc.site:smtp (LISTEN)
tkfc:~ # lsof -i:8009
COMMAND PID USER FD TYPE DEVICE SIZE NODE NAME
java 3896 root 33u IPv4 12093 TCP tkfc.site:8009 (LISTEN)
java 3896 root 34u IPv4 18157 TCP tkfc.site:8009->tkfc.site:331
21 (ESTABLISHED)
java 3896 root 36u IPv4 20612 TCP tkfc.site:8009->tkfc.site:333
06 (ESTABLISHED)
java 3896 root 37u IPv4 20917 TCP tkfc.site:8009->tkfc.site:333
40 (ESTABLISHED)
java 3896 root 38u IPv4 18205 TCP tkfc.site:8009->tkfc.site:331
80 (ESTABLISHED)
java 3896 root 39u IPv4 19504 TCP tkfc.site:8009->tkfc.site:332
55 (ESTABLISHED)
java 3896 root 40u IPv4 21184 TCP tkfc.site:8009->tkfc.site:334
04 (ESTABLISHED)
java 3896 root 52u IPv4 20443 TCP tkfc.site:8009->tkfc.site:332
89 (ESTABLISHED)
java 3896 root 53u IPv4 18104 TCP tkfc.site:8009->tkfc.site:331 20 (ESTABLISHED)
java 3896 root 55u IPv4 21064 TCP tkfc.site:8009->tkfc.site:333 71 (ESTABLISHED)
httpd2-pr 6011 wwwrun 10u IPv4 18204 TCP tkfc.site:33121->tkfc.site:80 09 (ESTABLISHED)
httpd2-pr 6012 wwwrun 10u IPv4 18156 TCP tkfc.site:33120->tkfc.site:80 09 (ESTABLISHED)
httpd2-pr 6013 wwwrun 10u IPv4 19503 TCP tkfc.site:33180->tkfc.site:80 09 (ESTABLISHED)
httpd2-pr 6014 wwwrun 10u IPv4 21183 TCP tkfc.site:33371->tkfc.site:80 09 (ESTABLISHED)
httpd2-pr 6015 wwwrun 10u IPv4 20916 TCP tkfc.site:33306->tkfc.site:80 09 (ESTABLISHED)
httpd2-pr 6215 wwwrun 10u IPv4 21063 TCP tkfc.site:33340->tkfc.site:80 09 (ESTABLISHED)
httpd2-pr 6790 wwwrun 10u IPv4 20611 TCP tkfc.site:33289->tkfc.site:80 09 (ESTABLISHED)
httpd2-pr 6806 wwwrun 10u IPv4 20442 TCP tkfc.site:33255->tkfc.site:80 09 (ESTABLISHED)
httpd2-pr 6816 wwwrun 10u IPv4 21357 TCP tkfc.site:33404->tkfc.site:80 09 (ESTABLISHED)
tkfc:~ # ps ax | grep tomcat
3896 ? Sl 1:37 /usr/java/jre1.5.0_06/bin/java -server -Djava.net.pre .instance=/var/opt/scalix/tc -Djava.util.logging.manager=org.apache.juli.ClassLo le=/var/opt/scalix/tc/tomcat/conf/logging.properties -Djava.endorsed.dirs=/opt/s /java/jre1.5.0_06/lib/tools.jar:/opt/scalix-tomcat/bin/bootstrap.jar:/opt/scalix na.base=/var/opt/scalix/tc/tomcat -Dcatalina.home=/opt/scalix-tomcat -Djava.io.t che.catalina.startup.Bootstrap start
7432 pts/3 S+ 0:00 grep tomcat
......................................................................................................

And here is an outline of what was displayed in the /var/opt/scalix/??/s/logs/fatal.

- SERIOUS ERROR Administration(ommodu ) Thu Jun 14 20:04:01 2007
[OM 8047] Cannot contact Session Monitor Daemon
Pid of logging process: 30697
Current errno value: 2

Please advise

Thanx