Issue sending to Comcast
Posted: Thu Apr 12, 2007 12:24 pm
by RickC
Hi,
We are having issues sending mail to comcast - we get an error "trace report' and nothing else sent the user as the error.
Has anyone else seen this?
Thanks
Posted: Thu Apr 12, 2007 1:32 pm
by Shredder
You might want to try doing the email conversation manually. Sometimes you get more out of it.
Telnet to port 25 of the comcast mailserver
type:
Code: Select all
HELO yourdomain.com
Mail From: user@yourdomain.com
Rcpt To: user@comcast.com
Data
Subject: Test Message
This is a test
.
quitThat will create a test message and send it to the
user@comcast.com email address.
Hopefully yoiu might get more of an error message from it.
Shredder
Posted: Thu Apr 12, 2007 1:52 pm
by RickC
Thank you for the suggestion.
I had tried this first, and was unable to establish a connection.
After looking through the logs on another mail server, I discovered my domain was blacklisted at Comcast.
It seems the error message sent to a user could be more informative, rather than the "trace report" error they got, which is puzzling to say the least.