Message not processing by INTERNET MAIL QUEUE

[PrisonMind]

hi together,

i have 6 emails which not processing via internet mail queue (gateway)

i can´t find errors

Code: Select all

omshowlog -p 120 -s unix

i set the debug level to 5 for Internet Mail Gateway


i have restart the services,
i have install the newest the scalix version 11.4.6.

the emails stuck in the unix queue.

it´s only possible to delete the messages? or can i send this messages wants again?

[mikethebike]

PM

check the message contents using omqdump. Note the timestamp, then have a look at the fatal log, the event log may have already wrapped.

Mick

[PrisonMind]

thanks mick for tip..

i can't find anything about around this time.
only of this type but for other user.

ERROR IMAP Server Da(IMAP Server Pr) Sun Jan 24 04:24:39 2010
[SYS 2] No such file or directory
File Name: /var/opt/scalix/c1/s/data/00000al/01p1ktu

its possible to send this messages again? and see again what's going on?
because in the time of the "error" the debug level for the internet gateway was "only" 3.
now i have change this to 7.

[mikethebike]

PM,
are they inbound or outbound mails?
If they are outbound, have you turned off sendmail (or whatever MTA is the next hop)? If they are outbound, you can move them back to the router using omqdump and check what happens.
Are other mails still be processed on the gateway? Check for the unix.in and unix.out processes.

Mick

[PrisonMind]

they are outbound
i have restart sendmail, same problem.

can you give me a little howto for move the msg's via omqdump?

[mikethebike]

PM,

after loading omqdump, same password as omcontain, you need to open the internet queue, get the message (g), then move (m)to new queue (router).
You will not the temporary handles created much like omcontain when you start opening or getting messages from queues.

Mick