Container/Folder Problems
Posted: Fri Nov 13, 2009 8:00 am
Hi,
i discovered a problem with a user some time ago.
Suddenly he is not able to move Mails from INBOX into other folders.
I first thought this was IMAP cache related, but deleting the cache did not solve the issue.
When the user closes his Outlook, the mail is completely gone and i can see the folder where the mail was moved to as a duplicate subfolder within the target folder.
I will try do completely delete the user and import all folders again tonight.
any further ideas?
i discovered a problem with a user some time ago.
Suddenly he is not able to move Mails from INBOX into other folders.
I first thought this was IMAP cache related, but deleting the cache did not solve the issue.
When the user closes his Outlook, the mail is completely gone and i can see the folder where the mail was moved to as a duplicate subfolder within the target folder.
Code: Select all
WARNING Remote Client (U/I Access ) 13.11.09 12:40:29
[OM 3433] The open container reference provided is invalid.
User Name: ....
Last Msg Subject: ...
Last Msg Sender:...
Last Msg Id: ....
Last Folder: Pape
Last Ct RecNo: 587
-> sfl_FreeBlock
<- sfl_FreeBlock
<- /build/11.4.4/src/lib/ombase/sfl/sfl_Blcked.c:1391[100,28876]
<- /build/11.4.4/src/lib/ombase/sfl/sfl_Blcked.c:1697[100,28876]
-> sfl_DetachOpenItem
<- sfl_DetachOpenItem
-> sfl_CloseItem
-> im_UnlinkItem
-> im_ItemRef2FName
<- im_ItemRef2FName
<- im_UnlinkItem
<- sfl_CloseItem
<- ct_DetachCtner
-> ct_CloseCtner 3006
<- /build/11.4.4/src/lib/ct/ct_octner.c:85[3,3433]
<- /build/11.4.4/src/lib/ual/ual_cpyitm.c:2111[3,3433]
ERROR Administration(Scalix Admin C) 13.11.09 12:49:15
[SYS 2] Datei oder Verzeichnis nicht gefunden
Current errno value: 2
<- /build/11.4.4/src/lib/ombase/os/os_stat.c:58[1,2]
I will try do completely delete the user and import all folders again tonight.
any further ideas?