New User Not Receiving Email

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gpatton

New User Not Receiving Email

Postby gpatton » Fri Oct 17, 2008 11:53 am

All other users except this one can send and receive email

I deleted a user with CLI because I could not delete with SAC and recreated the account. Now the account is there and I can login to webmail and send but I can not receive any mail. I get NDR

Message could not be delivered to the following recipient:

user@ourdomain.com

because: Recipient name not found at destination

Final-Recipient: rfc822;user@ourdomain.com
Action: failed
Status: 5.1.1
x-scalix-Reason-Code: 100

Local Delivery log in SAC Shows

WARNING Local Delivery(Local Delivery) 10.17.08 07:59:10
[OM 7742] Non-Delivery Notification for Our User/mail10 has been discarded.
Last Msg Subject: Quote # A2214
Last Msg Sender: Our User/mail10
Last Msg Id: 003201c93060(036)8d26be50(036)6500a8c0(a)Ourdomain.com
Last Msg DirectRef: 000105c25e73f8d3

schmoe90
Scalix
Scalix
Posts: 900
Joined: Mon May 07, 2007 11:51 am

Postby schmoe90 » Fri Oct 17, 2008 1:26 pm

If Local Delivery is bouncing it, restart Local Delivery to make sure it's looking at the latest system directory.

gpatton

Postby gpatton » Fri Oct 17, 2008 1:39 pm

That did it. Thanks


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