Issue sending to Comcast

[RickC]

Hi,

We are having issues sending mail to comcast - we get an error "trace report' and nothing else sent the user as the error.

Has anyone else seen this?

Thanks

[Shredder]

You might want to try doing the email conversation manually. Sometimes you get more out of it.

Telnet to port 25 of the comcast mailserver

type:

Code: Select all

HELO yourdomain.com
Mail From: user@yourdomain.com
Rcpt To: user@comcast.com
Data
Subject: Test Message
This is a test

.
quit

That will create a test message and send it to the user@comcast.com email address.

Hopefully yoiu might get more of an error message from it.

Shredder

[RickC]

Thank you for the suggestion.

I had tried this first, and was unable to establish a connection.

After looking through the logs on another mail server, I discovered my domain was blacklisted at Comcast.

It seems the error message sent to a user could be more informative, rather than the "trace report" error they got, which is puzzling to say the least.