Failed to locate or retrieve information in LDAP for id [..]

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DBGTMaster
Posts: 15
Joined: Wed Oct 11, 2006 9:47 am

Failed to locate or retrieve information in LDAP for id [..]

Postby DBGTMaster » Wed Dec 19, 2007 11:37 am

Hello,

I will synchronisation from openLdap to Scalix. He add and delete groups and users, but the omldapsync tool does not add users to a group.
Thats the error:

2007-12-19 16:29:56 ERROR: failed to run omldapagent
Enter CAA Password: --------> Sending SOAP Request to Ubermanager@http://thomas.tom.local/caa/ for method:AddMembersToGroup
--------> Received SOAP Response from Ubermanager@http://thomas.tom.local/caa/
error: Response contains failure report
>>>>>>>>SOAP Request
SOAP part:
<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Header/>
<SOAP-ENV:Body>
<scalix-caa:CAARequestMessage xmlns:scalix-caa="http://www.scalix.com/caa">
<ServiceType>scalix.res</ServiceType>
<Credentials id="12345">
<Identity name="sxadmin" passwd="xxxxxxxx"/>
</Credentials>
<FunctionName>AddMembersToGroup</FunctionName>
<AddMembersToGroupParameters id="d95aa60e-4262-102c-885b-73a420b8fb8d">
<member fa="uid=thomas,ou=users,dc=entwicklung,dc=sin"/>
</AddMembersToGroupParameters>
</scalix-caa:CAARequestMessage>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
>>>>>>>>SOAP Response
SOAP part:
<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Body>
<SOAP-ENV:Fault>
<faultcode>SOAP-ENV:Server</faultcode>
<faultstring>CAA Service Error</faultstring>
<detail>
<scalix-caa:fault-details xmlns:scalix-caa="http://www.scalix.com/caa">
<message>Failed to obtain CN, MailNode for all the members in the Request SOAP Document from LDAP server thomas.tom.local</message>
<errorcode>UM-1019</errorcode>
</scalix-caa:fault-details>
</detail>
</SOAP-ENV:Fault>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
0 entries passed
1 entries failed
0 entries warned
2007-12-19 16:29:58 ERROR: failed to run omldapagent
Enter CAA Password: --------> Sending SOAP Request to Ubermanager@http://thomas.tom.local/caa/ for method:AddMembersToGroup
--------> Received SOAP Response from Ubermanager@http://thomas.tom.local/caa/
error: Response contains failure report
>>>>>>>>SOAP Request
SOAP part:
<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Header/>
<SOAP-ENV:Body>
<scalix-caa:CAARequestMessage xmlns:scalix-caa="http://www.scalix.com/caa">
<ServiceType>scalix.res</ServiceType>
<Credentials id="12345">
<Identity name="sxadmin" passwd="xxxxxxxx"/>
</Credentials>
<FunctionName>AddMembersToGroup</FunctionName>
<AddMembersToGroupParameters id="db39b5e4-425f-102c-8859-73a420b8fb8d">
<member fa="uid=thomas,ou=users,dc=entwicklung,dc=sin"/>
</AddMembersToGroupParameters>
</scalix-caa:CAARequestMessage>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
>>>>>>>>SOAP Response
SOAP part:
<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Body>
<SOAP-ENV:Fault>
<faultcode>SOAP-ENV:Server</faultcode>
<faultstring>CAA Service Error</faultstring>
<detail>
<scalix-caa:fault-details xmlns:scalix-caa="http://www.scalix.com/caa">
<message>Failed to locate or retrieve information in LDAP for id db39b5e4-425f-102c-8859-73a420b8fb8d</message>
<errorcode>UM-1015</errorcode>
</scalix-caa:fault-details>
</detail>
</SOAP-ENV:Fault>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>


Please help me, thanks :-)

DBGTMaster
Posts: 15
Joined: Wed Oct 11, 2006 9:47 am

Postby DBGTMaster » Thu Dec 20, 2007 3:41 am

I use SuSE Linux Enterprise Server 10 SP1 and Scalix 11.2


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