Scalix Forums

Hi,

I've just create a user with a diacritic (cedilla under the c, the guy is French ). But Scalix replaced the character with a question mark (?).

Now the problem is that I can not access the information for this user, and I cannot even delete his account (Scalix returns that it could not delete it).

Any idea?

Thanks

Use another attribute to delete the user. Use "omsearch -m @all-attr@ -s|grep -i <username>" to find more attributes. You just need to identify the user uniquely.

Kev.

Hi,

if all else fails:

omsearch -d userlist -t h -e s=*/g=<givenname> -m s/g/ul-uxid

you can then use:

omdelu -U <ul-uxid>

Mick

Thanks a lot for the info. unfortunately, I do not have access to the console of teh server, just the SAC page... Asked the provider, but so far no answer.

Any other idea?

Thanks

This is going to be hard without shell access. The command-line utilities are the definitive commands - SAC is merely an abstraction layer on top of that. It is possible you ran into an issue with SAC/CAA itself.

You can try to construct a SOAP command that will do this for you and send it to /caa on the server, but you may not have access to it, and it may be that the issue is in CAA and not SAC. And it's not that easy to do, unless you have lots of experience (which I do not).

I would still try to get command-line access.