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Encoding error in calender

Posted: Wed Oct 17, 2007 9:06 am
by tdeklein
Hi,
I am posting this in the Server Form although it is a problem expirienced while using Outlook as well as SWA, so I belive this is a server-issue. Please move this as you see fit

Since Update to Scalix 11.2 we have the following problem:

User A makes his calender visable with the standardrole "Prüfer" (reviewer in english?). When a user accesses the calendar he sees an errormessage "Fehler beim Lesen von Daten aus einem Kalenderelement: " ("Error while reading data from calendarobject: ") followed by some specialcharacters. User clicks okay and can now see the calendar and work with. The errormessage only appears for the first access. But unbeknown to him some calendar-entries are not displayed. User A can see these entries in his calendar and does not get the errormessage.

The only hint on what causes the problem I found was this direcref in an ualtrace 8:

> omdref 000d30fb0e95762d
USER FOLDER: Vorname Nachname / wartung/CN=Nachname, Vorname
FILING AREA: User 140 Filing Tray : RecNo : ItemNo
FOLDER: }sXmSGcAT{ 100 9683 #MAPI Root Folders : 10 : 7094305
FOLDER: MAPI Views : 2 : 7094307
MESSAGE: Tages-/Wochen-/Monatsansicht : 1 : 7094315

I was hoping to find out which calendar-entry causes the problem. As far as I understand this only tells me that the problem arises while the client gets a listview of the calendar.

mime.browse -m 000d30fb0e95762d
Date: Mon, 15 Oct 2007 16:25:50 +0200
Message-ID: <H00001c6006c402b.1192458350.contact.benninghoven.com@MHS>
X-Scalix-Class: IPM.Microsoft.FolderDesign.NamedView
MIME-Version: 1.0
Subject: Tages-/Wochen-/Monatsansicht
Content-Type: text/plain;
charset="us-ascii"

seems to indicate that the listview is supposed to contain only us-ascii but it contains several iso-8859-1 diacritical charakters (öäü).

This is as far as I figured it out by myself. I think the "listview message" needs to declare the correct character-set, but I don't know how to accomplish this.
Any help?

Posted: Mon Oct 22, 2007 4:48 pm
by charon
Same Problem occured here today.

any hints?

Posted: Wed Jan 02, 2008 5:05 pm
by charon
*bump*

it happened again

Posted: Wed Jan 02, 2008 5:18 pm
by techsharp
Try this thread: viewtopic.php?t=6342&highlight=calender+calendar+error

I had the same problem with users seeing the error message followed by ascii characters when clicking on a public calendar. It was due to a corrupt meeting.

I went in through omcontain on a temp server and narrowed down the corrupt meeting and deleted it and it went away.

It is a pain and can be a long process due to finding the one corrupt meeting.

If you do use omcontain I recommend using it on a temp server as it can easily destroy mailbox's.

As far as users not seeing the Calendar items - seems like something else is going on there as well, not to sure about that.