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Changing the "reply-to" default

Posted: Mon Oct 01, 2007 3:30 pm
by KKJensen
Hi there,

We're migrating domains from company.com to company.aero because, basically, the boss said to...

Now when we're sending emails the default "reply-to" that everyone sees on our emails is company.com instead of company.aero. I have both domains added to the server and everyone has an email address with each. Everything works fine internally but when people are hitting reply from outside the email gets sent to the old hosted email server with all it's problems and faults.

<b>How do I change the default "reply-to" address to match our new domain?</b> I've already bumped all users' company.aero alias higher on the list than the company.com addresses but we're still seeing users get their emails routed to company.com.

Many thanks in advance!!!

Posted: Mon Oct 01, 2007 6:10 pm
by jaime.pinto
Bump the new domain up on the list of domains as well.

Posted: Mon Oct 01, 2007 11:57 pm
by chris
Hi KKJensen,

what client are you using? If it's SWA, then the reply-to address is actually saved initially when the user logs on and his/her settings are created.

See http://bugzilla.scalix.com/show_bug.cgi?id=15343 for more detail.

The simplest work-around is to set swa.allusers.allowFromReplyToModification in swa.properties is to true and restart tomcat. Then each user needs to go in and change his/her settings once.

It can probably be scripted for a large number of users, but it's not trivial.

Chris

Posted: Tue Jan 27, 2009 1:05 pm
by Mouseclone
I know that this is an old topic, but why has there not been an implementation into SAC for this. Just a check box or even the ability for an Admin to override the reply-to address?

Posted: Tue Jan 27, 2009 3:06 pm
by Valerion
This is purely a client-side thing, there's no server-side commands to change it, so adding it to SAC will be hard to do. SAC never enters a mailbox, it just edits the properties around it. The changing of mailbox data is left to the clients to manage.