Forwarding Rules for Bulletin Boards

[IgnoranceIsBliss]

I'm trying to create a forwarding rule for a bulletin board with an attached email address. Basically, I want to take the existing email and send copies to multiple people across the organization.

I've seen how you can use sxaa for user rules, but there's nothing out there for bb rules. Do I have to create a USER account, then re-direct the messages to the various accounts that require it? Or is there a way I can make the forwarding rules work for the bulletin board?

[jaime.pinto]

Go in sac, create a group and include all the people you want to have as recipients of those emails. This assumes they are either Scalix users (premium/standard) or internet users within the scalix system.
Then create a rule to redirect the incoming email to a particular user to that group (you may use sxaa for this). Or you may remove the user and name the group the same as the user was, therefore eliminating the need for the redirect.

forwarding rule for a bulletin board with an attached email address

none of this makes sense.

[IgnoranceIsBliss]

To give you more info...

We have public folders in Outlook (bulletin boards) that have email addresses. They are configured using 'omaddbb' and 'omaddent'.

There are public folders for deparments and for certain projects. When an email arrives for a department or a project, what I'd like to do is make sure that the members of that project team or department also recieve the email, as some departments aren't making use of the shared folders properly.

So you are saying I need to create a user to do this correctly - so rather than the customer mailing the address of the shared folder, they instead email this dummy user, and that account re-directs the email to both the people in the department and the public folder itself?

[jaime.pinto]

There are a few ways to accomplish the same end result in scalix, but this seems to be the most logical and easiest to be understood by anyone else looking at your system for the first time.

[IgnoranceIsBliss]

OK - so then I'm guessing in this case that there is no way in Scalix to...

a) Send an email to every member of a user group, and
b) Create message rules for public folders

or at least no EASY way, without doing some very serious fiddling.

Could you explain the steps involved in your first suggestion? I can follow the basics, but when you get to the stage where you ' delete the user and change the name of the group ', I'm a little bit confused.

Can you actually deliver mail to a GROUP, rather than an individual, and your trick is to create message delivery rules while the object is a user and then replace it with the group, so that that it goes to all the people in the group while still taking advantage of the forwarding rules?

If so, are there any planned updates to just make sxaa work properly on groups?

[jaime.pinto]

You CAN send emails to members of a group, but apparently not create rules for public folders, as alluded in other posts (this one for example viewtopic.php?t=8678&highlight=sxaa). Also, you can't have folders for groups.

But most likely it is not that difficult to do exactly what you want just by using the proper arguments to sxaa (I don't use sxaa that much).

./sxaa --user <user> --redirect <group name> --retain
Run sxaa with no arguments or options to see the full help or check
http://downloads.scalix.com/ark/sxaa.readme

In your case, you can create an *user* with name <department_user@domain.com>, as well as create a *group* with all member of the department called <hidden_dept_group@domain.com>.

This way you can "share" the <department_user> Mailboxes (Inbox, Sent Mail, Calendar, etc) and make then available as a public folder. In fact, you could just as well edit the permissions or delegate privileges from <department_user> to other users.

The net effect is that any emails send to <department_user> will automatically be filed in that user's Inbox as well as sent to everyone in the <hidden_dept_group>. Well behaved users can look at the "shared folder", as you intended originally. No so well behaved get included in the group and get the reminder in their inboxes.