Scalix Forums

I installed Scalix 11.0.4-GA and am using it with the outlook connector.

I used the omaddu command to set up two “testâ€

Having the SMTP server partially aborted is not good.

Do an omoff -d0 -w smtp
You might get an error here. That is OK.
Do omreset -o off smtp
omon smtp

Check if working properly.

This is why outgoing mail is not working.

As for not receiving mail, do you have MX records set up? Is the machine directly on the internet or behind a firewall? If it is behind a firewall, make sure you port forward port 25 to the scalix server.

For editing and creating users, it is way easier to use SAC to do it.

Shredder

Thanks for a quick reply
Concerning:

Shredder wrote:Do an omoff -d0 -w smtp
You might get an error here. That is OK.
Do omreset -o off smtp
omon smtp

I tried:
root@sb1 [/etc]# omoff -d0 -w smtp
omoff : [OM 4901] Sub-system not installed: 'smtp'
No subsystems shut down.
root@sb1 [/etc]# omreset -o off smtp
omsetsvc : [OM 4903] No such subsystem

root@sb1 [/etc]# omon smtp
omon : [OM 4901] Sub-system not installed: 'smtp'
No subsystems started.
root@sb1 [/etc]#

Concerning MX records, how do I set those up?

Concerning firewall, I am able to telnet from outside to ports 25, 110, and 143, and they all show scalix versions. I did notice that for some reason exim (a mail client before scalix) was running on port 25. I disabled it, and reloaded scalix, and now I am able to receive mail from the outside.

However, I am still unable to send mail to the outside. The "partially aborted" smtp relay, after I reloaded scalix, now reads as "started":

Oops. That was my fault. It should have been smtpd not smtp. Sorry

Since it is all running fine from that, lets look into the log files.

If you are able to receive mail, then MX entries have been set up.

Can you post relevant parts from the /var/log/maillog or /var/log/mail.info file?

Shredder

I did a tail -f /var/log/maillog, and then sent out a reply to an email from the outside.

No new lines appeared in /var/log/maillog
And no email (waiting 6 mintues now) appeared on the outside mailbox...

Note: there is no /var/log/mail.info on my machine...

Did you make any changes to your sendmail config file? Can you grep -i for scalix in the sendmail.cf file?

Thanks,
Shredder

I haven't manually modified the sendmail.cf

However, grep shows some stuff:

OK. That's good.

Is sendmail actually running?

Shredder

hm. sendmail was not, in fact running, even though i used the "mail" command earlier to successfully send out mail to an outside address (not sure if the two commands are related)

I started sendmail (confirming it with ps | grep), but still cannot send out an email using scalix via outlook connector.

If you have aim, you can contact me at my s/n: quakephil

Thanks for your help so far!
Phil

Using mail does not actually use sendmail to send the message.

Are any messages going through the logs now?

Are there still messages stuck in the Mail Gateway (omstat -s)?

Shredder

It seems that sendmail is dying whenever I try to send a message...

There are no new lines in /var/log/maillog

ps -ef | grep -i sendmail; no longer returns the pid for sendmail

service sendmail status says:
"sendmail dead but subsys locked"

Mail gateway is indeed increasing with what looks like more test emails getting queued:

Is there anything in /var/log/messages for it?

We have to figure out why sendmail is crashing. Try tailing both messages and maillog when you start sendmail. There should be something logged.

Shredder

Update:

it seems sendmail wont start because some subsystem of scalix is blocking it (possibly smtpd?)

/var/log/exim_mainlog (populated by exim which sendmail calls, i believe) gives messages such as:


The "sendmail dead" message just means sendmail (exim) exited abnormally and didnt fully clean up after itself, I think. (There is an entry in /var/lock/subsys/sendmail but not in /var/run/sendmail*)

Do you have exim running?? That won't work. Scalix uses sendmail or postfix. That is it.

Shredder

Shredder wrote:Do you have exim running?? That won't work. Scalix uses sendmail or postfix. That is it.

Shredder

I am still unable to send/receive to outside, using scalix... This is really frustrating.

If I do "service exim stop && service sendmail start && service exim status" I see:



Which leads me to believe exim is integrated into sendmail or is identical.

I'm running "Red Hat Enterprise Linux ES release 4 (Nahant Update 5)" so whatever sendmail configuration I have came standard with this OS.

I still have messages backed up in "Internet Mail Gateway" when I do omstat -s:



Can someone help me with this problem; at least point me to a FAQ or a manual somewhere, because as it is now I cannot use scalix at all for its intended purpose...

Many thanks in advance,
Phil