Email in Error queue - and other errors

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Mouseclone
Posts: 209
Joined: Thu Nov 02, 2006 12:02 pm

Email in Error queue - and other errors

Postby Mouseclone » Mon Jun 04, 2007 8:23 am

Ok, I started searching for away to get rid of the message in the error queue. What I didn't know is all of the other error that I would stumble apon from a omshowlog.

i guess the first question is how do I delete a message out of the error queue?

The second is where to I go to start looking in to getting rid of error like:

Code: Select all

SERIOUS ERROR                  IMAP Server Da(IMAP Server Pr) 04.09.07 09:14:01
[OM 27202] Failed to get network host entry for host 'scalix.kauffman.com'.
User Name: Mark Pipkin / kauffmantire/CN=Mark Pipkin


and

Code: Select all

ERROR                          Browser       (Mime_Browser  ) 04.09.07 09:20:38
[OM 3433] The open container reference provided is invalid.
File Name: /var/opt/scalix/bw/s/data/000004r/002cf2s
Current errno value: 9
  Last Msg Id: 005601c77844(036)9a1a42b0(036)7501010a(a)kauffman.com
  Last Msg DirectRef: 00016188afd1e107
        <- msl_reload
        -> msl_getObjectFile
        -> ct_OpenCtner
        -> im_OpenItem
        -> sfl_OpenItem
        -> im_ItemRef2FName
        <- im_ItemRef2FName
        -> sfl_OpenSfl
        -> im_OpenItem
        -> im_ItemRef2FName
        <- im_ItemRef2FName
        <- /build/11.0.2/src/lib/ombase/os/os_open.c:120[1,2]
        <- /build/11.0.2/src/lib/ombase/sfl/sfl_base.c:369[1,2]
        <- /build/11.0.2/src/lib/ct/ct_open.c:882[1,2]
        -> ct_CloseCtner 2371
        <- /build/11.0.2/src/lib/ct/ct_octner.c:64[3,3433]


There are many many other errors in the log. I guess I should put this into a daily or weekly routine. Any help would be great.

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Mon Jun 04, 2007 8:56 am

Hi!

To manage messages in queue, I would recommend you to use omqdump (password same
as omcontain, if you don't know the same search in forum) or use command omresub, refer
to man pages for details.

To get rid of the IMAP serious errors, refer to the steps in post below:
viewtopic.php?p=33855#33855
Note: ignore the change of IP address step in post above.

See if this helps.

Thanks,
Subir

Mouseclone
Posts: 209
Joined: Thu Nov 02, 2006 12:02 pm

Postby Mouseclone » Mon Jun 04, 2007 10:29 am

Ok I am having trouble with the omqdump tool.

Todays date is the 4th of June. So the pw would be A14E correct?

Mouseclone
Posts: 209
Joined: Thu Nov 02, 2006 12:02 pm

Postby Mouseclone » Mon Jun 04, 2007 11:09 am

When I enter omqdump I loose my local echo with putty. Don't know why this is happening. guess I will try from the console.

**Edit: Same happens from the console. What am i missing. omqdump -s -p A14E. If i hit return then it terminates. Not sure what else to do. If I do a ctrl+C then I loose echo.

Mouseclone
Posts: 209
Joined: Thu Nov 02, 2006 12:02 pm

Postby Mouseclone » Tue Jun 05, 2007 8:03 am

Would someone mind posting what i'm supposed to see when running omqdump -s -p A15E? I don't seem to be able to get anything other than the warning about it being an advanced tool and if I hit anything other than enter I loose local echo.

Also is there a way to troubleshoot or replace the tool so that i can get it working properly?

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Tue Jun 05, 2007 8:32 am

Even I experienced the same trouble, :) at your prompt type omqdump and press enter key,
type the relevant password and press enter key, you should get the tool menu now. Do not
run omqdump with command line options, I normally do not use them.

Thanks,
Subir

Mouseclone
Posts: 209
Joined: Thu Nov 02, 2006 12:02 pm

Postby Mouseclone » Tue Jun 05, 2007 9:59 am

Thanks Subir. That worked like a charm.

Also I would like to note that the other problem with IMAP have been resolved as well. omshowmnmp showed scalix.kauffman.com so i cleared them out and rebuilt them with blackwidow.kauffman.com. All is well with the world of Scalix server once again.

thanks for the help everyone.

Mouseclone
Posts: 209
Joined: Thu Nov 02, 2006 12:02 pm

Postby Mouseclone » Thu Jun 07, 2007 10:01 am

I am still getting a few error that I would like to have explained to me if possible

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WARNING                        Administration(omstat        ) 06.07.07 00:30:04
[OM.DMON 2205] Failed to connect to Session Monitor: mdc_connect: No such file o                       r directory


WARNING                        Shared memory (Shared memory ) 06.07.07 00:36:50
[OM 24142] Conversion from SJIS to ISO8859_1 not found.


WARNING                        Shared memory (Shared memory ) 06.07.07 00:36:50
[OM 24142] Conversion from KSC5601 to ISO8859_1 not found.


and also I'm getting

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WARNING                        Remote Client (U/I Access    ) 06.07.07 09:05:54
[OM.UI 4610] No mapping available for local DirectRef in action file
User Name: Mark Pipkin / kauffmantire/CN=Mark Pipkin
        <- pc_sendmessage
        -> ual_SetBlockingFlag
        <- ual_SetBlockingFlag
        -> ual_RecvReply
        -> ual_PutFolderSync
        -> ual_CloseWB
        <- ual_CloseWB
        -> ual_DoPutSyncAction
        -> ual_GetActionRecord
        <- ual_GetActionRecord
        -> ual_GenSyncAddNotif
        <- ual_GenSyncAddNotif
        -> ual_PutSyncDelete
        -> ual_GetRemoteDRef
        <- ual_GetRemoteDRef
        <- /build/11.0.4/src/lib/ual/ual_syncp.c:1736[101,4610]


I will do further research on the forms but as of right now I have had no luck.

**edit

just got

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SERIOUS ERROR                  Administration(omstat        ) 06.07.07 00:30:03
[OM.DMON 1013] The queue manager is not running.
        -> main
        -> ccs_DoInitTables
        -> ccs_AttemptSMem
        <- ccs_AttemptSMem
        <- ccs_DoInitTables
        -> stat_DisplayQueueStatus
        -> im_CrNewTempItem
        -> im_GetNewTempItemNum
        <- im_GetNewTempItemNum
        <- im_CrNewTempItem
        <- /build/11.0.4/src/lib/qml/qml_ipc.c:64[116,1013]
        <- /build/11.0.4/src/lib/qml/qml_ipc.c:109[116,1013]


I run omstat -a

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[root@blackwidow ~]# omstat -a
PC Monitor                    Started        NON-STOP       0
Directory Relay Server        Started        00:36:51
Notification Server           Started        00:36:51       0
Shared memory daemon          Started        NON-STOP
Notification Monitor          Started        NON-STOP
Session Monitor               Started        NON-STOP
Indexer                       Started        NON-STOP
Stats Daemon                  Started        NON-STOP
Container Access Monitor      Started        NON-STOP
Item Structure Server         Stopped        11.08.06
Database Monitor              Started        00:36:52
Licence Monitor Daemon        Started        NON-STOP
LDAP Daemon                   Started        00:36:52
Queue Manager                 Started        NON-STOP
Item Delete Daemon            Started        NON-STOP
IMAP Server Daemon            Started        00:36:52
SMTP Relay                    Started        00:36:52
Mime Browser Controller       Started        00:36:52
Event Server                  Started        00:36:52

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Fri Jun 08, 2007 9:12 am

Hi!

This problem is fixed in the April update to Scalix 11. See:
http://bugzilla.scalix.com/show_bug.cgi?id=14902
for a workaround.

Thanks,
Subir

Mouseclone
Posts: 209
Joined: Thu Nov 02, 2006 12:02 pm

Postby Mouseclone » Fri Jun 08, 2007 9:55 am

I saw and read over the bug fix. I'm running Scalix 11.0.4 and I still get the errors.

also I got a few message that were emailed to me from the erver today.

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Messages on the Scalix ERROR Queue
----------------------------------------------------
omstat : [OM.DMON 1013] The queue manager is not running.

The following daemons are ABORTED:
-------------------------------------------
0   13   PC Monitor   Aborted   NON-STOP   0
3   31   Shared memory daemon   Aborted   NON-STOP   -1
4   33   Notification Monitor   Aborted   NON-STOP   -1
5   34   Session Monitor   Aborted   NON-STOP   -1
6   35   Indexer   Aborted   NON-STOP   -1
7   36   Stats Daemon   Aborted   NON-STOP   -1
8   52   Container Access Monitor   Aborted   NON-STOP   -1
11   57   Licence Monitor Daemon   Aborted   NON-STOP   -1
13   100   Queue Manager   Aborted   NON-STOP   -1
14   101   Item Delete Daemon   Aborted   NON-STOP   -1

-------------------------------------------
The following text is the output from the fatal log


SERIOUS ERROR           Administration(omstat        ) Tue Jun  5 00:30:03 2007
[OM.DMON 1013] The queue manager is not running.
Pid of logging process: 17782


ERROR                   Queue Manager (Queue Manager ) Tue Jun  5 07:59:29 2007
[OM.DMON 1008] An unconfigured queue name () is associated with message,
Filename = ~/data/000005i/0061jhh
Pid of logging process: 18005


ERROR                   Queue Manager (Queue Manager ) Tue Jun  5 07:59:29 2007
[OM.DMON 1011] A queue name specified does not exist.
Pid of logging process: 18005
Current errno value: 4


ERROR                   Service Router(Service Router) Tue Jun  5 07:59:29 2007
[OM.DMON 1011] A queue name specified does not exist.
Pid of logging process: 18091


ERROR                   Service Router(Service Router) Tue Jun  5 07:59:29 2007
[OM.DMON 1011] A queue name specified does not exist.
Pid of logging process: 18091


ERROR                   Queue Manager (Queue Manager ) Tue Jun  5 09:42:29 2007
[OM.DMON 1011] A queue name specified does not exist.
Pid of logging process: 18005
Current errno value: 4


ERROR                   Administration(omqdump       ) Tue Jun  5 09:42:29 2007
[OM.DMON 1011] A queue name specified does not exist.
Pid of logging process: 30580


ERROR                   Queue Manager (Queue Manager ) Tue Jun  5 11:43:10 2007
[OM.DMON 1008] An unconfigured queue name () is associated with message,
Filename = ~/data/000004k/0062gju
Pid of logging process: 18005
Current errno value: 4


ERROR                   Queue Manager (Queue Manager ) Tue Jun  5 11:43:10 2007
[OM.DMON 1011] A queue name specified does not exist.
Pid of logging process: 18005
Current errno value: 4


ERROR                   Service Router(Service Router) Tue Jun  5 11:43:10 2007
[OM.DMON 1011] A queue name specified does not exist.
Pid of logging process: 18091


ERROR                   Service Router(Service Router) Tue Jun  5 11:43:10 2007
[OM.DMON 1011] A queue name specified does not exist.
Pid of logging process: 18091


ERROR                   Queue Manager (Queue Manager ) Tue Jun  5 11:43:10 2007
[OM.DMON 1008] An unconfigured queue name () is associated with message,
Filename = ~/data/000004k/0062gl0
Pid of logging process: 18005
Current errno value: 4


ERROR                   Queue Manager (Queue Manager ) Tue Jun  5 11:43:10 2007
[OM.DMON 1011] A queue name specified does not exist.
Pid of logging process: 18005
Current errno value: 4


ERROR                   Service Router(Service Router) Tue Jun  5 11:43:10 2007
[OM.DMON 1011] A queue name specified does not exist.
Pid of logging process: 18091


ERROR                   Service Router(Service Router) Tue Jun  5 11:43:10 2007
[OM.DMON 1011] A queue name specified does not exist.
Pid of logging process: 18091

REPORT                         PC Monitor    (Socket Monitor) 06.08.07 00:01:16
[OM 9769] UAL Remote Client Connection received.
  Connecting User : Mark Pipkin / kauffmantire/CN=Mark Pipkin


REPORT                         PC Monitor    (Socket Monitor) 06.08.07 00:01:22
[OM 9769] UAL Remote Client Connection received.
  Connecting User : John Bolton / kauffmantire/CN=John Bolton


REPORT                         PC Monitor    (Socket Monitor) 06.08.07 00:01:25
[OM 9768] UAL LAN Daemon Shut Down

End of output from omshowlog
-----------------------------------------

Attempting to start the aborted daemon with omon -a PC Monitor

omon : [OM 4904] Sub-system cannot be started, stopped or reset: 'PC Monitor'
No subsystems started.
------------------------------------------
The following text is the output from omshowlog -s Shared memory daemon -l 99

REPORT                         Shared memory (Shared memory ) 06.07.07 00:01:26
[OM.SMEM 240] The shared memory daemon is shutting down.


WARNING                        Shared memory (Shared memory ) 06.07.07 00:36:50
[OM 24142] Conversion from SJIS to ISO8859_1 not found.


WARNING                        Shared memory (Shared memory ) 06.07.07 00:36:50
[OM 24142] Conversion from KSC5601 to ISO8859_1 not found.


REPORT                         Shared memory (Shared memory ) 06.08.07 00:01:26
[OM.SMEM 240] The shared memory daemon is shutting down.

End of output from omshowlog
-----------------------------------------

Attempting to start the aborted daemon with omon -a Shared memory daemon

omon : [OM 4904] Sub-system cannot be started, stopped or reset: 'Shared memory daemon'
No subsystems started.
------------------------------------------
The following text is the output from omshowlog -s Notification Monitor -l 99
End of output from omshowlog
-----------------------------------------

Attempting to start the aborted daemon with omon -a Notification Monitor

omon : [OM 4904] Sub-system cannot be started, stopped or reset: 'Notification Monitor'
No subsystems started.
------------------------------------------
The following text is the output from omshowlog -s Session Monitor -l 99
End of output from omshowlog
-----------------------------------------

Attempting to start the aborted daemon with omon -a Session Monitor

omon : [OM 4904] Sub-system cannot be started, stopped or reset: 'Session Monitor'
No subsystems started.
------------------------------------------
The following text is the output from omshowlog -s Indexer -l 99
End of output from omshowlog
-----------------------------------------

Attempting to start the aborted daemon with omon -a Indexer

omon : [OM 4904] Sub-system cannot be started, stopped or reset: 'Indexer'
No subsystems started.
------------------------------------------
The following text is the output from omshowlog -s Stats Daemon -l 99
End of output from omshowlog
-----------------------------------------

Attempting to start the aborted daemon with omon -a Stats Daemon

omon : [OM 4904] Sub-system cannot be started, stopped or reset: 'Stats Daemon'
No subsystems started.
------------------------------------------
The following text is the output from omshowlog -s Container Access Monitor -l 99

REPORT                         Container Acce(Container Acce) 06.07.07 00:01:25
[OM.DMON 340] The container access monitor has shutdown.


REPORT                         Container Acce(Container Acce) 06.08.07 00:01:25
[OM.DMON 340] The container access monitor has shutdown.

End of output from omshowlog
-----------------------------------------

Attempting to start the aborted daemon with omon -a Container Access Monitor

omon : [OM 4904] Sub-system cannot be started, stopped or reset: 'Container Access Monitor'
No subsystems started.
------------------------------------------
The following text is the output from omshowlog -s Licence Monitor Daemon -l 99
End of output from omshowlog
-----------------------------------------

Attempting to start the aborted daemon with omon -a Licence Monitor Daemon

omon : [OM 4904] Sub-system cannot be started, stopped or reset: 'Licence Monitor Daemon'
No subsystems started.
------------------------------------------
The following text is the output from omshowlog -s Queue Manager -l 99

ERROR                          Queue Manager (Queue Manager ) 06.06.07 15:42:58
[OM.DMON 1008] An unconfigured queue name () is associated with message,
Filename = ~/data/000004u/0065kts


ERROR                          Queue Manager (Queue Manager ) 06.06.07 15:42:58
[OM.DMON 1011] A queue name specified does not exist.
Current errno value: 4
        <- ql_GetNextMsgDue
        -> ql_GetNextMsgDue
        <- ql_GetNextMsgDue
        -> ql_GetNextMsgDue
        <- ql_GetNextMsgDue
        -> ql_GetNextMsgDue
        <- ql_GetNextMsgDue
        -> ql_GetNextMsgDue
        <- ql_GetNextMsgDue
        -> ql_GetNextMsgDue
        <- ql_GetNextMsgDue
        <- qm_RespondToExpectantReaders
        -> qm_ProcessAddMsg2Q
        -> im_ItemRef2FName
        <- im_ItemRef2FName
        <- /build/11.0.4/src/bin/qm/qm_queues.c:515[116,1011]


REPORT                         Queue Manager (Queue Manager ) 06.07.07 00:01:24
[OM.DMON 1005] The Queue manager has shutdown.
Current errno value: 4


REPORT                         Queue Manager (Queue Manager ) 06.07.07 00:36:51
[OM 16144] The character set 'UTF8' was recorded as the interchange character set
for attributes and values.


REPORT                         Queue Manager (Queue Manager ) 06.08.07 00:01:24
[OM.DMON 1005] The Queue manager has shutdown.

End of output from omshowlog
-----------------------------------------

Attempting to start the aborted daemon with omon -a Queue Manager

omon : [OM 4904] Sub-system cannot be started, stopped or reset: 'Queue Manager'
No subsystems started.
------------------------------------------
The following text is the output from omshowlog -s Item Delete Daemon -l 99

REPORT                         Item Delete Da(Item Delete Pr) 06.07.07 00:01:23
[OM.DMON 2050] Item Delete process shutdown normally


REPORT                         Item Delete Da(Item Delete Pr) 06.08.07 00:01:23
[OM.DMON 2050] Item Delete process shutdown normally

End of output from omshowlog
-----------------------------------------

Attempting to start the aborted daemon with omon -a Item Delete Daemon

omon : [OM 4904] Sub-system cannot be started, stopped or reset: 'Item Delete Daemon'
No subsystems started.
------------------------------------------



and the next email

Code: Select all

--Performing Port Check on localhost:25-----
Error: Timeout on port blackwidow.kauffman.com:25
-------------------------------------------
-------------------------------------------
The following text is the output from the fatal log


SERIOUS ERROR           Administration(omstat        ) Tue Jun  5 00:30:03 2007
[OM.DMON 1013] The queue manager is not running.
Pid of logging process: 17782


ERROR                   Queue Manager (Queue Manager ) Tue Jun  5 07:59:29 2007
[OM.DMON 1008] An unconfigured queue name () is associated with message, Filename = ~/data/000005i/0061jhh Pid of logging process: 18005


ERROR                   Queue Manager (Queue Manager ) Tue Jun  5 07:59:29 2007
[OM.DMON 1011] A queue name specified does not exist.
Pid of logging process: 18005
Current errno value: 4


ERROR                   Service Router(Service Router) Tue Jun  5 07:59:29 2007
[OM.DMON 1011] A queue name specified does not exist.
Pid of logging process: 18091


ERROR                   Service Router(Service Router) Tue Jun  5 07:59:29 2007
[OM.DMON 1011] A queue name specified does not exist.
Pid of logging process: 18091


ERROR                   Queue Manager (Queue Manager ) Tue Jun  5 09:42:29 2007
[OM.DMON 1011] A queue name specified does not exist.
Pid of logging process: 18005
Current errno value: 4


ERROR                   Administration(omqdump       ) Tue Jun  5 09:42:29 2007
[OM.DMON 1011] A queue name specified does not exist.
Pid of logging process: 30580


ERROR                   Queue Manager (Queue Manager ) Tue Jun  5 11:43:10 2007
[OM.DMON 1008] An unconfigured queue name () is associated with message, Filename = ~/data/000004k/0062gju Pid of logging process: 18005 Current errno value: 4


ERROR                   Queue Manager (Queue Manager ) Tue Jun  5 11:43:10 2007
[OM.DMON 1011] A queue name specified does not exist.
Pid of logging process: 18005
Current errno value: 4


ERROR                   Service Router(Service Router) Tue Jun  5 11:43:10 2007
[OM.DMON 1011] A queue name specified does not exist.
Pid of logging process: 18091


ERROR                   Service Router(Service Router) Tue Jun  5 11:43:10 2007
[OM.DMON 1011] A queue name specified does not exist.
Pid of logging process: 18091


ERROR                   Queue Manager (Queue Manager ) Tue Jun  5 11:43:10 2007
[OM.DMON 1008] An unconfigured queue name () is associated with message, Filename = ~/data/000004k/0062gl0 Pid of logging process: 18005 Current errno value: 4


ERROR                   Queue Manager (Queue Manager ) Tue Jun  5 11:43:10 2007
[OM.DMON 1011] A queue name specified does not exist.
Pid of logging process: 18005
Current errno value: 4


ERROR                   Service Router(Service Router) Tue Jun  5 11:43:10 2007
[OM.DMON 1011] A queue name specified does not exist.
Pid of logging process: 18091


ERROR                   Service Router(Service Router) Tue Jun  5 11:43:10 2007
[OM.DMON 1011] A queue name specified does not exist.
Pid of logging process: 18091

ERROR                   IMAP Server Da(IMAP Server Pr) Tue Jun  5 17:58:56 2007
[OM 24070] Debug message for Lab use :
imapMimeUpdateCRecNums: Could not open/read container User Name: Adam Redd / kauffmantire/CN=Adam Redd Pid of logging process: 28277


ERROR                   IMAP Server Da(IMAP Server Pr) Tue Jun  5 17:58:56 2007
[OM 3433] The open container reference provided is invalid.
User Name: Adam Redd / kauffmantire/CN=Adam Redd Pid of logging process: 28277


SERIOUS ERROR           Administration(omstat        ) Wed Jun  6 00:30:04 2007
[OM.DMON 1013] The queue manager is not running.
Pid of logging process: 624


ERROR                   Remote Client (U/I Access    ) Wed Jun  6 07:43:01 2007
[OM 24070] Debug message for Lab use :
SmartCache loop detected. Sleeping for 1 minutes.
ClientId: Outlook 11.0.8118.0 - Scalix Connect for Microsoft Outlook 11.0.3.29 User Name: Jennifer Rivers / kauffmantire/CN=Jennifer Rivers Pid of logging process: 5628


ERROR                   Remote Client (U/I Access    ) Wed Jun  6 07:44:19 2007
[OM 24070] Debug message for Lab use :
SmartCache loop detected. Sleeping for 2 minutes.
ClientId: Outlook 11.0.8118.0 - Scalix Connect for Microsoft Outlook 11.0.3.29
User Name: Jennifer Rivers / kauffmantire/CN=Jennifer Rivers
Pid of logging process: 5628


ERROR                   Remote Client (U/I Access    ) Wed Jun  6 08:19:03 2007
[OM 24070] Debug message for Lab use :
SmartCache loop detected. Sleeping for 1 minutes.
ClientId: Outlook 11.0.8118.0 - Scalix Connect for Microsoft Outlook 11.0.3.29
User Name: Jennifer Rivers / kauffmantire/CN=Jennifer Rivers
Pid of logging process: 7180


ERROR                   Remote Client (U/I Access    ) Wed Jun  6 08:20:30 2007
[OM 24070] Debug message for Lab use :
SmartCache loop detected. Sleeping for 2 minutes.
ClientId: Outlook 11.0.8118.0 - Scalix Connect for Microsoft Outlook 11.0.3.29
User Name: Jennifer Rivers / kauffmantire/CN=Jennifer Rivers
Pid of logging process: 7180


ERROR                   Queue Manager (Queue Manager ) Wed Jun  6 15:42:58 2007
[OM.DMON 1008] An unconfigured queue name () is associated with message,
Filename = ~/data/000004u/0065kts
Pid of logging process: 845


ERROR                   Queue Manager (Queue Manager ) Wed Jun  6 15:42:58 2007
[OM.DMON 1011] A queue name specified does not exist.
Pid of logging process: 845
Current errno value: 4


ERROR                   Service Router(Service Router) Wed Jun  6 15:42:58 2007
[OM.DMON 1011] A queue name specified does not exist.
Pid of logging process: 930


ERROR                   Service Router(Service Router) Wed Jun  6 15:42:58 2007
[OM.DMON 1011] A queue name specified does not exist.
Pid of logging process: 930


ERROR                   Remote Client (U/I Access    ) Wed Jun  6 15:53:53 2007
[OM 24070] Debug message for Lab use :
SmartCache loop detected. Sleeping for 1 minutes.
ClientId: Outlook 11.0.8118.0 - Scalix Connect for Microsoft Outlook 11.0.3.29
User Name: Jennifer Rivers / kauffmantire/CN=Jennifer Rivers
Pid of logging process: 30911


SERIOUS ERROR           Administration(omstat        ) Thu Jun  7 00:30:03 2007
[OM.DMON 1013] The queue manager is not running.
Pid of logging process: 9483


ERROR                   Administration(omqdump       ) Thu Jun  7 10:02:14 2007
[OM 1201] Message File Handle is not valid
Pid of logging process: 23013


ERROR                   Administration(omqdump       ) Thu Jun  7 10:02:14 2007
[OM 1201] Message File Handle is not valid
Pid of logging process: 23013


ERROR                   Administration(omqdump       ) Thu Jun  7 10:02:14 2007
[OM 1201] Message File Handle is not valid
Pid of logging process: 23013


ERROR                   Administration(omqdump       ) Thu Jun  7 10:02:14 2007
[OM 1201] Message File Handle is not valid
Pid of logging process: 23013


ERROR                   Administration(omqdump       ) Thu Jun  7 10:02:14 2007
[OM 1201] Message File Handle is not valid
Pid of logging process: 23013


ERROR                   Administration(omqdump       ) Thu Jun  7 10:02:14 2007
[OM 1201] Message File Handle is not valid
Pid of logging process: 23013


SERIOUS ERROR           Administration(omstat        ) Fri Jun  8 00:30:04 2007
[OM.DMON 1013] The queue manager is not running.
Pid of logging process: 22877

End of File - Fatal Log
-------------------------------------------


The following text is the output from omshowlog -s SMTP Relay -l 99
[OM 4884] omshowlog : No logged records match the specified criteria
End of output from omshowlog
-----------------------------------------

Attempting to stop the SMTP service with omoff -w -d0 -a SMTP Relay
SMTP Relay                  Stopped

Disabling 1 subsystem(s).
-----------------------------------------
Attempting to start the SMTP service with omon -a SMTP Relay

Enabling 1 subsystem(s).
-----------------------------------------



I will see what i can do about getting the bugfixed you mentioned fixed.

Mouseclone
Posts: 209
Joined: Thu Nov 02, 2006 12:02 pm

Postby Mouseclone » Fri Jun 08, 2007 10:09 am

ok I added the following line:

Code: Select all

KSC5601             ISO8859_1
to the following files:

Code: Select all

/var/opt/scalix/bw/s/release.sys/mime.cs
/var/opt/scalix/bw/s/sys/mime.cs


I also restarted the scalix services

Code: Select all

 service scalix stop; service scalix-tomcat restart; service scalix start


I figured i need to do this for any error i get about mime type?

gren
Scalix
Scalix
Posts: 264
Joined: Thu Mar 25, 2004 10:27 am
Contact:

Postby gren » Tue Jun 12, 2007 6:51 am

Hi Mouseclone,

I have investigated the cause of the warnings from the shared memory daemon
and they are due to a bug which, strangely does not involve character set
conversions. You can safely ignore these warnings.

I would remove your change to mime.cs. KSC5601 is an internal legacy
Scalix charset for Korean which does not map well at all to the Latin charset
ISO8859_1

Regards,
Gren.

Mouseclone
Posts: 209
Joined: Thu Nov 02, 2006 12:02 pm

Postby Mouseclone » Tue Jun 12, 2007 8:52 am

thank you for the response. I will get to removing those soon.


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