Problems with service-levels and redirects
Posted: Tue Apr 24, 2007 2:30 am
I have the following problem:
I have about 30 people with an SWA-only account. Those people are only allowed to send and receive e-mail from within our company, so I used the howto from the knowledgebase to setup service levels. This all works fine.
For each of those 30 people I have made a redirect (using sxaa: sxaa --user <user> --redirect manager@company.nl --retain) to their manager, because the manager needs to get all the e-mail too. So far so good, everything works.
No I have problems when one of those 30 people sends an e-mail to one of the other 30 people
The message is sent, but the redirect doesn't get sent. Instead, the user receives this warning:
What am I doing wrong here?
I have about 30 people with an SWA-only account. Those people are only allowed to send and receive e-mail from within our company, so I used the howto from the knowledgebase to setup service levels. This all works fine.
For each of those 30 people I have made a redirect (using sxaa: sxaa --user <user> --redirect manager@company.nl --retain) to their manager, because the manager needs to get all the e-mail too. So far so good, everything works.
No I have problems when one of those 30 people sends an e-mail to one of the other 30 people
Code: Select all
Message could not be delivered to the following recipient:
manager@company.nl
because: The message could not be sent as the service level for your
mailbox doesn't allow that operation.
Redirection History:
Redirection Date: Sun, 22 Apr 2007 22:36:11 +0200
Redirection Reason for Alternative Recipient:
Recipient Assigned
Redirection ORName Address:
otheruser@company.nl
What am I doing wrong here?