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errors-warnings post - 11.0.3 upgrade

Posted: Sun Apr 22, 2007 2:25 am
by asd_itops
These warning began appearing immediately after the upgrade from 11.0.2.1 to 11.0.3.

RHEL4, Scalix 11.0.3

Code: Select all

[root@rhel-sv-mail ~]# omstat -a
PC Monitor                    Started        NON-STOP       0
Directory Relay Server        Started        22:21:03
Notification Server           Started        22:21:03       0
Shared memory daemon          Started        NON-STOP
Notification Monitor          Started        NON-STOP
Session Monitor               Started        NON-STOP
Indexer                       Started        NON-STOP
Stats Daemon                  Started        NON-STOP
Container Access Monitor      Started        NON-STOP
Item Structure Server         Started        22:21:03
Database Monitor              Started        22:21:03
Licence Monitor Daemon        Started        NON-STOP
LDAP Daemon                   Started        22:21:03
Queue Manager                 Started        NON-STOP
Item Delete Daemon            Started        NON-STOP
IMAP Server Daemon            Started        22:21:03
SMTP Relay                    Started        22:21:03
Mime Browser Controller       Started        22:21:03
Event Server                  Started        22:21:03

[root@rhel-sv-mail ~]# omstat -s
Service Router                Started        22:21:05       0
Local Delivery                Started        22:21:05       0
Internet Mail Gateway         Started        22:21:05       0
Sendmail Interface            Started        22:21:05       0
Local Client Interface        Enabled        22:21:05       1
Remote Client Interface       Enabled        22:21:05       22
Test Server                   Started        22:21:05       0
Request Server                Started        22:21:05       0
Print Server                  Started        22:21:05       0
Directory Synchronization     Started        22:21:05       0
Bulletin Board Server         Started        22:21:05       0
Background Search Service     Started        22:21:05       0
Dump Server                   Started        22:21:05       0
CDA Server                    Started        22:21:05       0
POP3 interface                Started        22:21:05       0
Omscan Server                 Started        22:33:57       0
Archiver                      Started        22:21:05       0

[root@rhel-sv-mail ~]# ps ax | grep index
 7590 ?        Ss     0:55 indexer
 7591 ?        S      0:00 index.catcher
 8391 ?        S      0:00 /opt/scalix/bin/index.browse
 8571 ?        S      0:00 /opt/scalix/bin/index.browse
 9475 ?        S      0:00 /opt/scalix/bin/index.browse
 9501 ?        S      0:00 /opt/scalix/bin/index.browse
 9563 ?        S      0:00 /opt/scalix/bin/index.browse
 9564 ?        S      0:00 /opt/scalix/bin/index.browse
 9565 ?        S      0:00 /opt/scalix/bin/index.browse
 9583 ?        S      0:00 /opt/scalix/bin/index.browse
 9724 ?        S      0:00 /opt/scalix/bin/index.browse
 9871 pts/1    S+     0:00 grep index

[root@rhel-sv-mail ~]# ps ax | grep java
 3687 ?        Sl    13:43 /usr/java/jre1.5.0_06/bin/java -server -Djava.net.preferIPv4Stack=true -Xms512m -Xmx512m -Dscalix.instance=/var/opt/scalix/rl -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=/var/opt/scalix/rl/tomcat/conf/logging.properties -Djava.endorsed.dirs=/opt/scalix-tomcat/common/endorsed -classpath /usr/java/jre1.5.0_06/lib/tools.jar:/opt/scalix-tomcat/bin/bootstrap.jar:/opt/scalix-tomcat/bin/commons-logging-api.jar -Dcatalina.base=/var/opt/scalix/rl/tomcat -Dcatalina.home=/opt/scalix-tomcat -Djava.io.tmpdir=/var/opt/scalix/rl/tomcat/temp org.apache.catalina.startup.Bootstrap start
11134 pts/1    S+     0:00 grep java

[root@rhel-sv-mail ~]# ps ax | grep post
 3351 ?        S      0:00 /usr/bin/postmaster -i -h rhel-sv-mail.allstardirectories.com -p 5733 -D /var/opt/scalix/rl/postgres/data -k /var/opt/scalix/rl/postgres/data
 3353 ?        S      0:00 postgres: stats buffer process                                                     
 3354 ?        S      0:00 postgres: stats collector process                                                   
13847 ?        S      0:00 postgres: scalix scalix 192.168.250.4 idle                                         
13868 ?        S      0:00 postgres: scalix scalix 192.168.250.4 idle                                         
13872 ?        S      0:00 postgres: scalix scalix 192.168.250.4 idle                                         
13873 ?        S      0:00 postgres: scalix scalix 192.168.250.4 idle                                         
13876 ?        S      0:00 postgres: scalix scalix 192.168.250.4 idle                                         
12943 pts/1    S+     0:00 grep post




WARNING Browser (Service 14 ) 04.21.07 23:12:40
[OM 10023] Unable to convert a MAPI property to its equivalent value in
application/scalix-properties XML format.
Expected tag=<smtp_address> subtag=<> store type=[PT_STRING8]
MAPI blob store type=[PT_UNICODE].
Last Msg Id: LDF8ECDDD93C946de967E0EB193E48DD7.1175279924.rhel-sv-mail.allstardirectories.com
Last Msg DirectRef: 0021992dee0ca46f


WARNING Browser (Service 14 ) 04.21.07 23:12:40
[OM 10023] Unable to convert a MAPI property to its equivalent value in
application/scalix-properties XML format.
Expected tag=<smtp_address> subtag=<> store type=[PT_STRING8]
MAPI blob store type=[PT_UNICODE].
Last Msg Id: LDF8ECDDD93C946de967E0EB193E48DD7.1175279924.rhel-sv-mail.allstardirectories.com
Last Msg DirectRef: 0021992dee0ca46f


WARNING Browser (Service 14 ) 04.21.07 23:12:40
[OM 10023] Unable to convert a MAPI property to its equivalent value in
application/scalix-properties XML format.
Expected tag=<smtp_address> subtag=<> store type=[PT_STRING8]
MAPI blob store type=[PT_UNICODE].
Last Msg Id: LDF8ECDDD93C946de967E0EB193E48DD7.1175279924.rhel-sv-mail.allstardirectories.com
Last Msg DirectRef: 0021992dee0ca46f


WARNING Browser (Service 14 ) 04.21.07 23:12:40
[OM 10023] Unable to convert a MAPI property to its equivalent value in
application/scalix-properties XML format.
Expected tag=<smtp_address> subtag=<> store type=[PT_STRING8]
MAPI blob store type=[PT_UNICODE].
Last Msg Id: LDF8ECDDD93C946de967E0EB193E48DD7.1175279924.rhel-sv-mail.allstardirectories.com
Last Msg DirectRef: 0021992dee0ca46f

Posted: Sun Apr 22, 2007 3:56 am
by asd_itops
Also seeing these errors:

ERROR Browser (Service 14 ) 04.22.07 00:55:22
[OM 0]
Last Msg Id: B93ED2AA53312943A60EDBB5647DAA59ACB0FF(a)sea2exch10.main.corp
Last Msg DirectRef: 001434e1647fbf12

ERROR Browser (Service 14 ) 04.22.07 00:50:24
[OM 0]
Last Msg Id: H00000a2001243bd.1175019558.rhel-sv-mail.allstardirectories.com
Last Msg DirectRef: 000e22749c9fad45


ERROR Browser (Service 14 ) 04.22.07 00:50:42
[OM 0]
Last Msg Id: 008f01c723d6(044)36cb38d0(044)41fea8c0(a)hq.allstardirectories.com
Last Msg DirectRef: 000e2e90408933e3


ERROR Browser (Service 14 ) 04.22.07 00:51:16
[OM 0]
Last Msg Id: 000001c7671f(044)2d6d1880(044)6f01a8c0(a)hq.allstardirectories.com
Last Msg DirectRef: 000e4c8a0a9fa44f


ERROR Browser (Service 14 ) 04.22.07 00:51:20
[OM 0]
Last Msg Id: H00000a200128bd1.1175020710.rhel-sv-mail.allstardirectories.com
Last Msg DirectRef: 000e54ac8e5f8266


ERROR Browser (Service 14 ) 04.22.07 00:51:54
[OM 0]
Last Msg Id: 00a801c770d1(044)c097d440(044)86fea8c0(a)hq.allstardirectories.com
Last Msg DirectRef: 00144e8aec61fdfe

Posted: Tue Apr 24, 2007 11:37 am
by gren
Hi,

The [OM 10023] are a little concerning. It would be nice to see an sxmboxexp archive for one of these. Perhaps you could send one to me at gren.elliot WHERE scalix.com
(replace the WHERE as appropriate :-) )

You can create an archive using, for example :
sxmboxexp --dref 0021992dee0ca46f -a /tmp/problem.msg

There is a sort of workaround but it might lead to other problems if there are invalid characters in the smtp_address, change :

<property id="0x39fe">
<tag>smtp_address</tag>
<type>PT_STRING8</type>
</property>

to :

<property id="0x39fe">
<tag>smtp_address</tag>
<type>String</type>
</property>

in files :
/var/opt/scalix/??/s/sys/mapixml.cfg/IPM.Appointment.xml
and
/var/opt/scalix/??/s/sys/mapixml.cfg/Imapiprops.xml

This effectivly changes to the type "String" which means either PT_STRING8 or PT_UNICODE are acceptable.

Regards,
Gren.

Posted: Tue Apr 24, 2007 11:40 am
by gren
I believe your [OM 0] problems has been logged as a bug - see :

http://bugzilla.scalix.com/show_bug.cgi?id=15202

Regards,
Gren

Posted: Tue Apr 24, 2007 11:55 am
by asd_itops
Gren,

I have sent you three sample messages using the synatx you supplied. I also checked the bug you referenced and added soem votes for it.

At this time I have not added the workaround, I will wait to hear back from you on the messages. I can add that the the error messages are originating from different users, but all on WinXP, Outlook 2003, Latest connector.

Posted: Tue Apr 24, 2007 12:02 pm
by grubi
gren wrote:I believe your [OM 0] problems has been logged as a bug - see :

http://bugzilla.scalix.com/show_bug.cgi?id=15202

Regards,
Gren


Was this bug introduced in 11.0.3?
Is it advisable to stay on 11.0.2.1 for now?

Regards,
grubi.

Posted: Tue Apr 24, 2007 12:35 pm
by gren
Hi asd_itops,

Thanks for the archives. It appears that my worries that the text of the smtp_address fields would not be mappable to valid SMTP addresses was not justified. It must be possible for the MAPI SP to choose to use PT_UNICODE rather than PT_STRING8 now under some circumstances where it didn't do so before.

I have submitted :

http://bugzilla.scalix.com/show_bug.cgi?id=15226

to track this issue.

I advise you to apply the fix I suggested. Note that the results of browses for IMAP clients are cached, so you may want to do an "omtidyallu" to cause the caches to be refreshed.

Regards,
Gren.

Posted: Tue Apr 24, 2007 1:13 pm
by gren
Dear grubi,

> Was this bug (15202) introduced in 11.0.3?
Not 100% certain but I think it probably was.

> Is it advisable to stay on 11.0.2.1 for now?
I would say "no" for 2 reasons.
1. I believe a number of important stability fixes went into 11.0.3
2. From a quick play with an example message that exhibits the [OM 0] issue,
This may well be a "noise" error.
i.e. The index.browse is generating useful information and the exit code is 0
in spite of the fact that a scary log entry is created.

Regards,
Gren

Posted: Tue Apr 24, 2007 1:35 pm
by grubi
gren wrote:Dear grubi,

> Was this bug (15202) introduced in 11.0.3?
Not 100% certain but I think it probably was.

> Is it advisable to stay on 11.0.2.1 for now?
I would say "no" for 2 reasons.


Hi gren.

Thanks a lot for that useful estimation.

grubi.

Posted: Tue Apr 24, 2007 7:32 pm
by asd_itops
Thanks for the follow up... temporary fix applied (except for the slight typo corrected: mapiprops.xml vs. lmapipros.xml).

I would like to ask what syntax of omtidyallu are you referring to? omtidyallu -M ? I just want to be sure... omtidyallu scares me when I am not clear.. it can delete a lot of things :)