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Vital Scalix services not running and sending problems

Posted: Tue Apr 17, 2007 10:12 am
by adamlevoi
Hi,

For the past few days we have been having intermittent problems sending mail via Outlook over POP3 interface, after a while things would then start working again.

However i have got to the point today where for the last 3 hours no mail has been sent or recieved to anyone's mailbox.

I have looked at the sac and seen the following services are not running
Internet Mail Gateway
Local delivery
Service Router

when i click start these services still do not run, i have also tried rebooting the server to no avail.

Please let me know if this is a issue you are aware of or how i can get you more information regarding this problems so we can diagnose the problem.

This server had been running perfectly up untill about a week ago when we started getting these intermittent sending problems

Thanks in advance
Adam Levoi

Posted: Wed Apr 18, 2007 6:32 am
by ScalixSupport
Hi Adam!

Can you run the command "omshowlog -l 3", and reply with its results.

Thanks,
Subir