Page 1 of 1

Bad delete user.

Posted: Mon Apr 16, 2007 7:23 am
by Oscar
I use Scalix 11.0.2.1 with Fedora Core 5.

The other day I started to delete an account with many e-mails. I canceled the process before it was finished. Using SAC I can see that the account exists but I cannot access it (he say: Could not retrieve the information for the selected user). I tried to delete it using the omdelu command line utility but it says that it does not exist (omshowu : [OM 8040] The user can't be found, or has been deleted). If I try to create it again it says that this account already exists. Is there any way of deleting the account manually?

Any help is appreciated.

Thanks in advance,

Posted: Mon Apr 16, 2007 7:55 am
by ScalixSupport
Hi!

Can you get the result if you run the command:

Code: Select all

omsearch -e "G=<firstname>/S=<lastname>" -m @all-attr@


If you get the relevant result delete this entry using the command:

Code: Select all

omdelent -e "G=<firstname>/S=<lastname>"

Note: <firstname> <lastname> in these commands is the firstname and lastname respectively
of the user in question.

Thanks,
Subir

Problem deleting user

Posted: Fri Aug 03, 2007 3:33 pm
by interways2
Hello!

SAC was unable to delete a user, so I tried omdelu, which says OM 8028 user database error.

Then I tried omdelent and deleted the user entry.

The user still shows up in omscan, I can not create a new user with that user name in SAC (says user already exists, but does not show).

What can I do?