Scalix Forums

Posted: **Wed Mar 28, 2007 5:08 am**

Hello All.
We finally migrated our email system from our old exchange 2000 on dual p3 to new scalix-11.0.1 on P4 with 1 Gb memory etc.
However the performance of the outlook connector clients very slow. Noticeable slower than our exchange server.
Most of the time I see one ual.remote process eating all CPU with 100% load.
Can you advice me how to improve performance?

omstat -a

Code: Select all

PC Monitor                    Started        NON-STOP       0
Directory Relay Server        Started        03.27.07       
Notification Server           Started        03.27.07       0
Shared memory daemon          Started        NON-STOP       
Notification Monitor          Started        NON-STOP       
Session Monitor               Started        NON-STOP       
Indexer                       Started        NON-STOP       
Stats Daemon                  Started        NON-STOP       
Container Access Monitor      Started        NON-STOP       
Item Structure Server         Stopped                       
Database Monitor              Started        03.27.07       
Licence Monitor Daemon        Started        NON-STOP       
LDAP Daemon                   Started        03.27.07       
Queue Manager                 Started        NON-STOP       
Item Delete Daemon            Started        NON-STOP       
IMAP Server Daemon            Started        03.27.07       
SMTP Relay                    Started        03.27.07       
Mime Browser Controller       Started        03.27.07       
Event Server                  Started        03.27.07

omstat -s
omstat -s

Code: Select all

Service Router                Started        03.27.07       0         
Local Delivery                Started        03.27.07       0         
Internet Mail Gateway         Started        03.27.07       0         
Local Client Interface        Enabled        03.27.07       0         
Remote Client Interface       Enabled        03.27.07       11        
Test Server                   Started        03.27.07       0         
Request Server                Started        03.27.07       0         
Print Server                  Started        03.27.07       0         
Bulletin Board Server         Started        03.27.07       0         
Background Search Service     Started        03.27.07       0         
CDA Server                    Started        03.27.07       0         
POP3 interface                Started        03.27.07       0         
Omscan Server                 Started        03.27.07       0         
Archiver                      Started        03.27.07       0

We have 11 clients in total, so if 2-3 of them start using Outlook we are stuck.
Any suggestions would be welcome.

Posted: **Wed Mar 28, 2007 6:56 am**

hi,

could this be an ual.remote session where the user has somekind of handheld sync software running ? i have seen this with chapura software running on the client.

get the userid of the ual.remote session within top and do omstat -u all | grep <userid> to find out the scalixuser.

nikolaus

Posted: **Wed Mar 28, 2007 7:36 am**

yes this software called scalix outlook connector

Posted: **Wed Mar 28, 2007 7:39 am**

ual.remote is the scalix outlook connector. i was asking if there is something additional !

nikolaus

Posted: **Wed Mar 28, 2007 10:44 am**

What connector are you using? is this every single time a user logs in?

Craig

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