Scalix Forums

Dear All,
After upgrade from 11.0.0 to 11.0.1 i noticed that when a new message arrives in Outlook2003/2000 - it becomes marked as Read after 2 sec. WITHOUT to being read ! I mean - if you point Outlook to another folder - you can see that 1 new message arrives in Inbox and after 2 seconds - it is automatically marked as read !

THere is no SMart Cache mode !

There are no another clients ( somewhere ) connected to this account by any means ( MAPI,IMAP,POP3, WEB ...) !

Someone else to see this behaviour ?
This is not related to Connector !!!
This happens not with all users, but i cannot figure out any difference...!

I tried to delete the affected user and recreate it again - did not help !

Hi!

Did you upgrade the Outlook Connector as well? Could you please restart the "Remote
Client Interface" service using the commands below:


Thanks,
Subir

Hi Subir,

I restarted the server at all a couple of times, but it didnt help.
Here is what help:
Solution:

Deleting and then recreating the user in scalix didnt help.

But here is what make the problem go away:

1. Crate another one user in Scalix with totally different name
2. Import , previously exported mailbox with sxmboximp
3. Delete the mail-addresses from the Primary account and change the First/Last/Display Name
4. Change the First/Last/Display Name to the new account to match the needed ones.
5. Set the desired e-mail addresses in the new account
6. Login with the new account

Thats it! No more problems.

I Found what the main problem was !
It is so stupid ...

a couple of days before , i installed SugarCRM in Lab environment and configured one of the accounts with e-mail access to my scalix profile , using IMAP.

Today, i saw that , by not known reason, when SugarCRM reads an e-mail via IMAP - it marked it as READ.

This is SugarCRM issue, because the same is true if it reads email from Exchange.

No problem at all, Cheers things are working fine again.

Regards,
Subir