Users tidied .... without asking to be....

[tenaciousC]

HI All,

Just installed a vanilla Scalix server V11 and migrated a few users onto it from exchange.

These users were unusual in the fact that they thought it was a splendid idea to keep all their important email in their waste baskets. I'm not going to even begin to explain the twisted logic here.

Anyway we gave them the analogous lecture about whether they would consider keeping their household valuables in the dustbin outside their house!.... and told them they must file their email in a more sensible place because in 2 weeks time we were going to do an omtidyallu.

Unfortunately 24hrs later it appears all there wastebaskets are empty and most had not filed there emails elsewhere. Now we have to re-import all their "Important" email again

Is this automatic emptying wastebaskets by design? If so where is it configured?

Thanks in Advance for any suggestions.

C

[stevemurphy]

I had the same complaint after moving from Exchange to Scalix. When a user exits outlook, it cleans out their deleted items by default. Adding the following line to /var/opt/scalix/??/s/sys/general.cfg will stop that behavior:

Code: Select all

UAL_NO_WB_EMPTY=TRUE

You will need to restart scalix for the change to take effect. Also, if you are running the ommaint script, it will also clean out the deleted items after 30 days by default. If your users like to store important emails in the trash longer than that, comment out the omtidyallu line in the ommaint script.

[tenaciousC]

Thanks Steve ,

Can the recovery folder help me here?

Cheers

C

[stevemurphy]

My company migrated from Exchange to Scalix 9 over a year ago, before the recovery folder existed, so I did not get a chance to test that out. It is definitely worth a try, since activating the recovery folder is quicker than migrating a user's account :)

[florian]

Recovery folder can help; this is available in Scalix Small Business and Enterprise editions and will take data deleted/emptied from the wastebasket to the hidden recovery folder area. There, it will be kept for 7 days by default, before being finally deleted. This duration is configurable.

Florian.