Unable to open the specified message catalog.

[jryden]

I have started seeing tons of these in omshowlog: Unable to open the specified message catalog.

Is it something I need to worry about? What does it mean? I'm on Scalix 10

[dkelly]

Can you post the messages you are seeing logged ?

Is this a permissions problem ? What's changed on your server ? It's obviously not a Scalix 11 upgrade that's the issue so there is something else environmental.

Cheers

Dave

[jryden]

Hey Dave - it's a dedicated server with me as the only admin and as far as I know nothing has changed on it (but thse are famous last words, right?), it's been humming along without any kind of intervention for the past few months really. The "Unable to open the specified message catalog. " messages are getting logged over and over with nothing in between really so I'm not sure what else to post. Which permissions do you think could be out of sync? I just remembered that Scalix script to check permissions but I don't recall the name of it, lazy me, do you think a check with that will do it?

[jryden]

Ummm, duh! The message comes from omshowlog itself. I just did omshowlog | tail -150 > log and the Unable to open... messages were spit out to the console with the actual log messages going into the 'log' file. The plot thickens...

[dkelly]

In that case, can you run strace on that command and post the results ?

Cheers

Dave

[jryden]

Ok the strace is pretty humongeous so I took out some parts where the message appears:

stat64("/etc/localtime", {st_mode=S_IFREG|0644, st_size=1267, ...}) = 0
stat64("/etc/localtime", {st_mode=S_IFREG|0644, st_size=1267, ...}) = 0
stat64("/var/opt/scalix/nls/AMERICAN/UTF8,N", 0xbfedfeec) = -1 ENOENT (No such file or directory)
stat64("/var/opt/scalix/nls/AMERICAN/UTF8,O", 0xbfedfeec) = -1 ENOENT (No such file or directory)
stat64("/var/opt/scalix/nls/AMERICAN/UTF8,T", 0xbfedfeec) = -1 ENOENT (No such file or directory)
stat64("/var/opt/scalix/nls/AMERICAN/ISO8859_1,N", {st_mode=S_IFDIR|0775, st_size=4096, ...}) = 0
open("/opt/scalix/server/locale/AMERICAN/ISO8859_1,N/msgcats/mc_2025", O_RDONLY) = -1 ENOENT (No such file or directory)
stat64("/var/opt/scalix/nls/C/ISO8859_1,N", {st_mode=S_IFDIR|0775, st_size=4096, ...}) = 0
open("/opt/scalix/server/locale/C/ISO8859_1,N/msgcats/mc_2025", O_RDONLY) = -1 ENOENT (No such file or directory)
write(2, "Unable to open the specified mes"..., 47) = 47
read(3, "\205\0\6\0\5\0R\v\t\"\216EPF\0\0\2?\3\0\0\0\0\0\0\0\0\0"..., 32) = 32
read(3, "\351\7\0\0`\3\362\277\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\22"..., 101) = 101
time(NULL) = 1168381772

And much more like it

[dkelly]

What user are you running as ?

If it's root, it's not likely to be permissions or a language issue. If it isn't root, can you use the command:

omshowu -U uid

What is the language value for that user ?

Cheers

Dave

[jryden]

I'm running it all as root.

[dkelly]

Can you make the whole strace file available somewhere ?

Cheers

Dave

[jryden]

Sent you a pm

[jryden]

Did you see anything that looks suspicious in that strace Dave?

[dkelly]

I had a look through the strace and can see that we're trying to get a message catalog that should never exist ( I've checked through the source code and confirmed this ) so I'm suspecting that the log files are corrupted in some way ( these are binary files ).

One thing I'd have you try is to remove /var/opt/scalix/NN/s/logs/log.[012] and monitor this for a while to see if it's recurring or not.

Cheers

Dave