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pop3 server timeout

Posted: Mon Dec 18, 2006 7:52 am
by pagoxxx
Hello,

at a scalix server version 10.2.2 I have a problem with connection time-outs from the scalix pop3 server.

I already have enable the pop3-trace on this scalix server and got the following debug information:

First I post an example for a successful pop3 connection:

Connect: POP3 Server on (1166000597) Wed Dec 13 10:03:17 2006
-> +OK Scalix POP3 interface ready on: scalix-linux.test.local

Command = user user@TEST.LOCAL
-> +OK username@TEST.LOCAL gets mail here

Command = pass
-> +OK User Signed on: username /zentrale/CN=username intray has 0 messages

User Signed on: username /zentrale/CN=username intray has 0 messages
Command = stat
-> +OK 0 0

Command = quit
-> +OK POP3 Server connection terminated

POP3 Server connection terminated
Disconnect: POP3 Server on (1166000597) Wed Dec 13 10:03:17 2006

Second a pop3 trace where the connection fails and the pop3 outlook client gets the error message "Timeout waiting for the answer of the POP3 Server":

Connect: POP3 Server on (1166000916) Wed Dec 13 10:08:36 2006
-> +OK Scalix POP3 interface ready on: scalix-linux.test.local

Command = user username@TEST.LOCAL
-> +OK username@TEST.LOCAL gets mail here

getCommand: error getting line from connection
getCommand returned -1
Disconnect: POP3 Server on (1166000996) Wed Dec 13 10:09:56 2006

There are serveral users connected to this server via pop3 but this problem only occurs at some mailboxes and not every time. Is there any limitation of how many concurrent pop3 connections are possible to a scalix server?

Thanks for any help

Markus

Posted: Mon Dec 18, 2006 8:54 am
by ScalixSupport
Hi Marcus,

I would first like you to upgrade to Scalix 10.0.5 that has many fixes for POP and IMAP, you can find the download at:

http://www.scalix.com/downloads/index.html

Please feel free to reply if issue persists.

Warm Regards,
Subir