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The username or password is incorrect

Posted: Wed Dec 13, 2006 11:59 am
by Oscar
I have installed Scalix 11 RC1 with FC5......

When I access to SWA, he say:

"The username or password is incorrect. Note that passowrds are case sensitive. Try again".

But the username and the password is the correct. I create one new user but he say the same.

[root@scalix][~]# omshowlog
WARNING IMAP Server Da(IMAP Server Pr) 12.13.06 16:41:51
[OM.UI 574] Insufficient access capabilities to perform this command
User Name: xxxx xxxxx / scalix/CN=xxxx xxxxx
<- ual_GetBBHierarchy
-> ual_StartSyncFile
-> ual_GetSyncTempFile
-> im_GetNewTempItemNum
<- im_GetNewTempItemNum
<- ual_GetSyncTempFile
<- ual_StartSyncFile
-> ual_GetDRefFlagsTime
<- ual_GetDRefFlagsTime
-> ual_GetSingleFolderSync
-> ual_MapSyncFolderRef
<- ual_MapSyncFolderRef
-> ual_ListFolderSyncRecs
-> ual_PrepList
<- /build/scalix-MAIN/src/lib/ual/ual_prpitm.c:5758[101,574]


WARNING IMAP Server Da(IMAP Server Pr) 12.13.06 16:41:51
[SYS 2] No such file or directory
User Name: xxxx xxxxx / scalix/CN=xxxx xxxxx
<- ct_GetSyncDirName
<- ct_CheckSyncFName
<- ual_GetSingleFolderSync
-> ual_StopSyncFile
<- ual_StopSyncFile
-> ual_SyncCompressFiles
<- ual_SyncCompressFiles
-> ual_SaveBBHierarchy
-> ct_CheckSyncFName
-> ct_GetSyncDirName
<- ct_GetSyncDirName
<- ct_CheckSyncFName
-> ual_GetUserCharSet
<- /build/scalix-MAIN/src/lib/ombase/os/os_open.c:120[1,2]

I check Scalix file permissions and ownership with:

[root@scalix][~]# omcheck -i

and the state of the services is ok:

[root@scalix][~]# omstat -a
PC Monitor Started NON-STOP 0
Directory Relay Server Started 11:56:46
Notification Server Started 11:56:46 0
Shared memory daemon Started NON-STOP
Notification Monitor Started NON-STOP
Session Monitor Started NON-STOP
Indexer Started NON-STOP
Stats Daemon Started NON-STOP
Container Access Monitor Started NON-STOP
Item Structure Server Stopped
Database Monitor Started 11:56:46
Licence Monitor Daemon Started NON-STOP
LDAP Daemon Started 11:56:46
Queue Manager Started NON-STOP
Item Delete Daemon Started NON-STOP
IMAP Server Daemon Started 11:56:46
SMTP Relay Started 11:56:46
Mime Browser Controller Started 11:56:46
Event Server Started 11:56:46

Thanks in advance

Posted: Wed Dec 13, 2006 5:33 pm
by constant