Unable to email internally to local users

[moonpup]

Hi all,

I must have something configured incorrectly, as my users have no problem sending and receiving email outside the network. For some reason they cannot email each other internally over the network. This also happens when using the Web access.

They get an error message box that says "Unable to send mail to:" then the users name and email address. Does anyone know why internal mail is not being routed properly?

Thanks,

Kevin

[subir411]

Hi Kevin!

NB: Please revert with the Scalix version and OS you are using.

Is there anything in the /var/opt/scalix/logs/fatal when this happens? Can you also check what /opt/scalix-tomcat/logs/scalix-swa_log.<date>.txt log says when this happens?

Could you please revert with the contents of the file /etc/hosts

Thanks.

[moonpup]

Hi Kevin!

NB: Please revert with the Scalix version and OS you are using.

Is there anything in the /var/opt/scalix/logs/fatal when this happens? Can you also check what /opt/scalix-tomcat/logs/scalix-swa_log.<date>.txt log says when this happens?

Could you please revert with the contents of the file /etc/hosts

Thanks.

Hi Subir,

I have restored my original sendmail.mc file, recreated the sendmail.cf and restarted sendmail. Things are almost back to normal.

Currently, users can email each other locally over the network and to users outside the network (internet). The problem is no one is receiving email from the internet. I believe this problem is because I use DYNDNS and have mail relayed to me over port 10025 and I think Scalix is listening on 25. I am going to modify the scalix listening port to 10025 and restart the service and see what happens.

Please advise if I'm on the right track

[subir411]

Hi Kevin,

Exactly, Scalix works on default ports, if would be at your place I would somehow try making the DYNDNS work at port 25.

Please revert with your concerns.

Thanks.

[moonpup]

Hi Kevin,

Exactly, Scalix works on default ports, if would be at your place I would somehow try making the DYNDNS work at port 25.

Please revert with your concerns.

Thanks.

Hi Subir,

Well I tried to get Scalix to listen on 10025 and that pretty much broke everything Is there any way to have sendmail send and receive mail for the Scalix server so that I can take Scalix out of that loop.

Since my ISP blocks incoming port 25, that's why I am using DYNDNS to forward to my domain on 10025. In the past I have had no problems doing this with Postfix and Squirrelmail. Apparently, incoming mail is just not being picked up by Scalix, so somehow I need sendmail to relay over to Scalix and stop Scalix from listening on port 25 from the internet and use sendmail for both on 10025.

Hope this makes sense.

Thanks,

Kevin

[dkelly]

Can you detail what you did to try to get Scalix listening on 10025 ?

Cheers

Dave

[moonpup]

Can you detail what you did to try to get Scalix listening on 10025 ?

Cheers

Dave

Hi Dave,

I simply went into /var/opt/scalix/sys and modified the smtpd.cfg file with a LISTEN_PORT=10025 directive at the end of the file and did a omshut and omrc to restart everything.

Granted I had to chmod the file to make it writable, save the file and change the permissions back

Bottom line, I can send and receive email locally to all users and out to the internet. I'm just not receiving mail from the internet

Kevin