OM 9300 - 'Recipient name not found at destination'

[cmacmillan]

Hello,

I have read the posts regarding this error message but I am still experiencing problems.

I get an error report only when I send Calendar invites, or when someone sends a calendar invite to me. The invites can still be accepted and I get confirmation messages sent to me without a problem.

Error Message:
could not be delivered to the following recipient:

Colin A. MacMillan Mr.. / pubserv1, domain

because: 'Recipient name not found at destination' [OM 9300]
Similar name(s) known at the point of failure:
Colin A. MacMillan Mr.. / pubserv1, domain/CN=Colin

The message was forwarded to the local Error Manager:
admin / pubserv1, domain/CN=admin

---
I have tried various combinations to the SR_RESOLVE_MASK entry in /var/opt/scalix/sys/general.cfg

currently it is set to: SR_RESOLVE_MASK=S/G/OU1/OU2

We are using Scalix 10.0.1

I believe the problem lies with when my account was initially created on the system. My name was entered as Macmillan (lowercase 2nd m) to MacMillan. Minor difference, however as the other post suggest this can cause the above error.

Any tips appreciated,
Colin

[kanderson]

What is the output from:

omsearch -s|grep -i MacMillan

Thanks
Kev.

[cmacmillan]

Hello Kev,

The output:
S=MacMillan/G=Colin/I=A/Q=Mr./OU1=pubserv1/OU2=domain/CN=Colin/INTERNET-ADDR=colin@domain.com=colin@domain.co.uk/ENTRY-TYPE=1/UL-AUTHID=Colin@domain.com/UL-CAPS=7/UL-CLASS=Full/UL-IL=ENGLISH/POSTAL-CODE=aaaaaa/FAX=+44(0) 0000000000/MOBILE-PHONE=+44(0) 0000000000/L=abc/STREET-ADDRESS=abc/PHONE-1=+44(0) 0000000000/STATE-OR-PROVINCE=abc/CNTRY=GB/HOME-PHONE=+44(0) 0000000000/PARENT-DL=480=544
S=everyone/OU1=pubserv1/OU2=domain/CN=everyone/INTERNET-ADDR="everyone" <everyone@domain.com>/ENTRY-TYPE=4/DL-POLICY=0/DL-MEMBERS=[S=Vy/G=S/I=A/Q=Mr./OU1=pubserv1/OU2=domain/CN=S Vy]=[S=MacMillan/G=Colin/I=A/Q=Mr./OU1=pubserv1/OU2=domain/CN=Colin]
S=Leads/OU1=pubserv1/OU2=domain/CN=Leads/INTERNET-ADDR="Leads" <Leads@domain.com>/ENTRY-TYPE=4/DL-POLICY=0/DL-MEMBERS=[S=Vy/G=S/I=A/Q=Mr./OU1=pubserv1/OU2=domain/CN=S Vy]=[S=MacMillan/G=Colin/I=A/Q=Mr./OU1=pubserv1/OU2=domain/CN=Colin]

thanks, Colin