Mail Reply path different from mail addresss

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sxadminjhb

Mail Reply path different from mail addresss

Postby sxadminjhb » Thu Nov 30, 2006 4:58 am

Good day all , I am having the following problem regarding my Scalix server, our mail address's have been set up as user@domain.co.za however lately we have been getting calls from folks who have been replying to our mail saying it has been returned due to user unknown, closer inspection to the internet headers indicates that our reply path is user@mail.domain.co.za how do i check and make sure that my reply path stays user@domain.co.za

If anyone could point me in the right direction here i would be most grateful as at the moment we are not recieving replys at all

constant
Posts: 87
Joined: Wed Sep 14, 2005 2:27 am
Location: Cooroy, Australia

Postby constant » Thu Nov 30, 2006 5:15 am

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I believe you need to change the domain for these users to domain.co.za.
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sxadminjhb

Postby sxadminjhb » Thu Nov 30, 2006 5:20 am

Ok ....as a newbie to the Linux /Scalix world where do i change this, I see i have a sendmail.cf.1 file which has mail.domain.co.za in it, I also see a warning saying do not edit the file .....any suggestions...please

Valerion
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Postby Valerion » Thu Nov 30, 2006 5:56 am

It could be that your sendmail is rewriting the outgoing addresses.

Can you post your sendmail.mc for us, please? If it looks right, we can rebuild the .cf from that. In the Admin Console, go to the user's settings and check the email addresses configured for each.

constant
Posts: 87
Joined: Wed Sep 14, 2005 2:27 am
Location: Cooroy, Australia

Postby constant » Thu Nov 30, 2006 5:56 am

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In SAC, go to "Settings", then click on "Mail Server:". Click on "Add Rule", and add domain.co.za. Save changes and logout of SAC.

Logon to SAC again, then select each user and the domain field of "Email Addresses" should now have a drop down list. Select the new domain, and save changes. Repeat for each user.
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