Server crashed

[kyiu]

My Scalix server crashed. I managed to bring it back up. The webclient is working but no email can be sent or received by any users. Did troubleshooting for several hours. Sendmail is working but no outgoing email. Incoming emails can be seen on the mallog but not going to the Scalix. It's very useless as an email server right now. Can some help?

Ken

[mikethebike]

What do you see when you run "omstat -s"

Stop and start scalix, then have a look at the logs



omshowlog -p 20 -l 9

In ~scalix/logs have a look at the fatal log

tail -50 fatal

[kyiu]

Thanks for helping. I couldn't get what you're asking to see. But I managed to get the below.

[root@server ~]# omshowlog | tail -50
<- /build/11.4.5/src/bin/ux/ux_mimein.c:291[102,1401]
<- /build/11.4.5/src/bin/ux/ux_mimein.c:5177[102,1401]
<- /build/11.4.5/src/bin/ux/ux_in.c:4635[102,1401]
<- /build/11.4.5/src/bin/ux/ux_in.c:2013[102,1401]


WARNING Internet Mail (Incoming ) 05.08.12 17:20:29
[OM.UX 1401] Cannot read message data.
<- tf_AppendRecord
<- mp_PutObjectFile
<- ux_InParseMimeFile
<- ux_InParseMimeContent
-> im_UnlinkItem
-> im_ItemRef2FName
<- im_ItemRef2FName
<- im_UnlinkItem
-> im_GetNewItemNum
<- im_GetNewItemNum
-> ux_InParseContentHeader
-> GetMailText
<- /build/11.4.5/src/bin/ux/ux_mimein.c:291[102,1401]
<- /build/11.4.5/src/bin/ux/ux_mimein.c:5177[102,1401]
<- /build/11.4.5/src/bin/ux/ux_in.c:4635[102,1401]
<- /build/11.4.5/src/bin/ux/ux_in.c:2013[102,1401]


WARNING Indexer (Indexer ) 05.09.12 10:36:47
[OM.DMON 3005] The Indexer has failed to access an internal file. Details:
Failed to open notif file [ /var/opt/scalix/s9/s/indexwork/1336574207.0-1 ]: No such file or directory (skipping)


SERIOUS ERROR CDA Server (CDA Server ) 05.09.12 15:57:15
[OM 28664] There is already a CDA server process running
<- cvc_IsMappingAvail2
-> cvc_IsMappingAvail2
-> uni_GetCharset
-> cvc_iconvGetCharSetName
<- cvc_iconvGetCharSetName
-> cvc_iconvGetCharSetName
<- cvc_iconvGetCharSetName
-> cvc_IsMappingAvail3
-> cvc_iconvGetCharSetName
<- cvc_iconvGetCharSetName
-> cvc_iconvGetCharSetName
<- cvc_iconvGetCharSetName
<- cvc_IsMappingAvail3
<- uni_GetCharset
<- cvc_IsMappingAvail2
<- /build/11.4.5/src/bin/cda/cda_daemon.c:799[205,28664]

[kyiu]

BTW
[root@server ~]# omstat -s
Service Router Started 05.10.12 19416
Local Delivery Started 05.10.12 0
Internet Mail Gateway Started 05.10.12 1690682
Local Client Interface Enabled 05.09.12 0
Remote Client Interface Enabled 05.09.12 3
Test Server Started 05.10.12 0
Request Server Started 05.10.12 0
Print Server Started 05.10.12 0
Bulletin Board Server Started 05.10.12 0
Background Search Service Started 05.10.12 0
CDA Server Started 05.10.12 0
POP3 interface Started 05.10.12 0
Omscan Server Started 05.10.12 0
Proxy Folder Service Started 05.10.12 0

[florian]

may make sense to upgrade to 11.4.6 - that release has bugfixes in related areas.

Florian.