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Service Router Issue

Posted: Tue Oct 24, 2006 1:42 am
by jgao
When I ran "omstat -s", the number of Service Router is extremely high, 1000+. Normally it's 0. What could be wrong? How to diagnose this?

Thanks,
Jian

Posted: Mon Oct 30, 2006 8:21 am
by Valerion
I see this is a week old, and not sure if you got an answer yet.

The number indicates the number of messages in the ROUTER queue.

1) The SR could be stalled (is it started according to omstat?) If this is the case you would not be able to send or receive mail as the SR handles all of that.

2) The SR simply can't keep up with your mail. I've seen this at a client where a faulty script was continously sending emails. Once we squashed that, the SR quickly caught up. If this is the case you will see the numbers go up and down, and hopefully go to 0 in off-peak times.

Posted: Mon Oct 30, 2006 2:49 pm
by jgao
Valerion,

Thanks a lot for your response. As you said, the number went down and up, and to 0 eventually in off peak time.

After killed some message loops, the number stays at 0 for most of the time.

Jian