Scalix Forums

I cannot send or receive emails (even if I send one to myself). I looked around in the SAC and found the Service Router service to be red. Here's the error log:

ERROR Service Router(Service Router) 10.20.06 11:23:31
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: <none - expect greeting reply>
Reply received: 503 "ClamAV" cannot scan Scalix-owned file Parse error at line 76: Option FixStaleSocket requires boolean argument.


ERROR Service Router(Service Router) 10.20.06 11:23:31
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: QUIT Please Close This Session
Reply received: 220 Virus Scanning Client Ready


ERROR Service Router(Service Router) 10.20.06 11:23:31
[OM 5183] A Mapper error has been detected.
<- cvc_enhCnvString
<- rsl_GetRuleValue
-> rsl_GetRuleValue
-> cvc_enhCnvString
<- cvc_CnvStringTryIconv
<- cvc_enhCnvString
<- rsl_GetRuleValue
<- rsl_GetRuleSet
<- sr_CheckForVirusRule
-> vs_ScanInit
-> vs_ScanActive
<- vs_ScanActive
-> vs_omScanInit
-> vs_GenericScanInit
<- /build/11.0.0.196-beta/src/lib/rsl/rsl_match.c:244[100,5183]
<- /build/11.0.0.196-beta/src/lib/rsl/rsl_match.c:244[100,5183]


SERIOUS ERROR Service Router(Service Router) 10.20.06 11:23:31
[OM 5183] A Mapper error has been detected.
<- rsl_GetRuleValue
-> rsl_GetRuleValue
-> cvc_enhCnvString
<- cvc_CnvStringTryIconv
<- cvc_enhCnvString
<- rsl_GetRuleValue
<- rsl_GetRuleSet
<- sr_CheckForVirusRule
-> vs_ScanInit
-> vs_ScanActive
<- vs_ScanActive
-> vs_omScanInit
-> vs_GenericScanInit
<- /build/11.0.0.196-beta/src/lib/rsl/rsl_match.c:244[100,5183]
<- /build/11.0.0.196-beta/src/lib/rsl/rsl_match.c:756[100,5183]
<- /build/11.0.0.196-beta/src/lib/rsl/rsl_match.c:1446[100,5183]

Ideas???

Option FixStaleSocket requires boolean argument.

This means that there is a problem with your clamav .conf file in /etc/

Have you updated it recently ?

Cheers

Dave

yes, i have updated. My conf file is actually located in /usr/local/etc, I don't know if that makes a difference?

It doesn't really make a difference where it is but, basically, you have an invalid value for FixStaleSocket

Cheers

Dave

I installed the previous version of clamav, and commented out the section having to do with FixStaleSocket in the clamd.conf file. I start up the router and still get the following error:

ERROR Service Router(Service Router) 10.20.06 13:13:52
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: <none - expect greeting reply>
Reply received: 503 "ClamAV" cannot scan Scalix-owned file Can't connect to clamd.


ERROR Service Router(Service Router) 10.20.06 13:13:52
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: QUIT Please Close This Session
Reply received: 220 Virus Scanning Client Ready

Before you ask, yes clamav does belong to the scalix group.

Any thoughts??

I installed the previous version of clamav, and commented out the section having to do with FixStaleSocket in the clamd.conf file. I start up the router and still get the following error:

ERROR Service Router(Service Router) 10.20.06 13:13:52
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: <none - expect greeting reply>
Reply received: 503 "ClamAV" cannot scan Scalix-owned file Can't connect to clamd.


ERROR Service Router(Service Router) 10.20.06 13:13:52
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: QUIT Please Close This Session
Reply received: 220 Virus Scanning Client Ready

Before you ask, yes clamav does belong to the scalix group.

Any thoughts??

Can't connect to clamd

This means that clamd isn't running.

Cheers

Dave

clamd is running:

[root@mail ~]# ps aux | grep clamd
clamav 1825 0.0 1.0 21712 16128 ? Ss 13:50 0:00 clamd

Can you post the output from

Cheers

Dave

dkelly wrote:Can you post the output from

Code: Select all

lsof -p 1825 | grep TCP

Cheers

Dave

nothing.

Interesting:

[root@mail ~]# clamdscan /etc/passwd
connect(): No such file or directory
ERROR: Can't connect to clamd.

----------- SCAN SUMMARY -----------
Infected files: 0
Time: 0.002 sec (0 m 0 s)

Check that is uncommented in your clamd.conf file and restart clamd if you need to make the change.

Cheers

Dave