Scalix POP3/SMTP unable to send mails to other Domains

[persoft]

Dear Gurus,

We are having issues send out emails to other Domains using POP3 setting while SWA & Outlook connect Plugin works fine (able to send/receive emails to any domain)

I receive undeliverable mail as
Your message did not reach some or all of the intended recipients.

Subject: To xxxx@yahoo.com.sg
Sent: 10/20/2006 3:41 PM

The following recipient(s) could not be reached:

'xxxx@yahoo.com.sg' on 10/20/2006 3:41 PM
550 Requested action not taken: mailbox unavailable


SMTPD Relay Log is as:
REPORT SMTP Relay (SMTPD Relay Pr) 10.20.06 15:35:58
[OM.DMON 2172] SMTP: Rejected relay attempt from xxxx@xxxx.biz at 220.255.47.219 to xxxx@yahoo.com.sg

Kindly share your kind advice. Thanks

Malik

[chris]

Hi Malik,

first off, what's the setup in your email client? pop3 is only for getting email, you send email from the client using smtp.

Are you using authenticated smtp? Is your smtp server entered into the settings in the client?

If you don't authenticate to the smtp server, you won't be able to send. So make sure your client has authenticate to smtp checked, and (if there is one, depends on the client) the checkbox 'use the same credentials I use to recieve email' checked.

Hope this helps, if not let me know.

Chris

[persoft]

Hi Chris,

Thanks for your reply. Yes It athenticates outgoing Emails. I am using Outlook to send emails.

Not sure, could it be some Relay issue?

[chris]

Yes It athenticates outgoing Emails. I am using Outlook to send emails.

Not sure, could it be some Relay issue?

It's clearly a relay issue of some sort - seeing as you can send email normally with SWA as well as the outlook plugin, I don't think it's your central server.

Can you double check that you're using the correct authentication settings for your outgoing smtp?

[persoft]

Yes, It is ticked at 'My outgoing server (SMTP) requires athentication & use same setting as my incoming mail server.

[chris]

can you post the output of

Code: Select all

grep -i relay /var/opt/scalix/sys/smtpd.cfg

please?

Each domain you are using should be in there.

[persoft]

Relay accept 127.0.0.1
Relay accept .xxx.biz
Relay Log_Reject ALL

[chris]

I assume you are sending email from an xxx.biz account?

Check your outlook settings to ensure that the sending email addr is in the xxx.biz domain. If it's not, add the domain you want to send from to the list of relay domains.

[persoft]

Dear Chris,

Yes, it is xxx.biz & it is in outlook outgoing email server setting

[monetron]

Hi,

i have the same problem when trying to send a email.
550 denied due to spam list

in my email-client it is not possible to configure smtp auth.
is ther a workaround ??

when i am trying to send the same email form sx webmail, i am getting

553 5.1.8 <testuser@mailserv.tst>... Domain of sender address testuser@mailserv.tst does not exist
(dns entrys are correct - i have checked the dns)

by the way... is ther a german Forum fo scalix users ???
it's a little bit strange to get help from a german admin in english.

regards
Uwe

[chris]

Hi guys, sorry for the lag time.

Please set

Code: Select all

DEBUG_LOG=TRUE

in your /var/opt/scalix/sys/smtpd.cfg

Then restart smtpd with

Code: Select all

omoff -d0 smtpd
omon smtpd

After that, you will get a logfile at /var/opt/scalix/tmp/smtpd.log with the SMTP connections which you can post here.

Thanks,

Chris

[persoft]

Thanks for your support, here is the log of smtd relay:

REPORT SMTP Relay (SMTPD Relay Pr) 10.23.06 00:08:16
[OM.DMON 2172] SMTP: Rejected relay attempt from malik@xxx.biz at 121.6.88.111 to malikxx@gmail.com


REPORT SMTP Relay (SMTPD Relay Pr) 10.23.06 00:17:50
[OM.DMON 2172] SMTP: Rejected relay attempt from malik@xxx.biz at 121.6.88.111 to malikxx@gmail.com


REPORT SMTP Relay (SMTPD Relay Pr) 10.23.06 00:22:47
[OM.DMON 2172] SMTP: Rejected relay attempt from malik@xxx.biz at 121.6.88.111 to malikxx@gmail.com

[persoft]

One noteable log line:

Cli 29614/1 sent : 550 Denied due to spam list

[Kris]

"Denied due to spam list" doesn't sound good. Perhaps your server's IP adres is on a blacklist. Check your IP on http://www.senderbase.org/, it will show you if you're on a blacklist somewhere.

[persoft]

No it was not due to spam list.

It was due to firewall blocking ESMTP & passing SMTP to Scalix without athentication resulting not athenticated. Thanks for you guys support.