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Not all of the items can be displayed

Posted: Thu Oct 12, 2006 3:57 pm
by mdarby
"Not all of the items can be displayed. The number of items exceeds the current maximum allowable for this container"

This error message pops up whenever I load a certian user's account. If they schedule appointments, close Outlook 2K3, then re-open Outlook, the above message appears after a short pause, then all new appointments are gone.

I need fast help on this if possible, my CEO is ready to drop Scalix like a ton of bricks...

Posted: Thu Oct 12, 2006 6:17 pm
by dkelly
Why is it always CEOs that have this problem ? :wink:

This is most likely because the container ( folder ) that is being accessed has >32K items in it.

Is that particular user using multiple clients, i.e. SWA ( or IMAP ) and MAPI at the same time ?

Cheers

Dave

Posted: Thu Oct 12, 2006 8:08 pm
by mdarby
His inbox has maybe three hundred messages; overall not that much other stuff when it comes to subfolders, etc.

I do believe that I was accessing his account when the error message came up.

But...

Would this also account for the missing appointments? I've seen them disappear with my own eyes, so I know it's not user error...

Posted: Fri Oct 13, 2006 8:26 am
by mdarby
I also know that his appointments were missing long before I ever logged into his account...

Posted: Mon Oct 16, 2006 9:55 am
by mdarby
Any thoughts? Scalix has about two minutes left according to the big guys...

Posted: Mon Oct 16, 2006 11:11 am
by dkelly
If this is time critical for you, I'd advise that you invoke your Scalix support contract and log a support incident.

Cheers

Dave

Posted: Mon Oct 16, 2006 11:19 am
by mdarby
We didn't purchase a support contract as this board usually has a decent turn around time with most issues.

Is there any pointers to look at? Anything off the top of your head?

Posted: Thu Oct 25, 2007 6:07 pm
by implodeme
I also started getting this error with one specific user.