Scalix Forums

Hi,

i can't create user or groups in Webadministrator. There comes an error like this:

could not start add operation
possible administration server problem

i've installed scalix on a suse enterprise server 8 with all patches and sp3

cheers

thomas

Hi Treinert,

Did you find a solution?

Hi,
SAC worked for me for about a week, then I got the same error.
Tried to reinstall everything except the OS (RH ES3).
Nothing helps.

Dave, is it the known problem? Any cure?

What do the tomcat logs show when this happens ?

In ${TOMCAT_HOME}/logs, check: caa.log, scalix-sac_log.YYYY-MM-DD.txt and scalix-caa_log.YYYY-MM-DD.txt.

Cheers

Dave Kelly
Senior Support Engineer
Scalix Corporation

Hi !
The reason of the problem is that catalina doesn't have the PATH
to the /opt/scalix/bin directory. Just add
PATH=$PATH:/opt/scalix/bin; export PATH
to the startup.sh file to fix the situation.

How are you starting up tomcat and what user are you signed in as ?

The reason I ask is that our server installation creates files in profile.d to add /opt/scalix/bin into the path.

Can you confirm that these files exist ?

Cheers

Dave.

Dave: O.K. finally, I know the reason why.
The bug is in the startup script from the INTEGRATION directory.
I've allready mentioned that sac worked for me for a while.
Then I've installed this script to start tomcat automatically...
NEVER USE UNSUPPORTED SOFTWARE! ;=)

BTW, Dave, I've noticed one very ancient bug in the wizard.
It changes xinetd.conf but don't restarts xinetd.

I've followed any clues gleaned from this thead but I am still unable to use the sac to add users or groups. When I try to it gives me "The administration server not responding. You should check the server log files." I'm uncertain which logs can help here and perhaps a symptom of the problem is the lack of certain tomcat log files. For instance, my scalix server is not opening a scalix-swa_log or scalix-sac_log.

Also, neither the "Users" or "Groups" SAC interfaces are listing users or groups.

$ ls -l /usr/local/jakarta-tomcat-5.0.25/logs
total 2536
-rw-r--r-- 1 root root 2336515 Jul 8 17:48 caa.log
-rw-r--r-- 1 root root 190614 Jul 8 17:39 catalina.out
-rw-r--r-- 1 root root 10707 Jul 6 18:11 localhost_log.2004-07-06.txt
-rw-r--r-- 1 root root 6145 Jul 7 17:49 localhost_log.2004-07-07.txt
-rw-r--r-- 1 root root 13519 Jul 8 17:39 localhost_log.2004-07-08.txt
-rw-r--r-- 1 root root 18321 Jul 7 17:29 scalix-swa_log.2004-07-07.txt

This server is running Scalix 9.0 eval/RHAS 3.0.

Thanks for any suggestions. I am quite eager to get this running.
-Emery

Hi everybody,

it seems that the reason is to start tomcat after apache started. then all works fine.

thomas