Create user or group error ...

[treinert]

Hi,

i can't create user or groups in Webadministrator. There comes an error like this:

could not start add operation
possible administration server problem

i've installed scalix on a suse enterprise server 8 with all patches and sp3

cheers

thomas

[wsiegrist]

Hi Treinert,

Did you find a solution?

[zandrew]

Hi,
SAC worked for me for about a week, then I got the same error.
Tried to reinstall everything except the OS (RH ES3).
Nothing helps.

Dave, is it the known problem? Any cure?

[ScalixSupport]

What do the tomcat logs show when this happens ?

In ${TOMCAT_HOME}/logs, check: caa.log, scalix-sac_log.YYYY-MM-DD.txt and scalix-caa_log.YYYY-MM-DD.txt.

Cheers

Dave Kelly
Senior Support Engineer
Scalix Corporation

[zandrew]

Hi !
The reason of the problem is that catalina doesn't have the PATH
to the /opt/scalix/bin directory. Just add
PATH=$PATH:/opt/scalix/bin; export PATH
to the startup.sh file to fix the situation.

[ScalixSupport]

How are you starting up tomcat and what user are you signed in as ?

The reason I ask is that our server installation creates files in profile.d to add /opt/scalix/bin into the path.

Can you confirm that these files exist ?

Cheers

Dave.

[zandrew]

Dave: O.K. finally, I know the reason why.
The bug is in the startup script from the INTEGRATION directory.
I've allready mentioned that sac worked for me for a while.
Then I've installed this script to start tomcat automatically...
NEVER USE UNSUPPORTED SOFTWARE! ;=)

BTW, Dave, I've noticed one very ancient bug in the wizard.
It changes xinetd.conf but don't restarts xinetd.

[eford]

I've followed any clues gleaned from this thead but I am still unable to use the sac to add users or groups. When I try to it gives me "The administration server not responding. You should check the server log files." I'm uncertain which logs can help here and perhaps a symptom of the problem is the lack of certain tomcat log files. For instance, my scalix server is not opening a scalix-swa_log or scalix-sac_log.

Also, neither the "Users" or "Groups" SAC interfaces are listing users or groups.

$ ls -l /usr/local/jakarta-tomcat-5.0.25/logs
total 2536
-rw-r--r-- 1 root root 2336515 Jul 8 17:48 caa.log
-rw-r--r-- 1 root root 190614 Jul 8 17:39 catalina.out
-rw-r--r-- 1 root root 10707 Jul 6 18:11 localhost_log.2004-07-06.txt
-rw-r--r-- 1 root root 6145 Jul 7 17:49 localhost_log.2004-07-07.txt
-rw-r--r-- 1 root root 13519 Jul 8 17:39 localhost_log.2004-07-08.txt
-rw-r--r-- 1 root root 18321 Jul 7 17:29 scalix-swa_log.2004-07-07.txt

This server is running Scalix 9.0 eval/RHAS 3.0.

Thanks for any suggestions. I am quite eager to get this running.
-Emery

[treinert]

Hi everybody,

it seems that the reason is to start tomcat after apache started. then all works fine.

thomas