Local Delivery partially abort

[akuchenbuch]

Hello,
I'm a new user of scalix.

I use an SUSE 10.0 with scalix 10.0.1 and when I will send a Mail to another Scalixuser, this mail hangs in the local delivery queue.

omstat -s show "Partially Abort " for Local Delivery Service.

omoff -d0 -s "Local Delivery" and then omon -s "Local Delivery" does'nt help.

Mails from or to external Mailuser (for ex. gmx.com) are OK.

here is the Messaage from /var/opt/scalix/log/fatal

###################################################
SERIOUS ERROR Local Delivery(Local Delivery) Mon Sep 25 23:32:24 2006
[OM 10270] Process about to terminate due to error.
Signal (Segmentation Violation) trapped by process 9378
Procedure trace follows:
-> nm_AppendFieldMem
-> nm_AddSeparators
<- nm_AddSeparators
-> nm_ParseORN
<- nm_ParseORN
<- nm_AppendFieldMem
<- nm_PutFieldMem
-> nm_PutFieldMem
-> nm_AppendFieldMem
<- nm_AppendFieldMem
<- nm_PutFieldMem
-> nm_ParseORN
<- nm_ParseORN
<- ul_utUnpackUserEnt
<- ul_FindPrimeUser
<- ul_IsEnu
Pid of logging process: 9378


SERIOUS ERROR Local Delivery(Local Delivery) Mon Sep 25 23:32:24 2006
[OM 10272] BACKTRACE:
/opt/scalix/lib/libom_er.so(er_add_backtrace+0xb6)[0x400d30c6]
/opt/scalix/lib/libom_er.so[0x400d33b2]
/opt/scalix/lib/libom_er.so(er_DumpProcAndExit+0x1f)[0x400d356f]
[0xffffe420]
[0x613c2022]
?t?�%@<?
Pid of logging process: 9378
###################################################

Can anybody help me?

With Regards

Andreas

[ScalixSupport]

What does omoff end up showing? Does it ever show Stopped?

You may need to issue:

omreset -o off local

then omon.

Regards,
Don

[akuchenbuch]

result of omreset -o off local:

Service Local Delivery forced to state 0

then omstat -s

...
Local Delivery Stopped 08:19:33 11
...

then omon -s local:

Enabling 1 subsystem(s).

then omstat -s

...
Local Delivery Partially Abor 08:20:06 11
...

What can I do?

[akuchenbuch]

Hello Don!

Can you answer again?

Regards

Andreas

[akuchenbuch]

Today I've saved the mailstore and unistalled scalix, reboot machine and reinstalled scalix.

The status of the local deleivery Service is always "Partially Abort".

Please help me!

Regards
Andreas

[dkelly]

If you run the command

Code: Select all

omshowenu

and then

Code: Select all

omshowu -n "User Name"

using the name you got from the omshowenu command, how many internet addresses does that user have ?

If it appears that there is > 512 characters, you need to do something to reduce that number. The simplest method is to remove all the friendly names from everything except the primary internet address as all the others are used for incoming mail only.

Cheers

Dave

[akuchenbuch]

Hello,

omshowenu gives me an username.

When I want to delete the user (omdelu -n <user>) there was no message, no OK or no error, but the user was not deleted.

With SAC, I can't delete the too. There was an small dialog User ... cannot delete (in german).

What can I do to delete the defect user?

[akuchenbuch]

Hello!

Can you answer again?

Regards
Andreas

[akuchenbuch]

Hello,

omshowenu gives me an username.

When I want to delete the user (omdelu -n <user>) there was no message, no OK or no error, but the user was not deleted.

With SAC, I can't delete the too. There was an small dialog User ... cannot delete (in german).

What can I do to delete the defect user?

[ScalixSupport]

You will need to assign a new enu user with omconfenu.

omconfenu -n name[/mailnode]

Then you should be able to delete the user that was the enu user.

Regards,
Don