Archiving Mail Doesn't Reduce Mailbox

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dougp23
Posts: 229
Joined: Thu Feb 15, 2007 2:42 pm

Archiving Mail Doesn't Reduce Mailbox

Postby dougp23 » Thu Dec 08, 2011 3:38 pm

Some of my users have very large mailboxes (Outlook 2007).

So we chose File -> Archive and said "archive anything older than 6 months", choosing the top level so calendar entries and all that as well as email should be archived.
The archive is created, but the mailstore on Scalix remains the same size....
Did I do something wrong?
Check out my "Life with Scalix" blog at
http://swifttide.com/blog

PrisonMind
Posts: 308
Joined: Thu Jul 10, 2008 5:00 am
Location: Adua

Re: Archiving Mail Doesn't Reduce Mailbox

Postby PrisonMind » Fri Dec 09, 2011 12:38 pm

hi,

how big is the pst file?
did you have any emails in the pst?
when did you create the scalix account?

sxdu -rh | grep <Lastname>
sxdu -h |grep <Lastname>
sxdu -wh |grep <Lastname>

dougp23
Posts: 229
Joined: Thu Feb 15, 2007 2:42 pm

Re: Archiving Mail Doesn't Reduce Mailbox

Postby dougp23 » Mon Dec 12, 2011 10:31 am

Using the Outlook connector. What I want is when they archive, the size of their mailstore on the server should be reduced.
That does not appear to be happening....
Check out my "Life with Scalix" blog at

http://swifttide.com/blog

PrisonMind
Posts: 308
Joined: Thu Jul 10, 2008 5:00 am
Location: Adua

Re: Archiving Mail Doesn't Reduce Mailbox

Postby PrisonMind » Mon Dec 12, 2011 10:55 am

hi,

yes that´s SHOULD BE right but it could be that you archive nothing!

e.g outlook 2007 (without special patch) and outlook 2003 use the flag last modify date to archive the messages.
so how big is your pst?

or maybe you should fix the mailbox!

omscan -AvfxS -u "Firstname Lastname"
(be carefull with -S!)
you should shutdown rci and local delivery before your start omscan with -S

dougp23
Posts: 229
Joined: Thu Feb 15, 2007 2:42 pm

Re: Archiving Mail Doesn't Reduce Mailbox

Postby dougp23 » Tue Dec 13, 2011 10:41 am

Hmm...we are running Outlook 2007. What is the special patch??
Check out my "Life with Scalix" blog at

http://swifttide.com/blog

PrisonMind
Posts: 308
Joined: Thu Jul 10, 2008 5:00 am
Location: Adua

Re: Archiving Mail Doesn't Reduce Mailbox

Postby PrisonMind » Thu Dec 15, 2011 11:26 am

http://support.microsoft.com/kb/2412171
http://support.microsoft.com/kb/2500686

RegKey:
HKEY_CURRENT_USER->Software->Microsoft->Office->12.0>Outlook->Preferences
Wert_Name: ArchiveIgnoreLastModifiedTime
Wert_Typ: REG_DWORD
Wert: 1

aminamin
Posts: 24
Joined: Thu Jul 23, 2009 10:37 am

Re: Archiving Mail Doesn't Reduce Mailbox

Postby aminamin » Mon Jan 30, 2012 1:42 pm

Dear All
This is very interesting , I have the same problem
in scalix when I archived users mailstores
I can see in the Scalix application console that the size is reduce
but nothing is done in the server

Someone can help to delete all emails archived from the server


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