Scalix Forums

Help!

How can I get my local mail boxes back into the SYSTEM directory??

I am currently seeing only imported LDAP addresses for Exchange....

I can not see the mailboxes in SAC either.

They DO still exist and are listed when I do omshow -m MAILNODE

All my mail is bouncing with user unknown currently

C

I suggest you purchase a support incident for something this serious as there are no sla's with forum posts and there are if you've purchased support.

Do you have a backup?

Regards,
Don

Hi Don,

Don't worry we have support and it was well used..... however this may have highlighed a weakness in the system, as there seems no way to quickly regenerate address book entries for existing mail boxes (should their entries mysteriously dissappear).

In the end a support engineer had to cunningly recreate the entries from a log file ... not an easy job. So I got away with this by the skin of my teeth.

The cause of the problem... I think I issued an

which should delete all address book entries belonging to agreement 2.

I don't understand why agreement 2 would own all the entries relating to local mailboxes on that server. I would have thought that only the entries relating mail boxes on the other exporting server would have been deleted.

So I would appreciate input from anyone as to why this happened, and perhaps some thought as to how to fix it faster should it ever happen again!

For the time being I would caution people in the use of omdelds with the -D option in case it has these undesirable effects on your address lists!

Cheers!

C

Yes, Yuri is a star and he saved you.

The workaround is to use:

omsearch -s -e PROPAGATED-BY=xxx -m LID | omdelent -f -
omdelds -i N -D

where xxx is the LID for the for dirsync agreement and N is the dirsync
agreement number from omlistds -i.

This is a known bug and fixed for R 11.

Cheers,

Sascha.

Yes.Thanks indeed to Yuri....

Another question.... would it be wise to save the directory everyday to a file? What would be to best way to generate such a file, as important entries such the DBV-ID are not displayed by omsearch.

Cheers

C

You can use

to get a list of the SYSTEM address book and all the attributes for each user.