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Problem starting Remote Client Interface

Posted: Wed Aug 23, 2006 8:02 am
by September
I have problem starting up Remote Client Interface, when I use omstat -s its show me Remote Client Interface is disabling. I try to use omon -s "Remote Client Interface" I'll get this kind of error:

omon : [OM4828] Cannot start up subsystem Remote Client Interface, a shut down is in progress

Please help very emergency

Posted: Wed Aug 23, 2006 8:40 am
by Valerion
If you did a

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omoff rci

it will wait for a minute before shutting down. You can force it to shut down immediatedly with

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omoff -d0 -w rci


If it's doing this for longer than a minute or so, do a

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omshut

then kill any remaining Scalix processes, followed by a

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omrc


If it still doesn't want to start up, I would do a

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omshowlog -e

and look for any errors from the RCI.

Posted: Wed Aug 23, 2006 8:52 am
by September
I did try the following steps but still not working and not much info show in log

Posted: Wed Aug 23, 2006 10:11 am
by kanderson
I assume rci isn't running.

That will mean you have no connected clients, so you can stop Scalix.

omshut

will shut Scalix down.

omreset -o off all

will force all services to recognize that they are off.

omrc will restart Scalix.

Posted: Wed Aug 23, 2006 10:12 am
by kanderson
actually, you could just try

omreset -o off rci

to just reset the 1 service without restarting Scalix entirely.

Hope that helps.
Kev.

Posted: Wed Aug 23, 2006 11:52 am
by September
thx, that's help alot