Scalix Forums

I get this now and then:

[root@mail ~]# telnet localhost 143
Trying 127.0.0.1...
Connected to localhost.localdomain (127.0.0.1).
Escape character is '^]'.
* OK Scalix IMAP server 10.0.1.3 ready on mail.puryear-it.com
01 login dustin@puryear-it.com polaris
01 NO LOGIN failure, service unavailable
^]
telnet> quit
Connection closed.

I found a restart of Scalix is required to fix it. Anyone know what is going on?

Can you provide a little more detail on "now and then?" Is there any pattern - like after a password change?

When this happens shut down the imap server with:

omoff -d 0 -w imap

Then:

ps -ef |grep imap

Do you see any imap processes? If so kill those then restart imap with:

omon imap

Thanks,
Don

It seems to happen during the middle of my email client (The Bat!) polling my IMAP boxes. I have The Bat! set to have multiple IMAP threads open. Once or twice a day The Bat! reports that it can't login. I try to manually login via 'telnet scalix 143' and my login fails there too (just as a test).

I'll try your test when this happens again.

I see. I think there is a maximum of 7 concurrent imap sessions per user. When it happens again don't kill imap just

ps -ef |grep your_system_login_number

You can find your system login number by issuing:

omshowu -n "user name"

The number should be the fifth line down in the output. Are there 7 processes running?

Thanks,
Don