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problems when sending or replying to emails
Posted: Fri Aug 04, 2006 10:37 am
by bangsters
Hi.
I'm having problems when sending emails or replies to email accounts that are in the same datacenter or network. for example, my email is
xxx@domainA.com and I try to send an email to
zzz@domainB.com which is also hosted in the same datacenter or network. The mail bounces back to me saying no such user
zzz@domainB.com.domainA.com. Scalix is appending my domain to the email address, thus it is being bounced back.
how do i fix this?
Thanks
--francis
Posted: Fri Aug 04, 2006 11:41 am
by bangsters
bump anyone pls?
Posted: Mon Aug 07, 2006 4:47 pm
by bangsters
anyone have any suggestions? pls...
Posted: Mon Aug 07, 2006 6:54 pm
by ScalixSupport
I'll ask you to take scailx out of the picture by using the mail command from a linux command prompt. Use it to mail to a user at domainB.
I believe this will boil down to a dns configuration issue. Your server in the data center cannot resolve domainB. Please check your dns configuration. Perhaps you need to add the datacenter's dns host to your resolv.conf.
Regards,
Don
Posted: Tue Aug 08, 2006 11:09 am
by bangsters
If I send the email using my standard mailserver mail goes through, but if I use the scalix server it does not. It keeps adding my domain to the domain of the recipient thus I'm getting a mail cannot be relayed error.
Posted: Tue Aug 08, 2006 11:27 am
by bangsters
ScalixSupport wrote:I'll ask you to take scailx out of the picture by using the mail command from a linux command prompt. Use it to mail to a user at domainB.
I believe this will boil down to a dns configuration issue. Your server in the data center cannot resolve domainB. Please check your dns configuration. Perhaps you need to add the datacenter's dns host to your resolv.conf.
Regards,
Don
I tried to do this but the mail still gets bounced with the same issue.
Posted: Wed Aug 09, 2006 6:05 am
by btisdall
If you're on Redhat/Fedora/CentOS can you post the output of this command:
Code: Select all
grep -iC3 masq /etc/mail/sendmail.mc